Sony Television 22 Inch — duping and malicious act

Address:

Dharwad, Karnataka

Address: Rajakamal Deepak
Block No.164 SSE/PWAY/CLR SW.RAILWAY.
PO. CASTLEROCK -581121
TQ:JOIDA DIST: KARWAR

I purchased colour television 22" sony LCD Model No.KLV -22 T550AIN5 SL.No: 6166281 on date 05.02.2010.R.No.3388. from sony dealer M/s V.A.KALBURGI SQUARE Deshpandenagar Hubli -580029
The amount paid is Rs.15700/-(incl of VAT 12.5%).

The above Sony TV was given for repairs on 22.11.2011 for the reason "power not getting on" to the authorised sony service centre at Hubli M/s Sai service sony authorised service centre 214/215 IT PARK P.B.ROAD opp.glass house City HUBLI -580029.

The authorised service centre told on 25.11.2011 that the screen is faulty.When met him the service centre told me to take a replacement paying Rs.8300/-.and Rs.1000/- for 2 year extended waranty.

The "ASC" has given me a manual bill for Rs.8300/- and denied for original bill and say that for replacement of the product no bill is given.
The replacement of TV is done on date 3.2.2012.
The replaced model is KLV-22BX320IN5 SL.No.7120764.

The model is different from the one which is purchased on date 5.2.2010.

The Invoice No.46194921 in the extended waranty card is not given to me.

The service centre has collected extra money from me and also denied me the proper bill.


I want the Television of the one which I had owned earlier,and also the bill for Rs.8300/- for replacement.

In total I have spent Rs.15700 + 8300 for the TV.


Please solve my grievances clarify the doubts.


Thanking You.


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