[Resolved]  Sony Ericsson — Wifi connectivity problem with MTNL Wifi Modem

Hi,

My name is Sumit, am from Delhi, and have recently taken router wifi from Mtnl broadband, which is successfully working with my PS3 and home computer, but the same is not working with my P990i mobile phone, an error cme "could not locate remote server", while opening the page.

I have 2 wifi connections: one at my office which is unsecured, here the handset is working fine and the other which is mentioned above (MTNL) for my home, this MTNL connection is secured.

The wifi connection is secured and i have used wep mode, and have put key 1, plus 10 digit password, and the connection is successful;, but the internet is not opening(error-could not locate server".

Further to check if my home wifi connection is compatible with mobile phone, I checked the same with other mobile phone(Asus), and the connection was working fine, no error was coming and internet pages were opened successfully.

Please help me with the connection problem with the handset, I have even called SE customer care at 39011111 twice, but am sorry to say that the staff were not able to handle technical queries. This is not the kind of response I expected from Sony.

Regards

Sumit Handa
Manager
CitiFinancial

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Aug 14, 2020
Complaint marked as Resolved 
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Comments

The wi fi system subscribed by me is not working since yesterday. Pl advise the service provider to attend to it. Thanks

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