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[Resolved]  Sony — Pathetic performance of SONY VAIO laptop bought only 2 month ago

I bought a sony vaio laptop ( serial no -VPCEA25FG/B ) one and a half month ago. Since then the laptop has never run satisfactorily .
.When I went to sony service centre they changed my motherboard and I got my laptop back after 10 days.Again within a week now my system is not booting .

Now the Service center people are saying the motherboard is faulty .What's more left in a laptop?

Still Sony people are telling that they wont change it .They keep on giving me the email address and customer care no which are of no use other than giving the auto generated reply.

A person paying Rs 50000 to buy a sony product is simply a joke for sony.
DELL & HP both provide laptops which are of the same configuration and give a much better performance. Why to go for a SONY product spending 5000 more.

The brand name is long gone and all they are now doing is to ruin it.

If you have got ample money left why not to go for a SONY ,sorry deaf SONY

Dikins Kumar
[protected]
dikins.[protected]@gmail.com
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

vaio laptop — bad performance

I bought a laptop about 1 year ago. I had to go service center winthin 2 month after buying this. They solved my laptop's problem.. After this i have to go service center 3 times. now, again i face an another problem. I think sony give me a corrupted laptop. My warranty period is still on. I want they replace my laoptop. Please help me.
I purchased a Sony Vaio laptop from Croma in Mumbai in June 2013. Worst laptop I have ever seen in my life. It's laggy and just not what a laptop should do in 2013. Within weeks of buying it it was hanging. Never ever ever ever will I ever buy a Sony again. If you want the serial number I have it. Come and see if for yourself.

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    Sony India
    Customer Care Service
    Customer satisfaction rating
    36%
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