Reliance Communications Complaints & Reviews

I requested to cancel the following two data cards for Reliance.

[protected]
[protected]

They asked to pay my outstanding balance and provide a photocopy of ID and submit a letter for cancellation.
Now they have generated a new bill and say I still I have outstanding bills and I need to pay.
I don't understand how can I pay bill for connection which I requested for termination and which is not in use.
I have the proof of requesting termination too.

My mobile number is [protected]. Please deactivate my all active service on my number and refund my balance. Your company is automatically activating services on my number.

My Reliance GSM prepaid mobile number is[protected]. On 23/11/2012, I un-subscribed Rs. 16/- pack for Facebook/Whatsapp. However, it keeps autorenewing every month and Rs. 16/- is deducted from account balance. Upon complaining, I was refunded in the month of Dec'12 & January '12. This month also my balance has been deducted. Reliance Communications is refusing to refund the wrongly charged amount. This is a repetitive deduction which leads to mental stress. This is not acceptable.

Dear sir,
I have two land-line phone by the no is [protected],,3290223 . twice are not working properly . several times contacting your point B.M. i have been getting only Promise to changing it . two month have passed .
kindly ordered to your Raipur (chhattisgarh ) Man power for hard & fast action .
with regards
Karamjeet Singh
[protected]

i have recharged in my No - [protected] - rs 50 if any reason i have not consumed in my balance after 1 month my no are suspended but are again recharge in 21/02/2013 in amt 50 rs but my services are discontinued . but reliance are rule 6 month recharge at least rs 200/- compulsory

please necessary action & doing the needful

my sister getting volgur calls and text messages from number [protected],please do any blocking that number or provide me that number details

Network barred on my reliance gsm sim since last 3 days. In spite of several requests through phone, mails and personal visit no steps taken. every time I call the customer care executives give random and false estimates of the time by which problem will be resolved. On tuesday night they said it will be resolved by midnight, on wednesday morning they claimed by 1 pm it should be fine, Thursday morning they claimed by 12pm and thursday night they said it will be resolved by friday morning. unsatisfactory services and sheer harassment. Unable to make any calls despite sufficient balance.

I recharged my Reliance number ([protected]) with MBBP101 (6GB 2G data for 28 days @ Rs.101) 8-10 days back (don't remember exact date). Unfortunately, on 20.02.2012, Internet suddenly stopped working. After several attempts, when I checked the available balance, h found it to be Re.0.04 only. Now, being 2G, the average speed is barely 15kbps maximum. Even if I keep my keep using Internet 24 hours a day, I won't consume more than 2 GB in 8-10 days. As per my usage pattern, I have NOT CONSUMED more than 100-150 MB out of the available 6GB quota. I dropped a mail to Reliance ([protected]@relianceada.com) regarding the same but I had no reply from them.

Being helpless, I had to rechage the number again with MBBP14 (250 MB 2G data for 3 days @ Rs.14) on same day. Again after about 2 hours o[censored]sage, Internet stopped working. Again I found the balance to be Re.0.04. I again dropped a mail to Reliance and again no reply.

I again recharged the number on same day, this time with Rs.255 (1GB 3G data for 30 days). First thing, I DID NOT get 3G speeds, despite my SIM is 3G activated. The dialer software confirms this. The speed was again lowly max 15 kbps. Secondly, Internet stopped working again. I checked the balance again found it to be zero.

Last month also, Reliance had activated some VAS on my number without my knowledge and deducted Rs.30 from my balance. I dropped a mail to Reliance that time. I got a mail from Reliance saying "Sorry for inconvenience. Your balance will be refunded". I never got that balance back.

Some noteworty points - I use the SIM for Internet only and never for calling, Secondly, I use the SIM in a 3G data-card and not on phone. And there are no VAS activated on number as my knowledge. If Reliance has again activated some VAS without my knowledge, I am aware of it.

During the past 1 month, I have not made even a single call from my Reliance number. You can have call records from Reliance for confirmation. I have proof of all the payments with me, in case you need them.

Kindly look in to the matter and penalize Reliance as applicabe under Law in addition to arranging crediting balance back into my account.

Regards

we have a relience mobile no.[protected] in the name of Abhishek Mittal.We get recharged it time to time but just after recharging the unwanted subscriptions charges.I get reacharged on 21st Feb.13 for. INR 110 (credited 105) Within the seconds we have been charged INR 30 for devotional subscription.For which we dialed theirs customer care no.198 bt not contacted then we complained by mail, in response of complaint our no.has been suspended immediately.pl look in the matter

Hello,

My Number is [protected], I am trying to make a Mobile Number Portability request from my reliance number to get my Unique Porting Code; but every time I got "Insufficient Balance” message as a reply from 1901. I have proper balance to request for UPC but I had never received the code. I made a complaint several time for this problem in customer care as well as the local reliance office, every time they told the...

