[Resolved]  State Bank of India — Transaction Failure

Address:Khordha, Odisha

Dear Sir
Myself Mozahir Alam. Having a saving A/c in SBI, Nalco Corporate Office Branch, Bhubaneswar.
My A/c No. is My A/c number is[protected]
On 26th June I made online payment for TATASKY recharge 3 times, Rs. 5000/- each. 1st and 3rd time transaction of Rs. 5000/- each using internet banking completed successfully but the 2nd time transactionof Rs. 5000 was not completed successfully using ATM Debit Card but the amount deducted from my account but not paid to TATASKY A/c. I met the concerned person of that bank immediately but he assured that within 2 to 3 days the amount will automatically be credited. After waiting 4-5 days I made e-complain. But nothing has happened. Then I lodged a complain in customer care cell and suggested by them to register a written complain. Today I have registered the same but not satisfied from their response.
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Aug 13, 2020
Complaint marked as Resolved 
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DEAR SIR,
i am manish ranjan mohanty having acount number [protected] .I am trying to book a ticket on IRTC.CO.IN
site on 3/08/2010 but there was an error and the transaction was failed but the money was transpered from my account but i haven't any ticket conformation or PNR number.
after inquiring on that site i only got the transaction id-[protected]
can you help me sir .i will be greatfull to you
my email account is-manish.[protected]@gmail.com
phone number is[protected]
I D.SUDHEER KUMAR having savings account number [protected] in

BAPATLA ENGINEERING COLLEGE(branch code: 10357), on[protected] i had transfer

an amount of RS 39,500 by INTERNET BANKING to AKBAR TRAVELS PVT LTD having

account number [protected](SBI, LABBIPET code: 3055).


problem occurred is money is debited from my account but not credited to transferred account.
i had waited for a week, till now it is not transferred to [protected].

so please transfer my money to respected [protected] (AKBAR TRAVELS PVT LTD) account.

The transaction reference number is IT25655314
I D.SUDHEER KUMAR having savings account number [protected] in BAPATLA ENGINEERING COLLEGE(branch code: 10357),
on[protected] i had transfer on amount of RS 39, 500 by INTERNET BANKING to AKBAR TRAVELS PVT LTD having account number [protected](SBI, LABBIPET code: 3055).


problem occurred is money is debited from my account but not credited to transferred account.

i had waited for a week, till now it is not transferred to [protected].

so please transfer my money to respected [protected] (AKBAR TRAVELS PVT LTD) account.

The transaction reference number is IT25655314
10/10/2011 Cash widral From karur vysya bank{delhi Lawrence road branch} delhi Rs - 200/-
But this Transaction not complit but Diduction from my s/b account .
please kindly assur my complaint and do needful

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