[Resolved] SBI Cards — SBI Credit Card | |||
My name is Mary Varghese and I had been using SBI Credit Card No.[protected] during my tenure in Delhi. In December 2004, I closed my SBI credit card by paying all the outstanding amount to their collection agent who visited my office Garuda Technical Resources, B-5/150 Safdarjung Enclave, New Delhi but I did not obtain “no due certificate” from SBI Cards. Now I am back in Kerala and applied for a home loan but understand my name is included in CIBIL by SBI Cards as Credit Card defaulter ! On 4th January, 2012 I have written to SBI Cards asking them to let me know my outstanding amount so that I can make the payment to enable them to clear my name from CIBIL. On 17th January, 2012 I received a reply from Ms. Divya Dhody, VP – Customer Services saying my outstanding amount is Rs.2,43,610.64. I confirmed my willingness to settle Rs.2,43,610.64 by mail/Speed Post several times but there is no response from SBI Cards so far. Will SBI Cards wake up and collect payment and clear my name from CIBIL atleast now or write off the amount due to them ? Mary Varghese C/o George Varghese Kottaviruthil House Kozhikkadan Padi Kanjoor 683 575 Dist. Ernakulam Aluva Kerala Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
@[protected]@ge.com
As on today nobody contacted me for the payment. I assume that you have written off this amount, if so I would request you to kindly issue a "No Due Certificate" soonest possible to enable me to clear my name from CIBIL. If you fail to take any meaningful action within next 10 days and drag this issue further, I will be forced to take legal action againt SBI.
As on today nobody contacted me for the payment. I assume that you have written off this amount, if so I would request you to kindly issue a "No Due Certificate" soonest possible to enable me to clear my name from CIBIL. If you fail to take any meaningful action within next 10 days and drag this issue further, I will be forced to take legal action againt SBI.
@[protected]@ge.com : I had sent separate mail giving my physical address and also on top of this message. I lives in Ernakulam District and not in Uganda. Why not your people visit my home ? Why should I disclose my mobile and land line numbers ? to get harassed over phone ? Please use your commonsense atleast now and send your collection agent to settle this matter once and for all.
regards,
regards,
It is crystal clear that these Credit Card institutions, whether owned by the government or private, have no principles or ethics. First they trap the unsuspecting people into it and once hooked they start giving them a harrowing time. Sometime ago I was contacted by one such crook, saying SBI in collaboration with IRCTC was issuing me a Credit Card free of charge for the first year and only fifty percent of the charge the following year as I was a valued customer of IRCTC. In spite of declining the offer several times, he got the card issued to me. Some 2 weeks after receipt of the card, SBI sent me the first monthly statement for Rs. 551.50 being the annual charge for the card ! On contacting one of the customercare executives, I was told that there was no such promotional offer of free service for first year and half charge for the second year. I was taken for a ride by one of their own salesmen. This is called cheating!!
Since I have walked into their trap, I was left with no other option but to pay the annual charge. Otherwise, they will keep adding interest after interest every month. Till today the card has not been used and it is going to be one year.
When someone is willingly coming forward to settle the old dues, these people want to play cat and mouse. They know that the card holder is in need of the clearance certificate for the outstanding payment and the bank wants to take advantage of the situation to harass the card holder. Otherwise, what is preventing them to send one of their people to the lady’s house and collect the cheque and settle the account? The amount is also not peanuts. This loss they must have already covered from others, so it is not a big issue for them.
[protected]@yahoo.co.in
Since I have walked into their trap, I was left with no other option but to pay the annual charge. Otherwise, they will keep adding interest after interest every month. Till today the card has not been used and it is going to be one year.
When someone is willingly coming forward to settle the old dues, these people want to play cat and mouse. They know that the card holder is in need of the clearance certificate for the outstanding payment and the bank wants to take advantage of the situation to harass the card holder. Otherwise, what is preventing them to send one of their people to the lady’s house and collect the cheque and settle the account? The amount is also not peanuts. This loss they must have already covered from others, so it is not a big issue for them.
[protected]@yahoo.co.in
These are criminals..When customer is willing to pay, they don't accept !! May be, the amount Mrs. Mary Varghese willing to pay them is peanut compared to what Vijay Mallya (Kingfisher) owe (Rs.1409 Crores). At times, banks like SBI ignore big sharks like and chase sprats like the one above !! SBI wake up !!!
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We have noted your concern & we are working on the issue currently. We will get in touch with you soon to further understand and address your concern.
Yours Sincerely
SBI Cards