State Bank of India — Pardon Me - I tried to open an account with SBI

Hi All

I went today to SBI North Paravur Branch to open a New Savings Account along with a new Demat Account. I currently BANK with HDFC and ICICI banks and wanted to try out SBIs new Demat Account...This is what happened when I went and enquired about opening a new Account..
Me : I want to open a new...
Woman at Customer Relations Desk : (Points to the side and says) There...(And turns her face away).
I goes to where she pointed and struggles to find out the Account opening Form...
it was a blue booklet with lots of pages..I was confused whether I have to fill in all the pages and wanted to know what all types of accounts are available etc So I goes back to the Woman at the Desk..
Me : Escuse me..(No one listens) After trying once again I thought well I shall give a try..
then I thought how can I apply for the account and DEMAT account without knowing about the different Fees etc...I had also written a check to pay the initial deposit and wanted to ask whether I should pay in cash, Should I go and take photocopies of my ID documents etc..
So I goes back to the lady and ask whether she will help me fill the form.
Woman at Customer Relations Desk : (Lady at the desk lifts her face and looks at me with an irritated face) NO - You have to do everything yourself.
Me : OH..(I goes back to where I picked the form and places it back there and heads out of the bank).
The lady continues talking to the assistant manger at the next seat...

While heading back I looks back into the BANK I see a Husband and wife talking to another executive.
(I tells to myself "long live public sector" and heads back to HDFC bank)
This is what happened inside HDFC
An executive : Hai Namith. What made you come here.
Me : I want to open a DEMAT Account.
Executive : (gets up and brings back an account opening form and explains me all the details). He fills up the form and asks for my PAN card and takes a copy from within the BANK itself. Instructs me where all to sign. Then tells me about a new Money Back Investment scheme which started lately. I thinks about the difference between the two places gives the cheque I wrote to open the account at SBI as the HALF yearly payment for the investment..
Executive : I need a few more minutes to fill up the form. If you are busy you can go. I shall come to your home with the forms. Hands the cheque back to me

I go home happily yet frustrated thinking about the largest BANK in INDIA..

If this is the condition when there are only 2 customers at the BANK premises what will happen when there are a handful!!!

LONG LIVE PUBLIC SECTOR!!!