[Resolved] Reliance Telecom — Unable to receive UPC code

Umesh_Sharma79in

from Bhopal, Madhya Pradesh

Address:

Chhattisgarh

Hello,

My Number is [protected], I am trying to make a Mobile Number Portability request from my reliance number to get my Unique Porting Code; but every time I got "Insufficient Balance” message as a reply from 1901. I have proper balance to request for UPC but I had never received the code. I made a complaint several time for this problem in customer care as well as the local reliance office, every time they told the new problem and it will be resolved in next 24 or 48 hours. Today[protected] I have called reliance customer care three times but every time they disconnected the phone. I don’t know why they are doing this, maybe reliance blocked the porting system, with this reliance wants the customer to stick with their poor network services. Now what to do? Should I complain for this to consumer forum to resolve this problem?

Umesh Sharma
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ishan kahlon

from Chandigarh, Chandigarh

very bad services unable to receive porting code no networks at all no message or text that your are closing the company very very poor
[protected] please provide me porting code

Dead Man

from Pune, Maharashtra

Seriously cost wise cheapest and service wise cheapest as well...
Anyone have any idea as to alternate approach to get the number working.
Is there anything like ombudsman or how to approach TRAI for the same?

Things are going crazy...

vipul25008

from Mumbai, Maharashtra

i have not received any port code after sending sms for My Reliance GSM number [protected].

i am usinng postpaid number still the reply msg insufficient message

Please help.

my alternate number is [protected]

srikanth kacham

from Nellore, Andhra Pradesh

I am unable to receive the upc code.
I am getting this message "insufficient balance". My mobile number is [protected]

debCDG

from Chandigarh, Chandigarh

If it shows "insufficient balance" while generating UPC, you can pay the outstanding amount and try again. Surely you will get the code. To check balance one can register @ https://myservices.relianceada.com/launchAMSS.do and get the balance as 198 is also not working for many. I also faced the same issue and finally got the UPC.

ik1234

from Gogapur, Madhya Pradesh

I am also unable to receive the upc code from rcom.
I am getting this message "insufficient balance". My mobile number is[protected]

Kasturi Priyadarsini

from Hyderabad, Telangana

I want to MNP my reliance number as its shutting down its service in odisha. I have been trying to get the UPC code but i am not able to . Kindly help. The network is also not coming.

My@reliance

from Delhi, Delhi

Please send the UPC code for [protected]
I tried calling *333, 198 and also from other network but didn't succeed, I am tried sending message to 1900 but it is showing error sending I tried many times.

yogeshbundele

from Atrauli, Uttar Pradesh

Hello Sir
im very triad becos i have not Recveing upc code this is my important Sim number [protected] & My number 15 years old & i will trey avery day but not receving & not provide upc code.i am sending "PORT NUMABR AND SEND TO 1900. if i send the number then this msg come to me "unable to connect to database" AGAIN AGAIN Sir plz KINDLY help me.

Thanks & Regards,

my name is Yogesh kumar from pincode 202280 UP

Shrayans Surana

from Hyderabad, Telangana

I have been using reliance no: [protected] for more than 5 years and it suddenly stopped working. I did not get any UPC code or port number too. My alternate number is [protected] and email address is shrayans.[protected]@gmail.com I need my number activated ASAP.