[Resolved]  RelianceMoney — Mail ID not working

SIR, I OPENED MY DEMAT ACCOUNT IN 2007 FM BHUJ BRANCH.I LOST MY TOKEN AND I HAVE GIVEN COMPLAIN TO YOUR CUSTOMER CARE BEFORE 4 MONTH STILL I DID NOT GET ANY TOKEN AND ANY INFORMATION REGARDING MY TOKEN.

I could not able to login in that user password it is showing incorrect user password so sugegest me to get login

i have a demat account in rm i dont know how to log in my account kindly assist me at your earliest... thank you

rm — Email not opening

From the last 4 days i could not able to open my email i am fed up with indiatimes it's email service is so bogus and third class.

RelianceMoney — LIMIT card--It's a fraud

RE: Reliance Money CRM:[protected]‏
From: SAYAN CHAKRABORTY ([protected]@reliancemoney.com)
Sent: 18 June 2009 21:04PM
To: customer support (customer.[protected]@reliancemoney.co.in)
Cc: sayan agilent ([protected]@non.agilent.com); sayan personal ([protected]@yahoo.com); [protected]@satyam.com

What the HELL is happening?



How many times shall I send mail to resolve this issue? and what so difficult analysis is required in this case? Is this ever going to be solved???



I have informed the urgency and importance in previous mails--doesn't that make any difference???



What is the use of dedicated mailbox and customer support if there is no cooperation and update available when it is most required??



This is unbelievable, frustrating and disappointing!!!




[protected][protected][protected][protected]
From: [protected]@reliancemoney.com
To: customer.[protected]@reliancemoney.co.in
CC: [protected]@non.agilent.com; [protected]@yahoo.com
Subject: RE: Reliance Money CRM:[protected]
Date: Wed, 17 Jun 2009 09:14:33 +0000

Hi Team,


Complaint numbers are 2545029 and against it another complaint was 2564503.


I did not get any update in this regard though I was assured of immediate solution.


Please resolve this issue immediately by making the earlier limit card(Bimonthly 1000) null and void and issuing a yearly 500 limit card.


I am really concerned for not getting updates and it is creating suspicion.


Address this immediately so that I can trade again with my account.
I can not use the account until the dispute is resolved completely.




Please resolve this immediately and I am available on my mobile always to sort out this problem.


Thanks,
Sayan


--- On Tue, 6/9/09, SAYAN CHAKRABORTY <[protected]@reliancemoney.com> wrote:


From: SAYAN CHAKRABORTY <[protected]@reliancemoney.com>
Subject: RE: Reliance Money CRM:[protected]
To: customer.[protected]@reliancemoney.co.in, [protected]@yahoo.com, [protected]@non.agilent.com
Date: Tuesday, June 9, 2009, 2:40 AM


Hi Team,



As I discussed with the representative, I am a small investor.

I was allotted a 500/year card and I could not finish the any significant percentage of the card.

I was not aware of the new limit card concept and as I am not short time trader I do not sign in to the account frequently, hence could not see any message of limit card on website.



I feel it is not suitable if BY Default option costs a huge amount (By monthly Rs 1000).It was proper if by Default option was chosen to be PR-500 upon expiry of the previous card since my record says I chosen PR-500 every time and I could never utilize even half of the transaction limit.



I can not understand how this option could be enforced without my consent.Such a charge is absurd and seems to be opportunistic in nature.

I request you to reconsider the fact that I am very small investor and I am not short time trader of stocks.

I preferred your account after closing ICICI Direct for cost effectiveness and I don’t feel you will lead me to repentance.



I hope you will take decision with a flexible mind considering the facts.



Thanks and Regards,

Sayan Chakraborty.

Ph: [protected]





[protected][protected][protected][protected]
From: customer.[protected]@reliancemoney.co.in
To: [protected]@reliancemoney.com
CC:
Subject: Reliance Money CRM:[protected]
Date: Fri, 5 Jun 2009 16:35:15 +0530

Dear Mr. Chakrabort,

This is with reference to your phone calll at Customer Support regarding limit card.



