[Resolved]  Sony VAIO VGN - Cs25gn / B — Worst Quality: BEWARE of SONY VAIO.

Hello,

I brought SONY VAIO laptop VGN-CS25GN/B from ezone, bangalore in May '2009. Initially every thing was smooth... after 5 months issues started: first with the LCD. A thin blue/ green/ pink [I don't exactly remember the color] horizontal line started appearing at the bottom of the screen..

took it to service station, they replaced the LCD and gave it back after 10 days...

after 2-3 weeks.. then suddenly the laptop dies[not switching on]...

again had to take it to service...got the MTX[Motherboard] replaced... in another 5-10 days....

and then could find an announcement for warranty extension for some other defect[fan noise..] from sony for the same product....
http://www.sony.co.in/support/product/vgn-cs25gn

Issue is not with the support provided, its with the value for money/ quality... how can LCD & Motherboard fail in less that 6 months.... we can understand if the fan makes sound :)

they were not willing to replace the product. i think its coz, even they may not be confident on their product... that same issues may come in new laptops also..

This crap had cost 55K INR...

I would suggest you all not to go by the brand name... from my exp. this product its just a crap... HP, Lenovo or any other laptop... say Toshiba would be a better option for this amount of money...

I'm using the sony erricson mobile for past 3 years [w850] without any issues... and I'm not against sony products in any way...

but I have to say VGN-CS25GN/B is nothing but crap.. the worst product/ support i have ever received..

I have all the service documents, which can be reproduced anywhere for confirmation whatsoever.

I don't get any responses from online support too... which is making me write this... and i will post the same across all available sites so that people are aware of these low quality products from this big brand.

BEWARE... all.. YOU too can always expect very bad experience with "SONY VAIO"...

Cheers.. gud luck.