[Resolved]  Samsung — Replacement of Mobile phone

Address:South Delhi, Delhi

I would like to express my disappointment with having purchased a product from a company that does not offer support. I bought a Samsung Chat 3353 at the audiotech South Motibagh New Delhi on 14-jan 2011. From day one the bluetooth receiver in the handset was not working properly i did Master reset as per the guidance of Dealer and Customer care of samsung ,after doing that it was receiving the files but that too takes time as i was not having time to submit the device in the service centre,i called service centre numbers which is received from your customer care there i had word with Mr shabeer alam he ask me to visit the service centre. on 29-jan-2011 i visited the service centre of lajpat nagar there i submitted the phone,service centre people upgraded the software of the Device,after doing that action still the bluetooth problem was there,ultimately it was told me to kept the device for replacing the MotherBoard as it was not only 15 days where i was facing this issue.

Earlier i was using Sony Ericsson handset i have never ever faced any issue like this,even we are using Nokia handset and their replacement policy is to Excellent as compare to samsung,samsung people are Biggest Chitters in mobile network.....they do not believe in customer Service,they believing customer harrasement.....
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung — Replacement of Mobile phone

I purchased a mobile phone model no SGH-J700 bearing EMI no 359913/01/754532/9 vide invoice no 17010 dated 21/05/08 from M/s Gift & Greet Chandigarh. I started haveing trouble with the phone after 3 months. The same was sent to Samsung India Electronics Pvt Ltd Cabin No 2 first floor, Sco No[protected], sector 22-b Chandigarh on 27/09/08 vide work order no Wa08I 0270039. But Today I recieved back the phone after nearly One month saying that it has been repaired but on checking it the phone had not been repaired.The phone once again has been given back to Samsung India Electronics Pvt Ltd Cabin No 2 sco no[protected] sector 22-b chandigarh.I would request that the phone be replaced with a new phone and save me from harrasment.
Thanks
Rajiv Verma
Sir/Mam,
Plz revert me back about the availability of SAMSUNG mobile X820.I am from Chandigarh.
Regards
Sidhu
I recently bought a samsung CDMA SCH-F 679 from K.K. Communications, Varanasai. This was in Nov'08. The problem is that time and again, the call gets disconnected after a min or so, for both incoming and outgoing. The phone is in the warranty period but the shop refuses to take it back for repair or exchange it for another set.
This has been quite problamatic and i will request you to look into the matter and suggest a way out.

Thanks
Sub : please replaced my phone immidetly.
Sir/madam
I purches a mobile phone model no is C-170 Black bearing E.M.I [protected] Invoice no is 24080
dated 26/06/2008 From M Club mobile shop no 10 Ground floor C.S.C sector 2 Rohini .Sir I am facing the problam after purchesing 1st day .last 6 month i have send the 5 to 6 time in sumsung workshop Wazir pur Delhi in phone stating problam. Sir last two time my phone not accepted the charging. Sir 20/1/2009 I send my phone your workshop wazirpur depo in delhi .your tecnicion ask your phone is unrepierable so you pick & throw in destbin .your mobile componaints is very week. I request to you please replaced my phone immidetly becuse my business is suffer without phone .
Thank You
Ajay
Contect no [protected]
I definitely agree with the above complaints. I also one of the victim of defective workmanship of Samsung India Mobile. But I will suggest that like me, all should file cases in Consumer Court. I will bet, you must will get relief, as consumer court is the only forum where a is protected from Consumer exploitation. It costs nothing, just expenses are very nominal. Be courageous. Fight back the cheaters and exploiters.
I Brough samsung Omani on dec 2008 and i given to serivec they master reset and after that my touch screen is not allianing. fso they told to replyment my mobile still i didn't get my mobile yet. the mobile is in service center since jan 22.01.2009 to till date so what is the use of get a costaly mobile phone in the samsung. that cost around 38, 000/- .I request to you please replaced my phone immidetly becuse my business is suffer without phone .
i purchased a mobile phone model no SGH-M600 bearing EMI no [protected] vide invoice no 6716 dated 03/08/09from M/s om comm. panipat. I started haveing trouble with the phone after 3 months. The same was sent to Samsung India Electronics Pvt Ltd panipat. But they took time 30-40 days after that i called him daily .they told that we will call to u tomorrow, after that they told to me this phone"s damged part we have not available.when part will come we will call to u, , and till then my cell phone is not worked proper, , , aal totely i will say that samsung have a bad service, not just bad very bad.samsung servicenter "s officers are not care to coustmers, they dont know how to behaviour with coustmur, ,
if any samsung related officer read to that pls keep mind it must, ,
Thanks
Rajender kumar
i have given my f 679 to a servicecenter in delhi .on 1/08/09.till date they are saying we dont have parts
.i think i have done a mistake by buying samsumg.
i had given my mobile in mdr service center befor two month i contects to any one parsson they givens another parsson number i am not happy use of sumsung mobile ...


my number is that [protected]
Sir,
I Jasneet Singh Mann had me a Loyal Customer of Samsung Industry Products, my First Cell was X-600, Every Product in my house is or Samsung.

But I am feeling tarnished from heart from the event that had happened in last 48 hrs. My Samsung A/C stopped working my Father Sri Swaranjeet Singh lodged a Complained at Noida Centre[protected] from where I got the Complain No: BP NO: [protected] through SMS I was told it will be resolved within 24 hrs Working Days.
Today Mr.Ashish Called at 11:24 am from[protected] Conforming our home Address, then my Father called continuously from 1400 hrs till 1900 hrs at[protected] your Lucknow Service centre conforming the status of visit. He was told by the Lady (Front office) that the Service Engineer Mr.Ashish will visit u by 1700 hrs, but when 1800 hrs my father called her that whether your engineer is coming or not She (The Lady) spoke to my Father in a Derogatory tone who is a senior Citizen “From Morning u had called so many times and she doesn’t care d we can do complain wherever we want she doesn’t care”
I had done my PG from Marketing and HR from IILM and I knew you need to respect your customers and if there is any problem do let it inform. Please take this issue on Personal Basis and seriously about that LADY because this Issue is of Professionally unacceptable and my Father Self Esteem.

You can be in touch with my father for in depth Details, Do the needful ASAP.
Shri. Swaranjeet Singh
Contact: [protected]
Regards,
Jasneet Singh Mann
Marketing Manager- ICRI
[protected]
i have purchased samsung model no E-1410 on 1407/2009 it has a problem of auto shutoff problem i have repaired it from service centre 4 times but still i get the same problem
der
sir/madem
my mobilex820 problem hed phon cont to mobile digital sound not in put propeller pls help me...
my phone number[protected]
Email id [protected]@gmail.com

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