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Sify Broadband Complaints & Reviews

www.sifycorp.com
3.5
Updated: Aug 31, 2023
Complaints 113
Resolved
78
Unresolved
35
Good! Sify Broadband values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Sify Broadband step up their efforts to fully resolve all complaints 👍
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Sify Broadband reviews & complaints page 4

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P
pratap_pv
from Mumbai, Maharashtra
Sep 9, 2009
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Pathetic service

Hi,
I am using sify broadband in Airoli for more than 5 months now.
last month my plan was changed without my consent and charged me wrongly for their mistakes for which i have to follow up with them.
Also they charge high installation charges along with line maintainance charges..
My user id is-pratappv
The customer care service is also pathetic and nobody bothers, all they do is just give you tag id.br...
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Ashish Tibrewal
from Bhubaneshwar, Odisha
Aug 29, 2009
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login failure

Sir,

I have an id of sify ([protected]@sify.com). But since yesterday i am facing problem to login my sify site.

Please rectify it soon and oblige....
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L
lilwani mahesh
from Chennai, Tamil Nadu
Jul 25, 2009
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local area connection

Dear sir,
I have never seen such a poor service by any company in my life time.For the last few days I am getting the problem of local area connection, I have complained a lot say about 34 phone calls but all my complaints have fallen on deaf ears.The only assurances I receive is "YES SIR AAJ HO JAAYEGA"
Now I am fedup with all the assurances, if you can help me please help me out.
Thanks a lot
br...
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S
Sonal Sinha
from New Delhi, Delhi
Jul 22, 2009
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Poor Service, No Refund

Hi,

My account id is sonal_18. I took Sify Broadband on 16th of June 2009 and had terrible problems thereafter.

My connection used to get disconnected every 2 days and the reason i got was connectivity error because the franchisee people didn't connect it properly.

Ultimately on 30th of June 2009 i got my connection disconnected for 4th time which never returned before 4th of July for which...
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R
Rukmani
from Mumbai, Maharashtra
Jul 10, 2009
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Fraud & apathy towards customers

I am appalled with the service offered by Sify Broadband. My net
has not been working since 27th of June, 2009 and every day I have been religiously complaining to their call center. I have been repeatedly told that a technician will fix the issue, but till date no one has shown up.

I visited their office in Vashi, and they directed me very impolitely to their office in Vile Parle. I spoke to Mr. Amey Kirtane in Vile...
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S
SHRIPAD
from Chennai, Tamil Nadu
Jul 9, 2009
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No attendance for any problem

I am a sifi broadband home user. I am using this service since last 6 months. My package is 400 mb free for day and night unlimited downloadding. I tell all of you not to use this service at all. I have many complaints for this service.<br />
1) These peoples simply plays with their customers.<br />
2) Many times in this half year I experienced that their server remains down in the night only where due to my day...
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M
Monorom Deb
from Mumbai, Maharashtra
Jul 8, 2009
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Extremely rubbish and worst customer care by Sify Broadband

Extremely rubbish and worst customer care by Sify Broadband

My internet connection is not working since 10 days, still waiting for response from customer care....
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A
Anurag Sahai
Jul 6, 2009
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Unable to connect sify broadband connection since one week

Hi,

I have 1 GB broadband scheme since three months in my new address.

I am unable to connect sify broadband connection since one week.

Dealer has sent me person couple of time after requesting him so many times by phone but that person could not resolve this issue and still
I have this problem.

It is very unfortunate after paying handsome installation amount 1500/-
and...
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W
Wasim Sayed
from Chennai, Tamil Nadu
Jun 17, 2009
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DONT TAKE A SIFY CONNECTION | Complaint | Poor Service | Sify Customer Care or Sify Customer D’t Care.

Date : 17th June 2009



Subject : Complaint | Poor Service | Sify Customer Care or Sify Customer Don’t Care.



My Name is Wasim Sayed, sify account swbfsnfw, this has reference to SR# 8620242.



It took me more than 2 hrs on the phone (all outgoing paid calls), about 3 Days of Wait time, Experience with Some un-ethical practices, Tremendous Dis-satisfaction,...
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J
Jago Grahak
from Mumbai, Maharashtra
Jun 12, 2009
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JAGO GRAHAK JAGO!!!

JAGO GRAHAK JAGO!!!

BEWARE SIFY BROADBAND CUSTOMERS!!!

ARE YOU A SIFY BROADBAND CUSTOMER?

DO YOU KNOW THE ACTUAL RATE YOU SHOULD PAY FOR YOUR INTERNET PACKAGE?

AS PER TRAI (TELECOM REGULATORY AUTHORITY OF INDIA) ORDER, ISP PROVIDERS CAN NOT CHARGE HIDDEN CHARGES FROM CUSTOMER!!!

