[Resolved]  Samsung Galaxy — online cheating

Address:Andhra Pradesh

This is complaint against 100best buy online shopping. U should not participate in any kind of draw conducted by 100bestbuy online contest. They promise for refund of total amount. I paid Rs.999/- But they cheated me. They offer Rs.50/- mobile recharge and a T-shirt worth Rs.100/- ( I gave it to a beggar because that quality is very poor). They do not refund the amount. I paid Rs.999/- on[protected] and i never received my amount back yet.

Sankar
[protected]
Andhra Pradesh
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung Galaxy — 3G standby time 4% of specifications

On 21st of October I bought a new Galaxy 5 to harness the 3G features and so discarded my 3 years old HTC touch. The surprises started from day two when on Standby 3G mode I found phone switched off in just 11 hours instead of quoted 15.65 days. I re-checked with all optimizations like full charging in switched off mode, no background tasks (killed though task manager), no Bluetooth, no WI-Fi, no GPS then it extended to 16 hrs. Called up MTNL to setup best 3G settings and hooked myself to Samsung Mobile Tech Support whole day to find out any alternatives with Tags as [protected],[protected] etc. Lot of time wastage in waitings, disconnections and call backs does not require mentioning. Next day evening visited Ashok Vihar Service Centre got my battery checked (found in good health)and was advised to Nehru place head office as I refused to allow them opening up the 4 days old handset. Next day another day off from office to visit Nehru Place Servic! e Center and they conclud! ! ed battery is faulty which will take a day or two for them to procure and next visit might work out (Job No - WA[protected]). Somehow managed another battery from my friends same set and it also fetched same results and now im sure that there is no problem. No way would it increase standby time from 18 hrs to 375 hrs. How bad the signal and other X reasons would be, the specifications cannot go so wrong. Even if 3g stanby could be one day it could served my purpose but how the performance is just 4% of the SAMSUNG specifications? NOT AT ALL ACCEPTABLE.
I was about to recommend the handset to all in my office with crush on only value for money and fast Android set in market. But now I am all otherwise, I have taken two days off to resolve the issue which is not an issue actually but just the wrong technical specification disclosure on part of company. I don’t mind to spend 3k more to buy Galaxy3 instead with 1500 mAh battery which might have covered my whole day but due to wrong information disclosure now the box is crap to me. The smart phones has got huge potential in market but I would try this weekend to update all perspective smart users about the realities though all social means and blogs….. It’s been 6 days only and im really pissed off with this. I would share the video, screen shots of all with relevant proofs on blogs soon.
Never expected such blunder from Brand like Samsung which is trusted from years and I had everything from it viz. LCD ,AC etc...
Transaction numbers [protected], [protected] provided for the mails to Samsung support but still no calls or updates. Do not be-fool people by providing unrealistic specifications, these are the only means to consumer to match products to his requirements.
If specified properly or disclosed before i could have had larger battery Galaxy3, spending 3K more was never the issue.

Otherwise i appreciate the splendid feature packed awesome phone. This is true value for money and must buy. But do remember to use 3G on need basis instead of remaining online all the times.

Samsung Galaxy — mobile is being theft by a person

sir my samsung galaxy mobile is being theft by a person,who is studying in school.i case a complaint in nearby police station but no strict action is taken yet.the mobile is of worth rs 9000.address b-443 nigahi colony.distt.singrauli madhya pradesh...
therefore i hope you can take strict action and oblidge me..

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