[Resolved] Sony Electronics, New Maruthi Nagar, Chaitanyapuri, Hyderabad — Non-compliance, Non-punctuality, Misleading

am4108

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

DR Ashish here.
I gave my 14 inches videocon television PCB to take away to the company on 31 st march 2011 for repair (just to change the transistor) to SONY ELECTRONICS, New maruthi nagar, Chaitanyapuri, Hyderabad whose technician who reported me at home in response to the enquiry put on Sulekha.com. At that time, he promised me that being a simple problem, he will deliver it on 1st march or in the morning of 2nd march. On 2nd march, on calling the office, the executives told that they have given a holiday to all technician in view of world cup final and though it is ready they wont deliver the television PCB before monday 4th march.
Called the technician and he is telling that he is busy with the office work and will come soon.
Clear lies.

What shall i do??????

i took the holiday from my hospital to enjoy the cricket match at home, but the response on the part of the company is pathetic. if they do this with professionals like me, what about the lay man???
and also did not receive the calls afterwards.

PLEASE NEVER EVER TRUST THIS COMPANY for anything. Just a advice to avoid frustration.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

BIJOY DAS

from Noida, Uttar Pradesh

SULEKHA.COM — Non compliance

I posted my requirement clearly on sulekha.com site as "NETLON Screen Mesh for Mosquitoes" for my rooms. But unfortunately Sulekha has misinformed the agents as "Pest Control" and since morning I have been bothered to take phone calls which are unnecessary for both the parties.

I strongly recommend Sulekha .com to take note of this and make sure to refine their info. sent to the agents. Please arrange to take action immediately otherwise as a senior citizen with such annoying and disturbing calls for no reason/result might lead to sought 'consumer court's help'. Thank you

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Dear Sir,

We apologize for the inconvenience caused. We will escalate this issue to concerned team that it should not repeat again.

Thanks.

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Dear Das,

We would like to inform you that we are unable to retrieve any details about your complaints, kindly provide us the details to check and do the needful.

Thanks

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Dear Ashish,

We apologize for the inconvenience caused. We will escalate this issue to concerned team & we will revert to you soon.Requesting you to kindly send us your order id number to do the needful.

Thanks.