[Resolved]  Sony Ericsson T715 — Repairing problem

Sony Ericsson T715 — Browsing Pop up blocker trouble

I am not able to browse after entering in to website eg.If IRCTC.co.in entered
while doing ticket booking i can view the Plan to travel page but not able to key the train name or to go further its not opening the pop upmenus availble in the contain page and its opening maximum one window in on line.You tube is available but not functioning
Please advise to solve the troubles.
Its Urgent

Sony Ericsson — Pending

Dear Sir,
Myself, Piyush Sharma has purchased one C905 cellphone in the moth of March 2010

Details are underlying-
Model No. - C905 (Black)
Date of Purchase - March 15th, 2010

After some month, i faced one technical problem that it was not getting charged with the charger, while it was getting charged with the data cable.

Now the issue is-

I went to your authorised service centre and deposited my handset (as suggested by technician at service centre) on May 31st, 2010 (Work order No.SE310TGM10614)
It took 10 days to repair and was given back to me on June 9th, 2010 at 6:50pm. (Technician said the problem has been resolved and entire motherboard has been changed)
Now when i switched it on, it was having a new problem and that was some pixel problem(resolution), service centre person call it Flickers and ask me to use the same for the day and if the problem remains as it is, then come to the service centre again.
Next day, i went to the service centre again as the problem was not resolved, and deposited the handset again on June 10th, 2010 at 3:30pm (Work order No.SE310TGM10651)
In between i lodged one complaint to escalate the pendency, Complaint No. is 87633670
After 48 hrs, i called your customer care to know the status, they say the job has been closed. How it is possible, i have not received the handset back and the job has been closed.
I walked to the service center again and called the customer care guy from there itself, Now the service center person was saying that they have generated a new work order in my absence without my signature on the same and so the previous one has been closed.
Is this the way, you people provide service to your customers (Suspicious activity)
I am in regular follow up with your service center, on July 6th, 2010, i called them up for the status, they told me that it has been replaced and i'll be provided a new handset. I went to the service center and they were giving me one white/silver colour model. (Why not Black??) If it was not there, they must have taken my acceptance for the same before ordering.
Again it was having a lamination there on its keypad... A new C905 handset doesn't have lamination on its keypad (Confirmed by Sony Ericsson's dealers) (Suspicious activity)
Now, while writing this boring and lengthy mail, it has been more that 40 days since i have deposited my handset to your authorised service centre and I have been fed up with your services and want my Black C905 back to me in OK condition.

Attaching all the necessary docs for your info.

Kindly look into the issue on priority basis.

Looking forward for a prompt redressal.


--
Thanks & Regards

PIYUSH SHARMA
[protected]

Sony Ericsson / T715 Phone — Delay in Warranty repairs

I purchased Sony Ericsson Mobile Hand set model T715 on 12.03.10 from Hotspot shop in Mayur Vihar Phase I local shopping complex for Rs 9450/- Bill No 113/47/2333. There is a warranty card valid for 1 year.
The mobile developed a problem of display in last week of June. It was deposited with Vishnavi Services Mayur Vihar, certified service center of sony ericssson. I lodged the complaint. The relevant details are Complaint No 87798029, work order no SE310VSS00562. I have not received the phone back till now even after regular follow up at the given phone contacts [protected],[protected], and at vaishnavi where we deposited the mobile. The reply on phone which we get is that the motherboard is defective and spare part is not available. I am being asked to cooperate with them. I have requested that either I be given money back or be given the new hand set or the mobile be repaired and given back. But the answer is that this is not company policy. I am asked to not worry as I will be given info as soon as the phone is ready. There is no commitment of date as an outer or inner limit.
It is more than 5 weeks and no promise or delivery of mobile.
I am very much harassed now and look for refund as the company has proved that the product is not good and service is not available. They are not even keeping adequate spares when the product is being sold in the market.
The easiest option could have been replacement of new phone

its the same problem with my phone... its been more than a month now.. i ve given it to authorised dealer too, its literally harassment. & the service center people are so rude they just hang up after sayin call back after a week.
its Kaizer Telecom - Sony Ericsson
Address: BSEL Tech park, A-Wing,
1st Floor, Office #108,
Opp. Vashi Rly ST. Phone: 67124547, 67124546, [protected]

my work order no. is 113382, it would be if great help if some one reverts..

Sony Ericsson T715 — There very much Delay in repairing T715 Cell

hi,

I have purchased T715 Sony Ericsson on 12/12/2009. Its in warrenty, now the problem is system connector loose and white Display . I have given this cell to Service CEnter at Eternity Mall, thane on 21/Jlu/2010 , work order is SE10CS115504 it has been more than one month now And I have not got my cell it now .
As per the sony ericsson person the cell was sent back on 11th Aug to chennai . The company is so irresponsible that they have inefficient worker who can't even get the cell repaired in one time , Is there No testing done before they send the cell to customer.How much time do you require to repair the cell .
This Is my first and LAST Sony Ericsson cell and i would NEVER purchase any of your product again . Kindly get my cell repaired ASAP.
Awaiting for your quick response.

never buy sony ericsson... its been more than 4 months now. i lost hopes... NEVER EVER BUY SONY ERICSSON PHONES...

Sony Ericsson — PENDING HANDSET

i am sanjay choudhary and i have submit my sony ericsson mobile<u100i>yari in sony ericsson service centre anjul impex ghaziabad on the date 01.09.2010. today 25.09.2010 i call the service centre and ask sir what the status of my phone then the service executive told me sir your phone is pending for the part then i ask the service executive sir how much time to complete my phone queryies then he told to me i don,t no.so plz tell me what can i do in this stage?