I had applied for a Reliance Wreless boradband Data Card on 26th Jan 2013, CAF No: 38 and paid a cheque in favour of Winning Edge of Rs 1299, HDFC Bank, Cheque No: 327114 to Mr. Philip Bhosale(Emp ID: PURL-040)which got cleared on 1st Feb'13. I haven't received the product yet and just verification call have been done till now. Yesterday i was told from Mumbai No:[protected] that my card is being activated. I have tried the no.s provided to me but those are either not working or unanswered.

Request reliance guys to look into this matter seriously as I have lost faith in this company and will not purchase any product from Reliance.

Regards
Pranesh
[protected]

I have a Relince GSM Sim and I want the call details of this no. [protected] last one Month can u provide me please send immidiatly on my email ID:[protected]@gmail.com

i bought a reliance datacard for rs1600 1 year back. they told me initially that i will be supplied wit 512kbps speed.but instead there was no connection most of the days. and sometime i got 1kbps-2kbps speed. i regretted why i opted for this.i could not surf.i complained them many times but with no result.then i wanted to terminate the connection.they billed me around rs 1000.now they are harassing me since i didnot pay the bill. i want my rs 1600 back. they made a fool out of me. please help :(

I have a prepaid reliance GSM service, and was quite satisfied with their services till recently.

On last 7th February 2013, I subscribed for GPRS services with a recharge of 47 Rs. Before getting the subscription, I checked their website and it mentioned clearly that a recharge of Rs 47 will be valid for 30 days.

However, today (on 20th February 2013), when I used GPRS, they deducted Rs 100 from my prepaid balance.

When I contacted customer care, I was informed that the plan validity was reduced to 10 days w.e.f. 25th January 2013. I asked them why they did not update their website until 7th Feb, and they replied that the website was not their responsibility !!!

Somebody please tell me, if maintaining the website is not a company's responsibility, then whose responsibility is it ??

I have had a good relation with Reliance Communications, but this event has forced me to change my views. I think Reliance is misguiding their consumers by not updating their website with correct information on time, and in this way, they are cheating their customers.

I will never use any more of their services nor will recommend them to any of my contacts.

Hi,
I have disconnected by reliance broadband connection twice twice complaint no #[protected] & #[protected] and even made a last payment of Rs. 1130 and am still recieving harassment calls from reliance asking for payments again. This connection has not been used for several months and the harrasment still goes on saying that mbill is again due when i dont use the connection at all. Reliance is a bunch of cheats and goondas .

Need someone to help us out of this
Kaushik Haldar

For the last three month I am trying to deactivate SMS 39 pack which is activated in my phone, but not able to do so.
I have complained so many times in the phone call to the customer care and also got the confirmation that this sms pack 39 has been deactivated, but still every month it is getting renewed, and Rs. 39 is getting deducted from my account.
Kindly deactivate it soon and credit the amount which is getting deducted due to negligence.
Mobile no: [protected]

Subscriber ID:[protected]
Contact number: [protected]

I'm using Freedom 999 plan which is supposed to provide me 12mbps till 25gb o[censored]sage, and then 1mbps.
During the entire day from around 10 am to 11pm, i get speed of around 1mbps and ping is stuck at 225ms, and from the 11pm-10am, i get the desired speed and ping is 30ms.
Complaints made to the customer care since the last 3 months have been of no use. They simply do not want to do anything about this, and are just interested in taking the monthly payments from me.

Kindly provide help regarding this issue.

dear sir
i recharge my mobile on 3 feb 2013.but i did not get belannce and deducted money from my hdfc credit card . and not refund money.
DETAILS-
date of transaction-3 feb 2013
amount deducted-110*3=330
my mob.no-[protected]
mail [protected]@gmail.com



with regards
narendra gupta

Hi,
My name is Pramita and i had a reliance post paid connection numbered[protected].
On 31 of October 2012 , i visited the nearest Reliance Web World and asked them to Terminate this number.
They said i need to pay Rs.846 and after that they will terminate the number. So i paid this amount using a credit card.
Then i confirmed that the number is terminated with the person who was sitting in the Customer Care. That guy showed me on his system that the number is already in terminated state and i will not be getting any more bills. I asked for receipt or some proof but he said that is not required, so i came back thinking that the work is done. But after some days i started getting calls that i have a pending bill Rs.1041. I just explained them that i had already terminated the number and the number is not in use. But now they have sent legal notice to give Rs.1041.

Please help me in this regard. When i visited the Reliance Web World today to clarify, there were many people with the same issue.
They are not ready to listen anything.
Please do something about this. It is very disturbing to get calls and notices.


Regards,
Pramita

Hi,
My Reliance Number([protected]) service is barred and when I talk to customer-care they are asking for Documents.But have already submitted the document at the time of Connection purchaged. ANd I also received a address verification call from reliance at that time.So why they are asking for Documents again and again,why should I go for Customer care all the time. At least reliance should inform me regarding this but they din't and stopped the services of my number...