[Resolved]  Sony Ericsson W580i — replacement of hand set

Dear Sir/madam,
I bought a W580i in Jan 08 but after 1 month its speaker stopped workink. I submitted it to the company's service centre at Vibrae tech Patel Nagar New delhi on 27/02/08.
They said that problem will be resolved in 1 week, but after 1 week i called them and got reply that the set can't be repaired will be replaced with new one. But at that time replacement was not done and the reply was there is no any stock.

Since then i called several times to vibrae tech, companies okhla service centre but got no any satisfactory answer. Some said set will be perlaced some one say it will be repaired.

Further i cALLED TO THEIR call centre twice but got no any reply.

Then i managed to get no of companies regional sales head Mr. Rajesh ([protected]). I made a call to him thrice always he made a commitment thet after 2 days set will be replaced but till now problem is not resolved.

Please help me out.