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Sify Broadband Complaints & Reviews

www.sifycorp.com
3.5
Updated: Aug 31, 2023
Complaints 113
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78
Unresolved
35
Good! Sify Broadband values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Sify Broadband step up their efforts to fully resolve all complaints 👍
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Sify Broadband reviews & complaints page 3

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J
jalaj kumar
from Chennai, Tamil Nadu
Apr 17, 2010
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not providing service as said and not taking care of complaint

Address: Patna, Bihar

i have taken new connection of sify broadband unlimited plan on 8th they promised to install and start connection on 9th april 2010,but they delayed and started by harrasing us mentally on 13th finally.my broadband connection stops workining in night at around 10 pm every night.i thought it would be temporay problemdue to some reason,i didn't complained for some day. but yesterday on 16th night at 10 pm it stopped working while i was...
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THARVES MYDHEEN
from Chennai, Tamil Nadu
Mar 11, 2010
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No service and cheating money

Dear Sir,

Please check the forwarded mail first, I got a connection on December, It is worked for just 9 days alone. I complained to your customer care number, Also thru email to customer care mail id, But nothing happened. One day after one month someone called me and they said that we are going to your home to resolve the problem now. Actually, no one is gone to my home.

Then I approached Mr. Daniel who...
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A
Amit Revankar
from Mumbai, Maharashtra
Feb 18, 2010
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delay in providing internet connection

I had applied for internet connection with sify(ulhasnagar) and i informed that i need it urgently, in reply they said that within two days connection will be done. Now its almost 2 week came to an end from my application date and still they had not provided me the connection. Infact they are not serious about the connection.Everyday 100 of times i call them and everytime they use bullsheet excuses.I had even called at headquarter of sify...
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P
pankaj_kansodariya
from Pune, Maharashtra
Feb 16, 2010
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Slow internet speed

I am having SIFY broadband connection. (Plan - 256 Kbps -500 MB daytime, Unlimited on Night).
But at night time I am getting about 20-40 Kbps (not download speed) of internet. I complained 2 times. Everytime one person called me, and told me that my complain was forwarded to Back end team. I checked the status after few days and found that both cases are closed and status was - "Issue Resolved".

What a way...
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R
RONAK JASWANTLAL PANCHAL
from Chennai, Tamil Nadu
Feb 7, 2010
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Not solving my internet problem

I had took Sify BroadBand internet from nearby sify provider in August 2009,This month since from the date of renewal of my sify package,i was facing the connection problem.i had made complaint to the sify provider from the date of my renewal of my package that i m not able to access the internet because the reply packets were not coming when i used to ping my ip address.the response from the shopkeeper who had proivded the connection was...
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S
Sandeep Kamade
from Delhi, Delhi
Jan 24, 2010
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SIFY INSTALLATION TEAM GIVING FALSE COMMITMENT, Warje Pune

Hi,

I signed up for the SIFY wireless service on Jan 15 & received confirmation call on Jan 16, & was committed that by the marketing person ( sagar [protected] ) that the installation will be done in 2 days. But even after a week there is no progress. Also the marketing guy who fill up my form is not responding to my phone calls,
also when contacted the Manager Mr. Jain ( [protected]) on 20th Jan2010 for the cancellation...
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V
Vishnu Chevli
from Bengaluru, Karnataka
Dec 15, 2009
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No response in case of compensation

Hi,
We have broadband connection at our place, last month due to up gradation in their network and network problem we did not get net connection for atleast 15days. And there was a strange problem in network. We are able to connect their router and but we dint get any bandwidth.
Its a prepaid policy. So we have paid for that in advance. We called their customer care for net problem and ask for compensation, they said its not...
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D
Debarati Bhattacharjee
from Raia, Goa
Nov 23, 2009
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Poor service in Guwahati

To: All concerned authorities

Sir (s),
I am from Guwahati, Assam. I am using Sify Broadband Service for the past few months. In the beginning the service was satisfactory. But for the last three months, the service has become very poor. Most of the times the line is disconnected. The service can be availed hardly for 10-15 days in a month and that too in very slow speed. Moreover, the franchisee are least...
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S
sujata chandhoke
from Chennai, Tamil Nadu
Nov 16, 2009
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provider RAJ INTERNET SERVICES

I had paid Rs. 530 to RAJ INTERNET SERVICES , PADAM NABH SHARMA (ADD SEC 13,PURU APPTS,ROHINI,DELHI-85 for unlimited downloading 10pm -8am .the receipt no. 2423 dated[protected].but they provided me P600 which cost only Rs.395(incuding service charges) .numerous calls were made to the custumer care as well as to the service provider. they refused to change the package or refund the extra money saying that your money will be adjusted in the...
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S
Swetha S Rao
from Bengaluru, Karnataka
Nov 15, 2009
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No Service

Hi ,

Please be aware that the service of local sify broadband provider in Rajajinagar Bangalore is horrible. Ever day their is a problem to get connected to internet and as I am using unlimited package every weekend the connection will not be provider with some or the other error from their end. If we contact Main sift customer care they say its the mistake of the local provider and vice versa. We pay 1000re a month for who...
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R
Ruchi Sanghi
Nov 12, 2009
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No action from last 35 days on complaint in connection

Sify has very poor services in terms of service provider and speed also.

