Sify Broadband Complaints & Reviews

Hi..

I have taken a broadband internet connection on 20-Jan-2009 (paid Rs. 1200 + 1124) and user id is utkarshibm at Nigdi - Pune. It is so called "Unlimited plan".

The serious complaint about the internet service is that till date I did not get connection to access internet through my login id. Everytime it shows "Cable Network is Unplugged" error in LAN connection. I am not able to acces...

I am using the Sify broadband for last 4 years. On Sunday 15th feb, my connection was cut off stating that I have renewd online for last 7 months hence LCO charge is pending. However, for last 7 months LCO didnot come to collect the charges and suddenly without intimation cutting off the connection.I am doing online renewal as the service provided by LCO for renewals is hopelss. They never do the renewal on time and most of the time their...

Hello Sir,

I have been facing serious problems with SIFY vendor here.

Username – Rajeshbodke
Add – E/301 Matoshree park, Bhandup village (E). Mumbai – 400042
Telephone no. – [protected].

I have taken Sify broadband connection on 31st Dec 2008 from Mr. Mahesh Yadav. I paid[protected] – Installation + package) as charges upfront. Connection was on from...

Hi All,

I, Karan Chandreja, signed up for 400 MB day + Night Unlimited @ 256 kbps plan probably on the Jan 14th with a validity for 30 days. While signing up for this plan I did happen to read that the unlimited download is only post 10pm.

On Sunday Jan 25th, I started the session at 9.45 along with the computer, however at 10.15pm I started to download a large file size of 700mb which was post 10pm. To my surprise,...

I am not able to renew my existing internet broadband connection.
I am able to login to sur[censored]sing my existing password and username but I am not able use the same details to renew my account online. It says invalid username or password. I am login to this for the past one week.

I also set an sms to the number 54545 to renew the account. It is written that a customer service person would contact within 4 hours. But...

I, Jyothi N, from ambernath have recently taken Sify broadband connection from Ambernath provider. In Mumbai, when service means, the person when called come immediately or atleast attend the day he promised. Here after repeated calling, they didn't come and even 2 buildings ahead my sister-in-law stays, they too called as they got the connection, but still didn't turn up, came when my brother-in-law went there personally. When...

Hi,
I have wasted lot of time in pursuing Sify Broadband service Associates in Bopodi, Pune area to fix connectivity issue I am facing since 2 weeks. Every time they have some very unacceptable excuses or they just promise that they will fix issue. Almost daily I give them a call in reference of connectivity issue but all is in vain. Is there anybody who keeps a track of what kind of service these guys are providing?
Its very...

PATHETIC SERVICE

I applied for a Sify Broadband and Paid the same day.. But after so many days Yet to Receive connection !!!

There is on Associate of Sify 'AKASH BROADBAND' in Palam, Delhi. These guys simply don't pick the Phone.

PATHETIC SERVICE. WORST EVER YOU CAN IMAGINE !!!

Did a biggest Mistake going for this

PL. GUYS DON'T EVER GO FOR Sify...

i am using the sify broadband service since 6 months & my plan is 1550 family pack in that plan i get a 150 mb in day time i.e. (from 8.00 am to 10.00pm ) & unlimited downloading in night time i.e. (after10.00pm to 8.00am)

but now what happen to me i will be charge even for night downloading. when i call in customer care i told them about my problem they said to me "we will look into the matter & it will...

Dear sir,

It has been obseved that My sify account id bk 402 balance suddenly reduced from Rs 314/- on 3 Nov 08 to Rs 198 om 4 Dec 08. I was shocked to see when Login details showed it was logged from 946 Pm on 3 Dec to 0648 on 04 Dec. Though I had switched of my PC at about 2300hrs, how it is possible it was logged while my PC is off.

For lodging the complaint I has called 5 times to customer care I completed...

hello, i m smriti maindola staying in koparkhairne sector 20, navi mumbai.
i have a complaint regarding poor service of sify broadband connection.its around 3months but the service is very poor.every alternate days i have to call customer care for my net connectivity issue.n every alternate days i m facing the same problem of connectivity.i dont knw its a fault of ssv cable pvt. ltd or sify broadband service.please help me out on this...

Hi
All most every alternate day I get BB101 error and gateway not reachable. I called up the customer care[protected]. Even this customer care nuber most of the time the Voice system takes the number and then they dropped the call some time someone picks up but do not speak anything. This way tio file a complain, I have to make 4/5 calls. The Franchise person who takes care in my area always visits the apt and asks to show the...

Respected Sir,
I have Sify Broad Band Connection for my Internate since three month.I have got every time problem
and interruption in my Internet Connection.My most of the customer's are Foriegner's So I have very bad impression during my business and I am suferring from the Poor Net Work Service provided by Sify Broad Band Connection through Distributor M/S SkyNet, D.48/111, Near Godowlia Petrol Pump, Varanasi (u.p)...

From: Sarang Datye
Sent: Saturday, October 18, 2008 5:50 PM
To: '[protected]@sify.com'
Subject: RE: Problem with SIFY connection

My problem has not yet been resolved. And I got an SMS that the problem is resolved. How can SIFY decide the problem is resolved without confirming with me!!

Sarang S. Datye
From: Sarang Datye
Sent: Thursday, October 16, 2008 10:04 PMbr...

I am Dinesh Dhameja from mumbai and my sify broadband id is: dineshdhameja



With regards to the below mentioned mail with regards to the below mentioned mail for the service issue with sify, i have been complaing this with the call center since last 4 months and every time my net starts working and then breaks down in 2 days.



After getting assurance many times that i wil be getting...

i am potential user of sify broadband internet connection.
i have recharged my accounts on previous saturday of 500 rupees but till date i am unable to use the internet connection . i have reported this information at your customer care center several times but i have not got any positive response .my address is gulmohar appartment in patna in the near of gandhi maidanand my ip address provided by sify is 10.22.26.179...

Hi,

Iam using Sify broadband from April, 2008. From the day 1 Iam getting either LAN Cable unplugged or Unable to reach gateway error. I've spend around 1000 to call those people. I've registered complaints too. When i called they told that they will compensation for 17 days but they have given 3 days compensation.

Even last month 7 days (from 21st Aug to 28th Aug) I dont have net connection(because...

I am using Sify Broadband internet service since the last 6 months. My service has never being satisfactory. In each month I lose 8-10 days of my service due to problem in cabaling. These problems are not taken care of in time. Also the costumer care here in mumbai a headche the agents there speak so low the i dont hear anything. The dont have enough knowledge about their own services and are of no use
Hope i do get some good service...

I have unlimited connection of 128 Kbps in day time and 256 Kbps in the night time. Whole day I am at the office but I keep downloading windows update and other things. Every night there is probelm at the gateway and this probelm has been there for more than two weeks. I have complaint to local office and there so called 24/7 call centre but there is no improvement. Once the engineer came but at that time the internet was working so he went...

Hi,

It’s extremely sad to say after all this is India and poor services are acceptable here since nobody is complaining or escalating to the concerned people on this issue. I am referring to my experience here with Sify Broadband connection.
I am also trying to bring to the notice of whomever concerned in Sify Broadband as well as other customers and prospective customers on the poor maintenance and service given...