[Resolved]  State Bank of India — Renewal of Royal Sundaram Health insurance without my knowledge and now continuous harassment for payment

Hi,

During March 2007, I received a call from SBI (Delhi-Gurgoan number) about the Royal Sundaram health insurance policy. I accepted the offer and the health policy for myself and my parents were credited to the SBI Credit card for which the payments were 6 EMIs. I just received a single page letter from Royal Sundaram about the policy number and no health policy card which can be shown in case of hospitalisation. I was not saisfied about the service. But I paid all the 6EMIs and continued to use the SBI credit card. During March 2008, I recieved the monthly bill statement from SBI in which they charged the renewal fee for the policy. I wrote to them 17th March 2008, that I do not want to renew the policy so revert back the charges. After a week or so a lady from SBI called up and said that I must pay the amount since they have already renewed the policy with Royal Sundaram and that I should have informed them earlier. This is the nexus between SBI and Royal Sundaram. Who in the outside world takes Royal Sundaram health policy so they have tied up and then tie the SBI customer.
SBI or the Royal Sundaram should have contacted me in Feb or March and asked for renewal but neither did so.
I asked the lady to reverse the transaction but she refused. So I told her to hotlist my card. I shredded the card and the bank itseld acknowledges that the card is inactive.
Now for last 2 months I am getting calls from SBI to pay the bill, now they have added penalty and interest charges all these months. I have constantly refused and told them the whole episode.
Today, ie. Sunday, 28th December 2008, at 4.00pm I recieved a call from SBI[protected] and the person Mr. Shinde warned me of dire consequence saying "if i don't pay for the bill, in future I may be in trouble" I particularly asked him if he is calling from SBI or DSA or any recovery acengy, but he adamantly said "SBI Credit Division" and disconnected the call.
I am going to complaint to the Obdusman at RBI and SBI and want to see waht action is taken against these companies.
In future, I may apply to any loan with any bank I may be rejected the loan since SBI will send my name to the CIBIL.
I particularly see more number of complaints against SBI both on this website and also on RBI.