I am a Sify broadband user.
Vendor through which we taken connection is ARN Net & Computers. Their services are pathetic. Whenevr you call this guy he says call at customer care. Then why is he charging Rs 50 per month for services. I think This vendor should be banned immediately.

Then, I did first complaint on 8th October 2009...
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N
Nitin
from Mumbai, Maharashtra
Nov 10, 2009
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sify broadband is a india's top worst company

Hi all, This is nitin from mumbai ........since the date of taking sify broadband i am facing technical problems ........sify braodband is very worst company....i would like to request to you to not to go ahead with sify connection. when i face any problem then comes to us after 4 to 5 days but make it workable for the temparory basis.....and if i call cable operater to renew my account....he takes more than 4 day to activate my account....
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M
mukesh kumar
from Chennai, Tamil Nadu
Nov 7, 2009
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cheating by service provider

i am using sify broad band service plan 799.on the month of sep they rechrged my account without asking me.so i refused to pay for that.after thar i rechard on 2 nd oct and pay for that.after that i recharged on 4 th nov , they cut the 7 days subscrition charge for that seven days by making me defaulter,i have also complained to the customer care but they refused to register complain.so where should customer go.My id is mukesh_g16
br...
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S
Sharad Nrayan Samal
from Hyderabad, Telangana
Oct 31, 2009
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Reimbursement of of my recharge money

I renewed my account in october but when I faced issues with connection and contacted sify customer care they toldme that it is not possible to provide internet in my area and they will refund my money.But i am yet to get the refund.I have already wrote many times and sometimes called to their customer care.I was using thei product fr 1.5 ys in current location....
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J
Jyotinder Mehta
Oct 30, 2009
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Hopeless Service

Hi,

I have raised numerous complaints since the last 2-3 months and I am tired of it now? Can anyone provide me credit for unused amount equivalent to 2 months? I have attached my previous e-mail complaint below as a reference which explains the whole issue. I have never asked anyone to discontinue my account and I would like SIFY to compensate me for no fault of mine. I am suffereing as a customer coz of TIFF between SIFY...
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J
Jaishekar Shankarlingam
from Chennai, Tamil Nadu
Oct 23, 2009
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Cheating and making fool

For the last one year I have been suffering due to Sify Mumbai branch office for cheating. I have inested around 75K in their organization and till date I have not been to earn a single paise due to their dirty organization policy (in cheating layman). The details of my complaint is as follows:

The details are listed hereunder:-

1. I was introduced to your Organization by one Mr. Anil Khandouria, (who was running...
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A
Amrendra Kumar
from Pune, Maharashtra
Oct 14, 2009
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Service related problem

Hello,
Not getting the service properly. Many time cable unplug problem. I am trying to connect to customer care on [protected], But they don't even pick up my phone. I am paying the money in advance.
So My suggetion to all the reader of this complaint, Please don't use sify broadband connection. I am frustrated....
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D
Dr. Aruna Chakrala
from Chennai, Tamil Nadu
Oct 13, 2009
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Horrible Service

The Sify Broadband service in Nellore is horrible. I had many bad experiences with them regarding internet speeds, etc. After paying them Rs. 900 for a 256 kbps speed, the technician only deposited Rs. 400 and gave me a 64 kbps speed. This is only one of the many problems I have faced. The internet service is not uniform and disconnects many times.

Please look into this matter and notify me of the results as soon as possible.br...
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C
Chitra Gidwani
from Chennai, Tamil Nadu
Sep 23, 2009
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Network / Customer Service

The Sify Broadband and ICC Net Speed customer service is an absolute DISASTER! When you call ICC Netspeed, you're asked to lodge a complaint with Sify; and if you call Sify, they say the complaint will be forwarded so a technician can attend to it ASAP.

As far as I know, ASAP stands for "As soon as possible..", however, for Sify and ICC Net Speed the meaning seems to be a little different! I guess it means "As...
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N
Namita Jain
from Chennai, Tamil Nadu
Sep 18, 2009
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Non connectivity-Poor & worst customer care services

Hi All,
Have taken sify broadband connection before one month.
We had paid 1700 rs total.
Form second day we started getting "BB101=unable to reach sify gateway"
Every singleday we need to make many calls to customer care , but they never gave any immediate resolution of this problem.
They engineer visited our place many times, at time being the problem got solved.
But again after some time...
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