[Resolved] State Bank of India — Online Recharge using SBI portal | |||
Respected Sir, I tried to recharge via "online recharge service" (site: www.tatadocomo.com/prepaid.aspx) my "TATA DOCOMO" cellphone ([protected]) <prepaid> with Rs.120 twice with the use of my "STATE BANK OF INDIA"account (a/c no. [protected]) using the debit card SBI portal service. The amount was deducted from my account even when the recharge was unsuccessful. I have contected to the customer care of TATA DOCOMO and SBI both but Both of them refused to help me in this matter. So please take certain steps towards returning of my amount Rs. 120+120= 240/- My informaions are: Name: NIRAJ THAKRE Age: 19 year Occupation: Student of B.Tech. 2nd year (Chemical Engineering) in "Maulana Azad National Institute of Technology (MANIT) Bhopal" Contact no.- [protected] Address: LIG-148 Deendayal Puram Colony BALAGHAT-481001 (MP) SBI account no.- [protected] ATM card no.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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My E-mail ID is <[protected]@rediffmail.com>
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S B I New Recruited Chairman Has started facility for customer complain On the Name of Happy Room Where Any Customer can Complain only By S M S Service Where you have to Write Only UNHAPPY IN MESSAGE BOX Where your Complain is Lodge Automatically by Computer & You can get alsoIndex No for your Complain The No is [protected] But Responsible Officer The Happy Room are NOT HAPPY with This Facility So they can not RESOLVE Any Customer Complain. I have all ready Lodge Complain by this system as Index No 29556 Dt.8Th April but Since No ANY RE SOLUTION'S Which show's Actual Position of this Public Related Service.
Warm Regards
Suresh Dhokai
Warm Regards
Suresh Dhokai
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