Sify Broadband — Worst Services and even worst Customer Service!

Address:South Delhi, Delhi

Hi


I am using the Sify Broad Band Connection for about more than 2 years and my user id is asifarshad. I am facing issues with the connection for a very long time....iI tried to deal with it by thinking that problems may occur....but now the connectivity issues are so frequent I am rarely able to use the internet. I pay 950 Rs per month without fail and receive worst services. No one listens or reply or help ... I am so harrased by the Sify vendors that I dont know what to do about it... I call Sify customer care with no solutions....I called local vendor several times but he never shows up... my mails to the higher authorities in Sify corp remained unanswered for months.... I m stuck and feel badly cheated....Is there a way these money suckers get a lesson?




Contact - [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sify Broadband — Worst services

This is actually SAD subscribing sify Broadband services. I have subscribed the services last month. From first month I have started facing issues related to my services. I cannot explain what kind of harassment i have actually felt post subscribing such BAD services. In first month my services got entirely disconnected 3 times. Out of 30 days I was not able to use my services more then 10 days. In second month this is the third time services gone off. Since last 11 days i was not able to use my services despite of giving 7 -8 reminders there is no help from so called world class service provider SIFY and what sify has started, they have started dropping my call, This company not even have courtesy to take care of their customer.

Details of complaints registered at thier customer service.

Complaint No Executive Name
751338 Mr Imran
7532813 Ms Nima
7532813 Ms Hema/Mr Ranjeet(Information given they were not able to close complaint given)

Is it actually helpfull posting my complaint in this blog??????

If yes then please help. These people are not even ready to share details for their complaints authority Body

Waiting for your instant revert.

Name: Kamal Joshi
Contact No: [protected]

Sify Broadband — Really worst service

Hi, I am using sify broadband for the past 1 1/2 years. I am really had very bad experience with services provided in sify. ( Especially customer care services ). My account got expired on 21/09/08. I raised a request to renew the account on 22/09/08. Every day I got a call from customer care saying they will send one person to collect the money and they will renew the account immediately. It was not done. Yesterday night I reported to customer care again. That time they told they will top up for one day and account will be activated at 9.20 PM. it was not done. I am working in software company. Every day I need to access my mails and do some official work at home. There are so many IT employees who are using this sify broadband. Without internet connection, It is difficult for us to do our work. I am suffering a lot for the past five days. Have called many times to customer care to request to renew the account. They have not taken any steps still now. It is really very very worst service. I will never suggest to get this sify connection for anyone.
File your complaint here

http://core.nic.in/
No other way out.Keep on doing this or else leave the network..They are doing same thing in pune.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sify Broadband
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    113
    Pending
    0
    Resolved
    78
    Sify Broadband Phone
    +91 44 2254 0770
    Sify Broadband Address
    II Floor, Tidel Park, No.4, Canal Bank Road, Taramani, Chennai, Tamil Nadu, India - 600113
    View all Sify Broadband contact information