Sify Broadband Service — delay in providing internet connection

Sify Broadband Service — Misuse of rechared/nenewed inertnet account

I have an intenet account at SIfy braoadband services. I am using it since 2 years.
I had renewed my account for 400 MB ( Rs. 230/) per month. Every month I use this 400 MB more than 20 days.

On Jan 1&2 2009, When my PC was off through out night, My account was used for more than 200 MB ( Rs 100) from 8.30PM to 4.55AM.

When I sent the session details, customer care person is reiterating that internet was used from my PC.
How the Internet can be accessed from my PC when my PC is/was OFF ? ( Hope this happenes only in SIFY broadband services!!!)
Later I had asked for the details of web sites that have been used during this misuse time, the SIFY is telling that it cannot give such details!! (because fraudester will be caught!!)

SInce innetrnet service is not secured one and our money is being misutilised I had to STOP using thier services.

Sify Broadband — Misuse of my Sify Broadband account

Recently I renewed my broadband connection for 3 months by paying Rs.1550 at 256 kbps speed. Within a week I found that my account is being misused. When I was getting BB101 error and when my pc was completely shut down, my sessions used to show downloads of 700+mb everyday. This resulted in reduction of my balance to zero with in a matter of week. The representative from sify came and checked (after giving several complaints) and changed my IP address by saying it was due to ip conflict. However, now the sify authorities are not providing compensation for whatever technical snag they had. I have recorded few of the conversation with the sify customercare official, who also confirmed that there was technical problem. I have also communicated to sify on the first day of finding this error. However no solution from them. Please let me know what should I do now?

Sify Broadband Service — my connection always fluctuates

my plug in cable is giving me problem, it always disconnects the network without any reason, i dont know the reason whether it is cable or the socket for the cable i dont know, please do the need full and also i waant to knoe my complain no, thanking u

I have faced the same problem. I have recharged my broadband connection for 3 months by paying Rs.1550 at 256 kbps speed. Before one month my account got Expired. When i called Customer Care they told me that i have downloaded 400 MB on one day before. But actually i havent used on that day. Infact my sites were also not opening. The time they told me that i have used, its just not possible as we are having power cut at that time and we dnt have invertor..I have complained so many times about IP address Conflict. But they never took the action. It is sure that somebody else can access our account.