[Resolved]  State Bank of India — Money debited from account but the money was not fetched from the ATM

Hi,
I had withdrawn money using my SBI bank debit card in an ICICI ATM located in Kannur,branch, Kerala. The money was successfully debited from my account but the same did not come out of the ATM. When I consulted my SBI bank branch, they asked me to submit a form which I did.it is been more than 20 days no respense from SBI customer even after sending many remainders, as I am in abroad and i coluld only send emails to check the status . it is really sad to see big banks like SBI doing thi to their customer
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
I had withdrawn money using my IDBI bank debit card in an SBI ATM located in Vadgaon branch, Pune-411041. The money was successfully debited from my account but the same did not come out of the ATM. When I consulted my IDBI bank branch, they asked me to submit a form which I did. When enquired about the same lated, I was told that they have lodged the copmplaint but the SBI personnel will take 45 working days for getting this issue resolved. The situation has become quite problematic with me. Because for some, they have reversed the amount, but not in my case.
Respected sir,
I HAVE TO SAY THAT, I CHANDAN KUMAR, SAV A/C NO.[protected], BRANCH-B.U.JHANSI (3808), ATM CARD NO.[protected], I WITHDRAWAL 500/- FROM THE OTHER BANK ATM, ORIENTAL BANK OF COMMERCE BUT CASH DID NOT WITHDRAWAL DUE TO SERVER PROBLEM AND MY A/C SHOWS THE TRANSACTION.
SO, KINDLY TAKE ACTION AND PLZZ RETURN MY VALUE AS SOON AS POSSIBLE.

DETAILS OF ORIENTAL BANK OF COMMERCE,
DATE-27/04/2009 TIME-13;50 ATM ID-NA124001 SHIVAJI NAGAR JHANSI

THANKING YOU

YOUR FAITHFULLY
CHANDAN KUMAR

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