Samsung Cdma Mobile Sch - W299 — Regarding the defect in mobile

76 Reviews
 Rajesh kumar
this is to inform, u that i have purchased a mobile samsung SCH-W299 on 5th april 20009.And the mobile got defected on 9th april which shows auto reboot problems.i have submitted the mobile at service centre based at Muzaffarpur on 11th april the engineer told me that it will go for DOA approval.And till now i have not got the mobile or any DOA .

Complaint comments  75 Comments     Updated: Share0Tweet0Share0


while on only samsung on screen full booting...
Please advise at what price have you purchased this. Hope this is the same dual sim phone.
i really not satisfied from this phone.
Samsung SCH-W299 is the worst phone i have ever used.
Most un user friendly, cant sinc the outlook nos am still suffering with finding nos on it.
Cant install media files, videos...hope the company stops manufacturing mobiles and stops cheating customers.
Pathetic phone. Looks good. Fast. Crackles during conversation. The headset attachemnt is wrong because its on the side. THe provided handsfree cannot pickup using hte button. All is wrong. But its good looking. Its like a wife that looks good but is pathetic in every other aspect.
I was so happy when i heard that samsung has introduced a CDMA GSM phone...but when I started is really very dissapointing... There voice is never clear and there is a disturbance always while talking... Network problem is always dissapointing. The bars comes and goes in seconds even standing next to tower. This happens especially when the connection is made and the call drops. When there is network you make a call and the sooner it connects...the call drops.
The company has withdrawn the phone and should replace the handset with other set so that the customer is not cheated...

I am not connecting internate from mobile to PC. I haven't Samsung PC suite(like Nokia PC Suite)
I just wrote to samsung.

I own a samsung w299 phone. The phone crackles often when I place or receive calls. The volume is also not very good. The sound seems muffled. Please let me know if this is a Hardware fault or a firmware issue. If you have a link to update the firmware do let me know the process and the link as well. I like the design of the phone but I feel that my decision of going with samsung turned out to be very wrong with this phone. I spent almost 15000 for a phone that is no where near what I can say at least decent in function. I use the CDMA and have had my number for almost 5 years. Do let me know what are the steps you wish to take to help me.

Thanks and regards.
Ritesh Nair.

Lets hope they respond back.
I HAVE PURCHASED sch-w299 5july 09 and than after one month his touch screen problem jo ab thak thik nashi hui hai
I have purchased it within 7days of it, s launch.I have dropped it three times to service centre.It goes off automatically.can, t sync with pc, it, s not user friendly.lot more to write but verdict never go for this useless phonr pleaseeee.
i have the sch w-229 the problem is that it's does not support gprs on gsm sim & the worst thing if u download using cdma based service ( reliance wap ) some thing to this phone it simply does not save it to phone, so can anybody tell me what to do to unable downloading files...

i have tried to dwonload ringtones & wallpapers from wap site... it shows downloading process... but when u open phone files it simply does not shows it... there is a folder call downloaded images, or media files but ucan't access it..can u tell me how to unbale it
plzzzz suggest me should i bye this samsung w299 n if i buyed this phone i can use internet in this phone i can use mbile messenger like ebuddy or mig33 plzzzzz my request is this plzzzzzzz inform me plzzzzzzz co.oprate me
I have purchased Samsung sch w299 on 10/09/09 within one day i faced display problem.when ever i make a call or receive a call there is crackle sound in it.This is really a worst phone
dear sir / madam

i hv samsung mobile sch-w299 responce in too gud . but my problem is that. i want reset my samsung mobile sch-w299 phone. but i forgot my password. so plz tell me common password of this phone that can reset this phone..
its request for u plz tell me password that can break my own password those i forgot.


w-299 — PC Suit 5 & Voice Problem

I have recently purchased the phone the CD for PC Suit 5 provided with the phone is corrupt! I contacted the dealer he says nothing can be done. More over the voice cracks! and the time setting is set to 24 hr which I wish to set to 12 hr format. No one has really been able to do it and M told that it is software problem! what do I do! From where do I get a new CD! Pl. send a solution to the problem ASAP
sir i purchased samsung dual sim model sch w299. i want pc suite for vista kindly send the software or suggest where i will get the software for vista
any body from samsung reading this kindly respond i have purchased w299 dous n m very disappointing by the performance of the phone kindly let me know if there is a software update for this phone so that we can make the best use of it...thanx
The SCH W299 thought be the first CDMA+GSM mobile in the market is very disappointing, i am facing continous handing problem, bad voice quality, a crackle sound while talking and also the battery back up is not good.
i purchased samsung w299 n thinks this is the worst cell phone i tried in last 5 years. even simple 600 rs china mobiles are better than this.

company should take all such models off th market. Its certainly down tht repo of samsung for sure.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 89 3993 9899 [Customer Care]
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    Samsung Cdma Mobile Sch - W299 - Regarding the defect in mobile