[Resolved]  Sify Broadband — Not solving my internet problem

Sify — No user id after 1 1/2 month

Sir,

This is Sridhar Reddy, I have registered with SIFY Broadband internet service and also I have paid the installation fee on 3rd April 2008. But I did not get internet access user id and password till now. so many times I called up to the customer care, But every time I heard only one anwer from sify representative which is : The complaint is under process, it will take 24 hours to resolve it. But the fact is already 1000hours gone, but no service and no reply from them. and the comedy thing is my mobile bill which i made to sify call centre it was around 650Rupees only for calls which I made. So just analize your service give valuable feedack.

According to my view, I am giving nice quote for your Ad:

SIFY INTERNET
Very Fast Internet
Very Worst Service
Waiting for your reply ASAP.

Sify Broadband — No proper connection and no renewal even after complaining.

Sir,
We, residents of C-108, Flat No 21, Paryavaran Complex, Sayadullah Jab,
Login Id- sandeep500, have not been receiving proper connection since last month.
Also we have called for our account renewal, but the local office at Sayadullah Jab has not
been responding. So, if they are not able to provide the connection, we want our connection to be withdrawn and refund our registration money.Or if they are able to give the connection they should maintain the connection properly and give better services

Sify — NO PROPER CONNECTION

THIS IS THE TOP 1 WASTE BROADBAND COMPANY IN THE WORLD EVERY TWO OR THREE DAYS THE INTERNET CONNECTION WILL BE DISCONNECTED AND YOU HAVE TO CALL TO SIFY PEOPLE 100 TIMES... ITS A WASTE SO DONT TAKE THIS CONNECTION

i am not sure how to recieve a bill for the renewals what i am paying in online thru credit cards... when i call customer care they say my local provider does... but when i ask them they never respond...

i think there is no proper comminication between local guy and sify... this is really a poor service

please provide me a bill for all the renewals what i made./...

Yes you are right i am also facing same problem can we move to consumer dept regarding this

SIFY BROADBAND INTERNET — Not solving the problem

Dear Sir/Madam,

This is Prasad from BTM Layout, Bangalore. I have taken the Sify broadband internet (256 kbps) connection on August 14, 2010. He has taken 1 week time to give connection and even after giving connection speed was very very low...that much low for opening google it was taken 5 mins. Same problem continued up to 1 month. I have complained to Frachies owner Riaz. No proper response from him.

In November somebody stolen the Modem and Cable which is installed at top floor of my house. I have Intimated the same to the Franchies owner Riaz. After then he is not at all given the service and not at all lifting the phone. I have given complaint in Sify call center on 12th Oct 2010. They were asking for renewal without providing the service. I asked him to provide compensation days for which i have't get the service. There is no proper response from the Franchies owner Riaz even after arranging conference calls from the Sify Technical team.

Pleae resolve my problem.

Thanks & Regards,
Prasad

Hi,
This is vedavyas.I also stay in BTM 1st stage.I Strongly agree to the problem posted by Mr. Prasad.I am also a victim of the poor service provided by Sify Broad in this area.I have chosen the renewal plan (Morning: 384 kbps and Night 512 kbps) for 3 Months subscription at once.For 1 Month the Download speed was good (nearly 40kbps in Morning and 60 Kbps in the Night) after that i started experiencing occasional low download speed for the next few days.But from the last 15 Days the Download speed i am getting varies around 4-10kps. I called up the GREEN CITY NETWORK, Franchise owner Riaz Khan who didn't take my problem serious started giving excuses and some times he wont even take my call.This continued for 10 more days. After so much of quarrel he brought up an Engineer from Sify who checked the download speed to be low and he filed a complaint (No.[protected] about the same with the sify . He left saying that some one from sify will call me up. i waited for 3 more days but no one from sify called me.On the 3rd day i called up the customer care center No.[protected].I believe this could be the worst customer center that can be maintained by any company. Some voice answering machine will pick up my call and instruct me to choose number according to our query.The worst part is no one will pick up the phone even after choosing the numbers corrected.After a lot of retries one guy name Manoj picked the call and i described the problem and also mentioned about that an engineer from sify has already registered a complaint regarding this .After 5 min he came up with the complaint number .when asked the status of the complaint he replied the issue will be solved in 12 hours.The next Day some one named channan from sify called me saying that the problem is fixed. i came back from the office that day and found the problem still exists.when the same guy from sify called i reported the same.He said an engineer will come up again to check who never showed up till Today . I want to conclude saying that the Attitude and service of Sify Broard band is very Poor.Some serious action has to be taken against them.

Thanks and Rgeards,
Vedavyas
[protected]@ymail.com

The worst ISP (Sify) I ever find. these people are ment for chating and collecting money. They Dont know how to deal with customer and how to provide service. Please do nto go for sify.Every body in the structer starting from local vendor to Manger everybody are waste fellows . I got the temp i

Narayana
Hyederabad
[protected]@gmail.com

I AM GOING TO REGISTER A COMPLAINT AGAINST THE SIFY COMPANY FOR VOIP CONNECTION I HAD TAKEN THE SIFY VOIP COONECTION FROM THE LAST 5 YEARS i have paid Rs. 40, 000/- advance as a secutiry but from the last 2 months my voip connection is not working i am not able to make any ISD call i have tried a lot of complaint to the senior officer in SIFY BUT No one is taking it seious neither they are recitfy my problem nor returning my security
i requst u to please consider my case and help to return my security money i want to surrender it because company is not handling my problem siscenrely
They have passed the time to check out the machine even ur staff knows that it will not be configure on mtnl than why they are wasting their time.

IF SIFY COULD NOT RECTIFY IT THAN I WANT TO SURREND IT AND RETURN MY SECURITY OF RS. 40, 000/-


Kindly take the personal visit and check it properly and not try to resolve it plase rectify it because the sify custoemrs are breaking through non working of sift voip connection.




(THE FOLLOWING DETIALS WHICH HAVE BEEN CORRESPONDENT BY SIFT DEPARTMENT BUT THERE IS NOT USE OF IT REMAINDER REMAIDER REMAINDER REMAINDER

NO ONE IS TAKING IT SERIOUSLY I HAVE SENT A LOT OF REQEUSTS AND COMPLAINT I[censored] CANOT SOLVE IT THAN REPLY ME AND RETURN MY SECURITY OF RS. 40, 000/- I
I AM NOT ABLE TO GET THE MORE INCOME SO THAT I COULD NOT AFFORD THE MACHINE OF RS. 3400/- AS PER UR SENIOR ENGINEER TO COVER THE EARTHING
SO TELL ME THE WAY TO RECTIFY IT
I HOPE THAT I WIL GET A FAVOURBLE RESPONSE FROM UR SIDE.

USER NAME : ASHOK GULATI
USER ID[protected]
PLEASE REGISER MY COMPLAINT AND TAKE NECESSARY ACTION IF RESPECT OF MY COMPLAINT
I SHALL BE THANKFUL FOR YOUR COOPERATION


from
ASHOK GULATI
185 OLD SAHIB PURA TILAK NAGAR NEW DELHI - 110018
[protected]

the no:1 worst service provider is sify, they dont respond to custamer queries, i suffered alot by this hell sify b.band service, please dont take connection of sify