Sony Ericsson W910i — handset not repaired & received

Sony Ericsson W910i — handset not repaired & received

S sunil kumar from New Delhi, Delhi

Respected Sir, It is for your information that i had submitted my sony ericsson handset model no. w910i for reparing in sony ericsson service center New Delhi Balaji Tele Services, 84 Avtar Enclave, Paschim Vihar, New Delhi-63. i had submitted it on 15 july 2009 but still today i haven't received it back from service center. I have complaint so many times in the service center and customer care of sony ericsson but not once a satisfactory answer received. They said they send my mobile in repair factory for repairing. It has completed more than 45 days but still i have not received my mobile yet. So please take any necessary action that i get my reaired mobile back urgently. Details regarding my complaint:-- Workorder no. SE309BTS10740 Created on 15 july 2009 Consumer Name sunil kumar Model Name w910i IMEI/ Serial no. [protected] Mobile no. [protected] service center add. New Delhi Balaji Tele Services, 84 Avtar Enclave, Paschim Vihar, New Delhi-63. Looking for a fast & positive response from your side. From:- sunil kumar B-48, Ambika Enclave, Nihal Vihar, Nangloi, Delhi-110041 mob. [protected] email id: [protected]@rediffmail.com Was this information helpful? No (0) Yes (0)

2 Comments	Share
Submit Close

Related Sony India reviews

View all 8014 Sony India Reviews

Comments

brijendra singh

sony ericsson w910i — haven't got the product repaired and more than a month has gone

my phone sony ericsson w910i was purchased on 15-oct-2008 from sony ericsson experience store donaplanet guwahati mail:[protected]@gmail.com .i got one year warranty with the handset.But it had got some technical problem so i gave it to sony ericsson service center for repair on 10-sept-2009.My phone's imei no. Is:[protected] my phone no. Is [protected] why i havnt got my phone till yet? I m facing lots of problem so please take some action against this. Service center phone no.[protected] service center mail:[protected]@rediffmail.Com my job card no.1485

pradeep saini

from Noida, Uttar Pradesh

I had submitted my handsfree of w595 on 9-oct-2009 at avtar enclave but till the date of[protected] i didn't recieved it. when i got to ask for it on 25-oct-2009 they informed me we are not handling the complaints of warranty costumers and they informed me that my handsfree will be given by courier but i think that they are making fool of me no body is picking my phone there bcz they r not informing me at all. I am totally frustrated by this service. I am just waiting for few more days beware friends(avtar enclave branch) unless you will have to pay some thing more than handsfree.

bcz i am also a service supervisor(costumer support) for 3 years and i know that how to handle these cases

Plz. take a look on that matter before...

Thanks

Pradeep Saini
[protected]
H.no-342 Saini Mohalla Nangloi Delhi-110041
w.o no-SE309BTS12401