[Resolved]  Standard Chartered DSA — Documents misuse

Address:

Delhi

Dear Sir/Madam,

This mail is in regard to complain about your standard charted credit card department. I have been receiving calls from one of your D. S. A’s located at West Delhi. The person (Rohan) from standard chartered has collected almost all photocopies of my signed documents (voter id card, pan card, HDFC credit card impression and last month statement, driving license copy and my last three months salary slip). I am afraid that my documents are going to get misused. Because its more than two months no update through mail or message on my mobile number.

Rohan is calling me from landline number [protected], if I am calling him back on this number as he hears my voice he disconnects my call. Again after 15 days today I received a call from [protected] person name Jyoti Kaur saying that she is calling me from verification department for verifying my current office address and when I tried to verify her that is she really from standard chartered or not? When I asked for her official email if than she provided me her personal email id as [protected]@gmail.com and when I asked can't you provide me your official email id she replied that its not allowed to provide official id and she trust's me so providing me her personal email id. When I enquired more the she informed me that she is calling of from Rajouri Garden branch and her boss name is Mr Pankaj, and they have many branches of Standard Chartered in Connought Place, Janak Puri, Shaadi pur & Rajouri Garden.


After all this when I enquired by calling in customer care of your credit card department of Standard Chartered bank they informed me that they never have received any document of mine on my name or my contact no, then they informed me that I can complain here by writing you an email.

I want a quick reply on this because after your verification or reply I can complain this to police. Because I am suspicious that someone is harassing me or trying to misuse my documents