[Resolved]  Sony Home Theatre System — poor service

Home Theatre — Very Very Bad Service & Incompetent Service Person

Dear Sir,
I had purchased this SONY Home theatre (Model No DAV-DZ120K)of mine couple of years back, And it worked fine for intial one year. After that I am repairing it once in every three months, there is one problem or other, . I dont know whether the service center (Plasma Vision -Goregoan, Mumbai, India ) is not able to repair it properly & fleecing me the service charges bill of minimum Rs 1250 every time, or the quality of the product is bad, Also the service persons employed by the service center dont look competent enough to handle the repairs of reputed Sony product.
Kindly look into this matter on an urgent basis before I & like me many more feel they have made a mistake by purchasing a SONY product.
Expecting a immediate response from you.

Madhukar Nayak

Home Theatre — consignment not received yet

Sir,

We have not received a consignment of philips home theatre(gift) by overnite courier Doc. No.(w.No.[protected]/03/09)).PLs follow-up and revert back immediately ASAP.Thank you.


Regards,

K.Chella muthu([protected])
Tirupattur, Tamil nadu

Home Theatre — Poor Service

I am residing in chennai. My friend has send me a courier from delhi on 23-3-09, the courier is supposed to reach here in three days. Tried tracking the consignment over the net, but could not get any information. Tried tracking with the chennai office and the local office, but even they were not helping me out in this. I have registered complaint in the company website, but did not get any reply yet. Today is the fourth of april and i have not yet recieved the consignment yet. The website is showing that the consignment has rached chennai on 28th and the consignmnet is not yet delivered.

Home Theatre — not yet reveived

i have to get one parcel of home theatre from HP computers
they have dispatched[protected] it to hyderabad branch on may 24,
they have send it to vijayada branch but yet the product way not delivered to me.

Dear Sir,

We would like to check upon your concerns. Please share your complaint no. with us. Else, share your contact no. with us. We will need these details to get in touch with you.

Further, we suggest you get in touch with our service team at our direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com Our service team shall help you further with this issue.

Regards,
Sony India Team