[Resolved]  Samsung Mobile — Problem in Mobile Handset.

SAMSUNG/MOBILE — Mobile Handset Problem

I have bought Samsung Corby TXT mobile phone from Mobile Store at Haibowal Kalan, Ludhiana on 1st March ’10 but the hand set started giving voice echoing problem from 2nd or 3rd day onwards. Have got the software re installed at Samsung authorized service center BM Services, Ghumarmandi Market, Ludhiana on 9th March but the problem is still not resolved.

I tried again calling them & they asked me to submit the hand set for 4-5 days to get the mother board & entire internal parts changed. I have purchased Samsung set basis the quality & performance of my old set.

My concern is its seven days old set & software re installation done for thrice but the problem is still not rsolved. As per the service centre entire internal parts needs to be replaced for the hand set which I don't want to as its brand new hand set & don't want to use the repplaced one. .


I tired spekaing with Area Manager Samsung Mobile & his supervisor & they clearly refused to replace the set. Looking forward for your earnest help to get this hand set replaced or refund my money of Rs. 6,559/-

Regards,
Yogesh
[protected]

Is there any complaints against samsung corby plus? I found none here.

Samsung Mobile — handset

i purchased samsung GT S 8300 on 14th AUG 2009 for 23,800/-from KK TELECOM thane. since day one it is not working, twice sent to service centre, still lying at the service centre. i am being harrassed by associates of samsung. i have approached CERC ahmedabad, i wish that Samsung take note of this and remedy the fault and compensate me immediately.
george chacko[protected]

Samsung — mobile handset problem

sir
my name is vibhum mehrotra i had purchased a samsung mobile handset SGH-E 250i on 29/08/2009 from ganpati mobiles but from the date of purchase i am having problems in the handset i had given it to the service center of Samsung 2-3 times times and till date my problem is not solved and when i have given it once again to the service center they are saying that the warranty is not valid because the charging cap is on and i have not given my set anywhere other than Samsung service center anywhere else i had latest given my set in Kanpur to the service center of Samsung in Kanpur they replaced the main board and the slider but my problem is not solved till yet and now they are saying that the charging cap is on.I had made complaint in Samsung 3to4 months before and they have responded to my complaint recently and they told me to go the service centre
Sir i want my set to be changed because it is having many problems and there is no one to listen to the complaints

Dear Sir,

I lost my samsung phone model # B2100 on 17th June 2010 at around 9.00 from Solapuri .Please block my phone having IMEI number *[protected]* and the service provider is Idea.

Regards,
Suthakar M.

Samsung Mobile — About Mobile handset

I had purchased a Samsung Mobile (Model: SCH W 299) on December 2009 but before two months It had got problems as follows:

1. Video Not Work
2.Touch Screen Not Work
3. Auto On-Off etc.

I had visited to the dealers (Traffic Jaam, Udit Nagar, Rourkela), but as per his advice I had visited to Samsung Care, Udit Nagar. But as per service centre requirement for fullfill of mobile's problem I have deposited my mobile in the service centre. Also from the last 2 months I have visited the service centre 3 times and contacted by phone 15 to 20 times, but no results to be found up to till date. Untill my mobile is in service centre.

So, I am really frustrated and please help me. I am waiting for your kind response.

Thanking you.

Your'S Faithfully,


Bibekananda Sahoo,

E-mail: bibek.[protected]@gmail.com,
Mobile: [protected]

Samsung Mobile — Mobile Problem

I Purchase new Samsung Champ in the month of March, and Now it's Switch off automatically and Switch on automatically at least 10 times a day. I am getting irritating please solve this problem as soon as possible.

I purched a Samsung metro GT-C3200 10 month ago. Now i face problem for capturing photos. Video capturing is possible but photo capturing is not possible.

Give me suggestion .

samsung- mobile — samsung hand set not working

I have purchased a Samsung Mobile on 3rd August from Drive India Enterprise Solutions Limited- Siddhi Vinayak Complex, Shivranjani Cross Road, Satellite, Ahmedabad 380015.
The mobile which i have purchased has a problem that the person on the other side is not able to listen anything. Model No. is SCH-B79.

1) The issue that cell was not working was accelerated and mobile was given for repairing on 5th for updating software to fix the issue.
2) Again on the request of Customer support department of Samsung i visited Service center on 11th and was first told there is some problem in Mic and after checking properly i was shocked to hear that the Circuit was not working and needs to be replaced.

I have even mailed the issue to the General Manger of Samsung India but i am not getting any kind of support or help from Samsung to resolve the issue.

Request you to kindly help me.

My contact number is [protected]. Requesting you to fix this at the earliest.

Samsung /Mobile — Problem with Mobile Handset

Sir
I have purchased Samsung Champ handset on 29Aug2010.Since one year I have given it thrice to the service centre for repairing .But still the same problem(Auto off) persist.It remains only few days to finish the warranty period.Now I does,nt want to repair the handset but I want a new piece.Company and service centre are cheating me since last one year. Please do the needful & get me a feedback.

Thanks,

My details as follow.
Manjiri P. Sawant.
504/2 Rajarshi shahu CHS.Sane guruji ngr
Mulund (east) Mumbai 400081
Ph-[protected] /[protected] /[protected]

Samsung Mobile — Problem with Handset

I have purchased GT -S5670 on 14.08.2011 , I am facing the problem like low battery life, phone hang, voice break, voice echo , phone getting heat while attending incoming or our going calls for more than 45 minutes and also while using internet net within 25 minutes phone gets very hot and if I use the phone has modem to connect pc its getting hot in 10 minutes . my phone gets hot while charging for this your service centre people told me that all samsung phones will get heat while charging however I would like to inform you that other mobiles like nokia , LG, Motorola will not get heat while charging. When approached call centre they just updated the software and told the problem has been rectified.
I have bought the Samsung GT –E1085F mainly to give my above said mobile for service however I am facing problem like echo and voice break. Unfortunately I gave both mobile to service on the same day. After verifying Samsung GT –E1085F they said that the phone board has the problem therefore they will replace the board after three days. I think this phone’s main requirement is only the board if that is the problem you should have replaced me with new handset. But however you customer service centre in Mandeveli is very poor.

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com