[Resolved]  Sony Ericsson S500i — poor service backup

Sony Ericsson S500i — cracked keypad

As i have learnt that there is a problem in the black model S500i that the keypad cracks down i had faced the same problem with my handset.i had deposited my handset at one of your service centres in Pune and they replaced it under warranty yet they took 40 days to repair it .i recieved my handset on 27th march 2008 and after 2 days o[censored]se the keypad has again cracked.i very frustrated and i want a solution to as what i should do.
you are kindly requested to assist me as soon as possible

Sony Ericsson S500i — Bad Service

I sent my phone for repair to SonyEricsson service centre Accel Frontline Ltd., Nehru Place, New Delhi on 25 April 2008.

As on 05 May 2008, they tell me that they have not recieved the required parts from SonyEricsson.
SonyEricsson is a multinational Company selling a consumer product. The delay is amounting to heavy mental harassment. Their call centre at [protected] is of no help.

I really am not interested in owning the product of a Company with this Quality of Customer Service.

Company's level customer satisfaction - I would say they score 0 on 10.

Never Ever buy a sonyericsson phone

Now, I want to disassociate with a Product of this Company and get some mental peace along with it.

Best Regards

Gaurav Gupta

Sony Ericsson S500i — celebrity harassment

complaint id:ses08bms14644 dt:1/9/08
imei no: [protected]

case no:72545409

it's been more then a month since we have given our s5001 handset to b.m services ludhiana sony erricson's service centre at ludhiana fr repair (phone is under warranty).
we were told there is a slight problem in ringer, and we can collect the handset tomorrow i.e 2/9/08.it's more then a month and some day they say the pcb is faulty, then they say it is not available, then they say the pcb that came is faulty, then they say we'll replace the handset.
we are being harrased unneccassarily.moreover our business is being effected.
almost 10 mails have been sent to sony erricson, unfortunately there has been no positive response.
it's irritating and discouraging.
we'll be glad if anything can be done by you.

chitwan loomba
[protected]

Sony Ericsson S500i — giving problem from the second month

I bought my mobile at an univercell show room in Chennai. From the second month it started giving me problem
1)camera was not working
2)display problem
3)keypad
4)charging place

i bought a sony ericson phone in february 2008 i had the phone 2 months and the number 3 button cracked i sent it to the o2 shop and they sent it away to be repared a month later the other keys started to crack and the space button did not work and this month the speaker stopped working so i took it back to the o2 shop november 2008 and they told me that they have to send it away 3 times before they could replace the phone but whats the point in reparing it when it is going to do exactly the same. they was not much help at all, i was not impressed!!! any chance you can do anything about it?

I have same problem s500i with keypad

Sony Ericsson — Sony Ericsson - poor service

I purchased a sony ericson experia mini mobile just 2 months ago.It had a battery problem.I submitted the set in Accel frontline services limited, cochin, Kerala, under complaint id SE311ACH10442 on 21 march 2011 but till date (31 march 2011) no positive reply from their side. I am a regular customer of sony ericsson, due to poor service i will not buy another sony product. If you are thinking of buying one, DONT....

Sony Ericsson — poor service

Dear sir,

Very poor service,

Please surjection good service center,

my mobile ideal in my house,

by

S.Balaji
chennai