AS PER ORDER OF SUPREME COURT OF INDIA, SERVICE PROVIDERS CAN NOT CHARGE EXTRA FOR...
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R
Raghuram
May 19, 2009
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WORST SERVICE FROM SIFY

To whomsoever it may concern,

I am having the horrible sify broadband connection for the past one year with very little confidence that Sify technologies will provide good customer service and non intermittent broadband connection, but it did not happen at all and will never happen at all.

I ALWAYS GET THE BB101 ERROR OR THE LAN CABLE UNPLUGGED.

I RAISE TROUBLE TICKETS EVERY MONTH AND NEVER...
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R
rupinder
from Mumbai, Maharashtra
May 14, 2009
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company not able to renew connections

Hi

I am using a sify Broaband connection since over two years and have been really frustrated with the servives provdes
this is regarding the Renewal
There Customere is one of the worst that i have come accross, to finally get thru to a human to talk you atleat have to dial the nymber 20 times, either it will get disconnected midway, the the person who comes just hangs up !!!
The Sify site again one on...
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A
Ansuman Mohanty
from Bengaluru, Karnataka
May 10, 2009
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Cheated me of 2500/-.

Hi,

I took a broadband connection from sify at BTM stage I, bangalore. I paid 2500+ /- for the connection. The franchise was some guy called Iliyas. He does not look like a service provider at all. He looks like a pimp and talks like one too.
In the first week of connection it was down for most of the time. And I had to call him up to bring it up.
Finally I called up the sify customer care folks to disconnect...
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A
Alka
from Pune, Maharashtra
May 7, 2009
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Connection is not working

I am totally dependent on internet for my business that is why I took broadband connection of sify a month ago. It is about 4 days back, the connection stopped working. I called up the person who provided me the connection but he is unwilling to solve the problem.Then I called customer care, they told me that they will send me the engineer but nobody came to solve the problem.

My connection details are as follows
br...
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C
cooljadie
from Pune, Maharashtra
Apr 28, 2009
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Prepaid internet recharge are just to loot the customers

Hello,
I have Sify Broadband connection, which is provided to me by its business Partner "M/s Sri Ganesh".

I have taken a monthly package of Rs 800/- for the month[protected] to[protected]. But I did not have connection for almost 3 weeks in this period as the M/s Sri Ganes net doesnt check the wiring and all on the poles and because of it I didnt have 3 weeks of internet and when called upon all I used to...
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R
Raman Sankar
Apr 27, 2009
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They are cancelling my order for one month

I have using Sify for past one year because of non avaliablity of other provider. When we ask for Bill for they nearly four to five months after the send a bill without bill number. I have problem with my connection and is not resolved till now. So i ask them to cancel my renewal for next month, they are taking one month and still not cancel it and they holding my money.Please suugest me to take necessary action again them.Please advise....
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M
Madhav Muralidhar
from Chennai, Tamil Nadu
Mar 23, 2009
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Incurred High cost due to Sify Cable

Hello, My name is Madhav Muralidhar. I have Sify Broadband connection at my home for around last 8 months. Last week on 13th of March 2009, due to high voltage fluctuation from sify cable, I heard 5 blasts from my computer. I saw that the point where the sify cable connects to my computer was completely burnt. I could see that the Lan Cable Port in my computer was completely burnt. When I went to the hardware shop, he showed me and confirmed...
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M
monika patil
from Mumbai, Maharashtra
Mar 23, 2009
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connection not yet though given money 2 months back

whomsoever it may concern

this is monika patil
my request No is SM - 1B2049T

I paid money of Rs.980 for new connection on 2 February 2009.
The Sales person Mr khan told me connection will get started within 4 days... bt 1 wk later as well no response came from him... he didnt even bother to call me n tell what happen with the connection...
i called him after 4 days to enquire abt the same...br...
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V
Vipin Sahni
from Delhi, Delhi
Mar 5, 2009
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Sify's Exploitation to raise money

Hi,

This is Vipin Sahni, unfortunately I have been using the Sify's broadband connection from the 7 months now. My id is vipin_137 . I am residing in Yamaha Vihar, Sector 49, Noida.

I usually use their D4NL subscription for my usage i.e the 400MB + unlimited night access from 10PM till 08:00 AM in the morning.

To my surprise I received the call yesterday(04/03/09) stating that my subscription...
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H
Harvinder SIngh
from New Delhi, Delhi
Feb 26, 2009
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Delay of compensation and degraded customer service.

Hi,

1...I hvae BB from Sify where the last renewal for 30 days expired in just 7 days for no reason and they have still not compensated for over 10 days.

2...They had poor customer service over a period of last 1 year for which i have all the data as proof.
They have been intimadated but no response or solution to that

Regards
Harvinder Singh...
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