Please note that at the time of opening the account PR-500 card was activated. On January 03, 2009 validity of the card was expired.

Limit card is auto renewed, if either the validity expires or the turnover limit exceeds.

Since, you continued trading without renewing a limit card; bi-monthly card of Rs.1000 was auto renewed on February 02, 2009.

The ledger was debited for the same amount (Rs 1000/-) on February 20, 2009.Please find attached the limit card turnover statement for your reference; kindly revert in case of any clarification.


You can now select in advance, the card you wish to have when your renewal is due.



Select your “Preference Card” by following the steps given below:



Step1: Login to www.reliancemoney.com and select Easy Trade



Step 2: Click on Limit Card under the Reports tab



Step 3: Select the “Preference Card”



Step 4: Click on "Update"



Selection of a “Preference Card” ensures a renewal as per your choice. The default Bimonthly card will be renewed in case you do not recharge or select a preference limit card.You may quote your reference number as 2545029 in relation to this query.
For any further assistance call us on 3988 6000 or write us at customer.[protected]@reliancemoney.co.in
Yours sincerely,


Customer Support



Reliance Money

RelianceMoney — Limit card FRAUDULENT silence

I was charged with absurd limit card charges without my knowledge

I was told I will be charged 500 /pa for transaction upto Rs. 500000 but I was charged 1000/bi monthly


This was charged without informing me

They charged higher though they had Rs 500 plans active with them


This is a FRAUD

IS any one listening?

I will go every limit--Police--Court--Consumer Forum---Media---Local commetee----Regional walefare

I will not stop unless they are bashed properly--I am not a silent turt.

RelianceMoney — wrongly deducted rs.2000/-online trading

my user id ABTR0025 WITH RELIANCEMONEY FOR ONLINE SHARE TRAIDING
MERE ONLINE A/C SE EK MAHEENE (JUNE 2009) MEIN RS. 500/- 500/-, 500/- 500/- KAR KE LIMIT CARD KE NAM PAR WORNGLY RS.2000/- KAT LIYA GAYA HAI, MAINE 21 COMPLAINT KEE HAI ABHI TAK REPLY NAHEE MILA HAI.
ABHISHEK TRIPATHI 16/39-D CIVIL LINES KANPUR-208001
MOB. [protected]

i am found my e mail user name please give me by phone my no is [protected]

I am not able to open mail.reliancemoney.com, because my customer id and password is not working. How do I get new customer ID and password.

hi sir, my mail id not working right now while i was given at opening demat account .so plz tell me how to change my mail id for get any necessary things .AND i am not able to access my reliance trading account first time .plz tel me how to open it .



Thanks & Regards
Srinivas

I have opened a dmat account in Dec.2007my application no. 1024282 cheque no 606771of Rs.750/- IDBI Bank cheque clearing date 31/12/2007.My PAN Card no. AFFPG3498C.After 565 days my dmat account is not opened still.Now I want to refund my amount Rs.750/- asap.

Reliance Money — mail not working

Please send my reset DMAT Password to the following mail id

ramesh.[protected]@relianceada.com or [protected]@yahoo.com

forget my password.
user id-DIPA01CE
MOB NO-[protected]

I Forgot my Demat Acoount login password. I click on forgot password 15 days before. i sent continuous mail to customer.[protected]@reliancemoney.co.in. bui i can't get any reply from them.
Please suggest how to get me new password.

Thanks & Regards,
Sanjay Kaginkar

my password forgetten .kindly send .

my client code is A00050942.Please send my user ID & Passward.correct my address as FLAT NO D6/3 .FATHER NAME as-Arun pratap singh.and mobile no-[protected]

hallo,

I forget mail id password 1 and 2 please send msg to my mobile.no is [protected] please send immediately.




Thanking you
annapurna

I AM INTRESTED IN ONLINE TRADING .PLEASE SEND ME DETAILS DEMAT ACCOUNT, BRKARAGE

I also face same problem.