[Resolved] SBI Bank ATM — faulty atm transaction | |
Dear sir; I m managing my a/c no. [protected] of sbi branch industrial state bank, gwalior last 11 years. I had used my atm card no[protected] on 7.12.2008 and withdrawn 15000/- from ICICI ATM MACHINE ONLY ONE TIME. But after checking my balence i found the atm machine debitted the amount of 15000/- two times.I logged my complaint in my a/c branch. I went to branch and discuss this transcation and give the written complaint application to chief manager of the branch.I discussed this complaint to the manager at least 15 times in one year period but till now there is no solution. Infact i checked the my account detail i found the TXN NO 2128 is same for both withdrawl. In atm transcation if the TXN NO 2128 can not be same both the transcation . It shows that machine debitted 15000/- two times wrongly.Inspite of that i am not getting my money. I m giving the complete txn detail below. a/c no [protected] date of txn 07.12.2008 time 11:49 atm id S1CW4863, ATM BANK NAME : ICICI place ISBL INDRAPURAM TXN NO 2128 Withdrawl amt 15000/- Pl look into this complaint and give the right decision. FROM KAPIL GUPTA H-608,SUPERTECH ICON, NYAY KHAND-1, GHAZIABAD [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
SBI never take prompt action, rather the officer/ staff are not aware about the exact course of action. Being PSU banking sector the working/ response of staff is very poor inspite being core banking system the staff always scare to work on dedicately.
Improvement of work style is solicited.
Improvement of work style is solicited.
Dear sirs,
I had open an new account in your sola road Ahmedabad branch, At about 1:00 pm i had feed 1000 rs by cash but it not taken in account, i get starter pack i gone to bank branch Atm at about 4:30 and use change password its change, after changing i test new password i had try to withdraw 100 rs until actual its "0" balance account but its show insuficient fund, in place of in activated account after two day i had taken passbook when i had check it ATM unsuuficient fund panalty Rs17 is deducted, No one atm can gives unsfficicent deduction because its personnel withdraw not third party transfer or check bounce, so kindly reverse above mention Black entry from my account
Dear sirs Atm never gives Unsufficient fund Panlty so donot give to me or nother if required please repair and update your system
My account nuber is : [protected] account holders name : Sanjivkumar Bhagvatprasad Parikh
Branch code : 11769
I had open an new account in your sola road Ahmedabad branch, At about 1:00 pm i had feed 1000 rs by cash but it not taken in account, i get starter pack i gone to bank branch Atm at about 4:30 and use change password its change, after changing i test new password i had try to withdraw 100 rs until actual its "0" balance account but its show insuficient fund, in place of in activated account after two day i had taken passbook when i had check it ATM unsuuficient fund panalty Rs17 is deducted, No one atm can gives unsfficicent deduction because its personnel withdraw not third party transfer or check bounce, so kindly reverse above mention Black entry from my account
Dear sirs Atm never gives Unsufficient fund Panlty so donot give to me or nother if required please repair and update your system
My account nuber is : [protected] account holders name : Sanjivkumar Bhagvatprasad Parikh
Branch code : 11769
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1. Write letters to your bank. Keep a copy.
2. Contact their customer care., keep all records of communication.
3. If no satisfactory reply, approach RBI Banking Ombudsman in your state. It is available online too : https://secweb.rbi.org.in/BO/compltindex.htm