[Resolved] Sony Ericsson / Xperia X10 Mini — New mobile fault | |||
I bought a Sony Xperia x10 mini from univercell, T nagar branch. Only in the invoice i found that they are not bothered about after sales. So i had to pay for the mobile and get the new one. Within a month of its purchase, the screen went blank, though it was fully charged. The touch screen vibrated but no display, SIM not recognised. So i called up Univercell to find that they wont deal with this and so referred to a Sony Ericsson centre at T nagar. They booked a work order and had the phone with them and returned it after 3 days. They said it would not be replaced with a new one and that they have replaced the Board instead as it had problem..now again the problem has occurred and i have to go back to them again. Reallly the advt. for univercell are full of bluff...they attract the customers and once they sell it they literally kick them out.... so my experience says that its better to get a mobile from a local dealer near ur residence..atleast he would answer politely for want of local business..i went from Neyveli to Chennai to buy this dummy stuff..The beauty in all this is i have even taken an insurance policy for this stuff. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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Sony Ericsson / Xperia X10 Mini — VERY VERY POOR SERVICE AND DELAY IN PROVIDING SERVICE
I HAD PURCHASED SONY ERICSSON X10 MINI PRO FROM "MOBILE STORE" PERAMBUR, CHENNAI ON 14-04-11. A PROBLEM WITH TOUCH SCREEN OCCURED ON 05-11-11. SO GAVE IT FOR SERVICE AT AN AUTHORIZED SERVICE CENTRE NAMED"UNITED MOBILE SERVICE" WHICH IS PAPER MILLS ROAD PERAMBUR CHENNAI. BUT AS ON DATE[protected] THERE IS NO PROPER RESPONSE FROM THEM AND ALL THEY SAY IS THAT THEY ARE WAITING FOR SPARES. THEY ARE PROVIDING A VERY POOR SERVICE. SO IF ANY BODY CHANCES TO VIEW THIS MESSAGE KINDLY AVOID GIVING YOUR PHONES FOR SERVICE THERE AND I REQUEST THE INDIAN CONSUMER COURT TO TAKE NECESSARY ACTION AGAINST THE SERVICE CENTER.