[Resolved] Reward Port Reliance Digital — cash back amount cheque not received | |||
I had purchased a nokia-7210 mobile from reliance digital, koramangala 4th block, bangalore on 15 Aug 2010 (Invoice no.77). There was a cash back offer of Rs.400 on it. To avail the offer i had sent the required documents to Reward Port, Mumbai (B-901, Fairlink center, monginis lane, off new link road, andheri(w), mumbai) within the specified time limit through speed post(sp-pod : EK[protected]IN dated 17/08/2010). The claim form's terms and conditions clearly specifies that the cash back cheque will be sent within 4 weeks of receipt of the documents. but I havent received the cheque till today(Oct 4, 2010). Whenever i call them they tell me that the formalities have been completed and the cheque will reach me within 10 days. Please look into this matter and take action immediately. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I had same experience, I bought nokia 5230 and sent coupons worth 750/- Rs. to mumbai. My claim form number is : 2930231.
Till now I received message that your request is in processing and you will get cheque within 10 working days by 3 different persons from travelport when I send mail to check the status on : [protected]@travelport.in.
I doubt any one has received this kind of cash back. Looks like just publicity stunt to attract people by stating 10% discount on products.
Really disappointing.
Hope someone would look at it.
Till now I received message that your request is in processing and you will get cheque within 10 working days by 3 different persons from travelport when I send mail to check the status on : [protected]@travelport.in.
I doubt any one has received this kind of cash back. Looks like just publicity stunt to attract people by stating 10% discount on products.
Really disappointing.
Hope someone would look at it.
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After submitting all the required documents to the said address and confirming the same with them that all required documents had been received, I was started eagerly waiting for cheque from Reliance Digital but till date did not receive my cheque. Meanwhile we constantly followed up with them on 26747400. Every time some new executive heard my full story and conveyed the message that payment is in process and will get the cheque within a week.
Last confirmation they gave me in October that because of some technical issue they will now send my cheque by 15th Nov, however I haven't received any cheque.
This is really disappointing process from Reliance Digital.
Please take strict action on Reliance Digital for such false commitment.