Sony Ericsson model T715 — bad service

Dear sir,

I have purchased a sony ericsson mobile model number sonyT715 bearing IMEI number[protected] on[protected] from HASH10 showroom at Erode In Tamilnadu. During the usage i find the problem . During attending a income call the display goesoff and again appear after switchingoff and restart again . I have explained the problem to persons at the service centre at Erode and they fail to respond and even make an attempt what i am saying. I am very much shocked disappointed with the behaviour of your service personnel ans the quality of your product service facility after the sale. So kept the handset idle and purchsed aSumsung mobile for the usuage. While visiting tour customer care service complaints website, I found more unhappy customers regarding your aftersale service by your authorised service centres. It is not good for a company like SonyEricsson which will spoil the reputation in duecourse.

So i request you to look in to this problem and instruct your personnel at the service centre at Erode to give respect to the customers and rectify the grivences. I expect your replyto me in this regard as soon as possible.


suresh.S

Sony Ericsson T715 — Under warrant repair pending from more than a month

I have given a handset T715 for repair which is under warranty on 30/10/2010 for display and charger related issues. I got a call after 15 days from Sony nehru palace service from meenakshi that handset is repaired and can be picked up. After reaching there handset was in same condition and no repair has been done. When contacted Sony a ticket has been opened and nothing has been done from their end also . After spending hours on hold kept by ms Heena Ahuja all i hear is your handset is pending for repair. Called the support number 5 times and every time her senors are unavailable. Ticket ID 88828715.

God know where should i go to get my under warranty handset repaired.

STAY AWAY FROM SONY PHONES.

Dear Sir,

Myself, Abir Banerjee from Kolkata, has get a problem in Sliding Keypad & camera in my W 760i (IMEI:[protected] on 10-Nov -2010,
So, I went to your authorized service centre (BABLI MEDIA CENTRE- 242/A, Vivekananda road Kolkata – 700 006, , Contact no:- [protected]/[protected]) and deposited my handset (as suggested by technician at service centre) on Nov 10-2010. It took 1 Month to repair and was given back to me on 15-Dec-2010 at 6:50pm. (Technician said the problem has been resolved and Spear Parts has changed & there has no problem). And there have just a 15 days warranty. As my handset’s warranty was over so I’ve charged with Rupees 2200.00. I’ve paid this amount on 15-Dec-2010.
After that day I faced a new problem in my Display & Camera problem also continuing. So Next day, I went to the service centre again as the problem was not resolved, and deposited the handset again on 16-Dec- 2010 at 3:30pm (JOB ORDER No.:- 550).
In 7th-Jan-2011 I went to the service center again to return back my mobile but they said that my mobile has sent t6o Delhi for changing PCV, and give me a time for 10 days more as a requesting mode.
I want to know that IS THIS THE WAY OF YOUR SERVICE. Are you provide just a 15 days warranty?
As I loved to use Sony Ericsson’s mobile still now I’m waiting for your response, but there has no response……..
Now, while writing this boring and lengthy mail, it has been more that 40 days since i have deposited my handset to your authorized service centre and I have been fed up with your services and want my Sony Ericsson W 760i back in full OK condition. Please reply me as soon as possible……
--
Thanks & Regards
Abir Banerjee.
[protected].
abir.[protected]@gmail.com

Sony Ericsson T715 — Manufacturing Defect

I buyed a Phone in June 2010 and within one month there was some problem in the display of the phone. I gave the phone to the service center and i got the phone back after 1 and a half month after a lots of follow up.

And form 2-3 months after i received the phoe from Service center there was again the same problem with the phone and i had to give the phone the phone to the service center.
This time the people from service center are themselves telling that this problems are common in slider pices.if this is the case why is phone manufactured and sold to us.

And this people are not even giving a time that this time when i would get my phone back.Also i have complanint twicw or thrice to the Customer Care where hardly anyone picks up the calls, but no proper revert from their end too..I want my phone to be replaced asap.

i have submit my sony ericsson mobile in sony ericsson service centre hazratganj lucknow on the date march i call the service centre and ask the status of my phone the service executive response your
request has been forwarded to the concernd department and call us after 48hrs, after two month customer executives has changed the sentence and start saying the part is not available.

I am fed up with the sony services.

Sony Ericsson T715 — bad service

i have a problem with my Sony ericsson T715charging connector... i had been to sony ericsson service centre many times..Also today i went.they took 1.5 hrs to receive my handset.they told me to come by 4 O' clock. i went a little early at 3.20. one lady was there, she told , you have to wait because lunch time is going on.but its is written there the lunch time is 2 to 2.45.At 4 they returned my phone and told it is done.but they didnt repair my phone.they only updated my software, when i asked about this they told you have to wait 15 days for the connector and also we are not providing connectors.

sony ericsson/ mobile phone T715 — Not repairing my set which is under warranty

i have sony ercisson phone model is T-715 which is purched from SPICE COMMUNICATION outlet 1:
shop no.112-113,main market, sec.14 gurgaon dated 22/01/2011 now i facing some problem related to charging jack.I was see it on service center but they said to me that you damaged the jack and it will repair only out of warrenty

About service

Hi Sir/Mam If i call to service center then it will too hard to contact them because the number which service person provide me always in not reachable. i do not know about the status of my mobile.

Damaged TV delivered

I have received a damaged TV, I have applied for replacement about 2 weeks back and until now no response. Please help me replace the TV.

not replaced

Hi, one moning my phone was not charging while connected to charger, I have choose sony service centre and after their phone damage test they said that they will replace the mobile and after 2 weeks they given me the, same

submitted laptop in service centre

i had submitted my sony vaio within warrenty in sony service centre in mooradabad up with job sheet no.J41958842 on 30-8-14 but still my laptop not recieved and no response getting from them