Sony Ericsson — Service Center not doing their job properly

To,
Sony Ericsson Team,
Dear Sir,
I have purchased a walkman series phone W710i, its IMEI No.[protected], from a authorised dealer (Digital Mobile Collection, Allahabad, Registration ID is UPTT-AD0398967 dt-1-04-06 & invoice no. 1601) purchased on 18-09-07, the handset is creating a problem i.e. it gets automatically turn off after a while, and i went to the service centre, in existing Civil Lines, Allahabad-Uttar Pradesh, INDIA.
They have kept my handset for 3 days from 27-08-07 to 29-08-07 and i m still finding the same problem again. The warranty of my handset is expiring in near future. And it seems to be that they just want to waste the time, so that they get some charge on my set as the warranty will get expired.
So i request you to please take some action so that the comsumer shold not face such problem.
Thanking You,
Yours Faithfully
Arpit Mehrotra
Allahabad, U.P.-INDIA
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir,

I have service centre of EPSON INDIA PVT LTD, SAMTEK UPS, iBALL PRODUCTS
i have a good team of engineers

i want to take your service centre in Allahabad . U.P.

kindly send me the details in my mail

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information