[Resolved]  SBIcreditcard — amount debited without OTP OR ANY INSTRUCTION

I am ASHWIN SHAH senior citizen 68 years old having e-mail adress : [protected]@yahoo.com, my mobile no. [protected]. I am holding STATE BANK OF INDIA sbi credit card no.[protected].
On 27th. December my card was hacked as neither I have lost my card or handed over to anyone. I have received message on 28th. morning on sms that Rs.1,17006.37 ( Rupees Onelac seventeenthousandsix and paise thirtyseven )was debited from above card account. I have immediately block my card and sent complain to sbi customer care, police station, cyber crime police at Bandra Kurla Complex . sbicard customer care executive on telephone says they are investigating the matter and fraud took place in Europe as conversion took place in euro dollar.I had never gone to europe or handed over my card nor I have asked for ONE TIME PASSWORD still without my consent and knowledge above amount is debited and reverse entry is not done.
I have not received any reply of my two letters sent by BLUE DART courier sbi card has already received as well as e-mail.
my advocate has also sent complain for fraud of Rs.1,17000.37.
The strange irritating behaviour of sbicard is on phone they say investigation is going on but they sent bill and threatening letters that they will inform credit information beuaro. I am passing through untold mental torture. I am using credit card since 30 years when only Diners Club card was available. I am platinum card holder for sbi. icici and indus bank.
I am worried for no fault of mine they will put me in defaulters list and spoil my name.
icar
you are requested to take necessary action against sbicard and guide me for reversal of fake entries. ASHWIN SHAH