[Resolved] State Bank of India — BAD customer service | |
Respected Sir, I, Sri Arindam Dasgupta, Account holder in State Bank Of INDIA, Branch - Bansberia Branch Code - 5919, visited the above mentioned bank for a bank DRAFT, which would be used my me for my college fees.Unfortunately i faced the following situations: - 1. Bank transaction starting late, since officials arriving late or some unknown reasons. 2. No body cares about customer problems. 3. i had a cash amount of 14,500/- with me and a cheque of amount 10,000/-.to buy a DRAFT of 24,500/-. 4. officer sitting in MISC. counter sent me to cash counter as because she said it is not possible for her to take cash and the cheque simultaneously for issuang a single draft. 5. cash official said there is a problem in computer so it is not possible for him to issue the draft.he suggested me that deposit the 14500 in my account and then give the check by making some corrections. in the MISC. counter. 6. so i did so but the officer in MISC. counter and an officer started to misbehave with me they said that i am a fool and i must known how the work goes in the bank.I asked them not to shout at me but they crossed their limit. 6. the bank manager never bothered to come and look what my problem was and other officers was laughing at me. Sir i am a student its not possible for me to know every thing.i also make mistakes in my daily life but the bank officialls have crossed their limit. please come as a customer and investigate what exactly is the situation during the rush hour in this bank. also there are unavailability of forms in bank, specialy withdrawl,deposit and drafts. for your convinience i am giving you my mobile number - [protected]. [day of visit=18/12/07 time = 10 a.m.] yours Arindam Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
I was having a credit card of SBI and I used to pay the dues in time. On two occasions my cheque was sent for collection by the bank 15 days late and I refused to pay the late charges as the delay in realising the cheque was due to the negligence of the bank staff. I refused to pay the late charges and wrote to the bank may times to the bank write off the late charges as it has occured due the negligence of the bank staff. After two years or so, they agreed to write off the charges, but not the interest charges on the late charges. Frustrated I cancelled the card and now I am getting calls from the bank. If the calls are continuing, I will be constrained to seek legal remedy for harassment. I have paid all the bills, excepting the late charges which I am not bound to pay as the delay is due to the mistake of the bank.
I am an advocate, R/o 108/1, D, Jarib Chauki, Kanpur (U.P.),
anfortunately i want to open a saving account in your Kalpi Road Kanpur(U.P.) branch, which is situated at Jarib Chauki, in this regard I sent my office boy to take form but he treated very badly by one of the clerck, he call me and i told him to go to the manager and talk to me in reply Mr. respected Manager told me on phone what shoudl he do if they are not giving form go and come on next week. I intentiomn is only that this is only first india's largest bank, with very good and larg no.s of services but all the employees are very rude.
Thanks n regards.
anfortunately i want to open a saving account in your Kalpi Road Kanpur(U.P.) branch, which is situated at Jarib Chauki, in this regard I sent my office boy to take form but he treated very badly by one of the clerck, he call me and i told him to go to the manager and talk to me in reply Mr. respected Manager told me on phone what shoudl he do if they are not giving form go and come on next week. I intentiomn is only that this is only first india's largest bank, with very good and larg no.s of services but all the employees are very rude.
Thanks n regards.
MY NAME IS G.J.VIJAYAN.I AM A FINAL YEAR ENGINEERING STUDENT. I STARTED MY SAVINGS ACCOUNT ON[protected] IN SIVAKASI TOWN BRANCH.
MY ACCOUNT NO.IS [protected].WITHIN 10 DAYS FROM THE STARTING DATE OF MY ACCOUNT WITHOUT INFORMING ME STATE BANK HAD TAKEN Rs.200 FROM MY ACCOUNT.
I AM HAVING ACCOUNT WITHOUT CHEQUE BOOK FACILITY SO MY ACCOUNT MINIMUM BALANCE IS Rs500. AT THE TIME OF TAKEN MONEY BY THE BANK I AM HAVING A BALANCE OF Rs700.
WHEN I CONTACTED THE BANK THEY ARE NOT RESPONDING PROPERLY.I REALLY ASHAMED OF STARTING ACCOUNT IN THIS BANK.
I NEED MY Rs200 BACK TO MY ACCOUNT.SO PLEASE
TAKE NECESSARY STEPS AND GIVE ME A SOLUTION.
MY ACCOUNT NO.IS [protected].WITHIN 10 DAYS FROM THE STARTING DATE OF MY ACCOUNT WITHOUT INFORMING ME STATE BANK HAD TAKEN Rs.200 FROM MY ACCOUNT.
I AM HAVING ACCOUNT WITHOUT CHEQUE BOOK FACILITY SO MY ACCOUNT MINIMUM BALANCE IS Rs500. AT THE TIME OF TAKEN MONEY BY THE BANK I AM HAVING A BALANCE OF Rs700.
WHEN I CONTACTED THE BANK THEY ARE NOT RESPONDING PROPERLY.I REALLY ASHAMED OF STARTING ACCOUNT IN THIS BANK.
I NEED MY Rs200 BACK TO MY ACCOUNT.SO PLEASE
TAKE NECESSARY STEPS AND GIVE ME A SOLUTION.
state bank — bad service
just a question to SBI, why customer care or office staff seating in office? to help the peoples right? on any query. but these people cant even litsen what the problem is, forget about sorting the problem. we just request sbi instead of spending too much amount on big star to get their brand ambassador please spend on employees to teach them how to talk to customers, what is customer relationship? their brand automatically will come in demand. no need to make big tv ads to get highlight their product. these peoples dosnt have sense of talking, they even dont want to litsen what ur query. the fact is they are seating for us to help but they feel they make favor on us to litsen. that is really disgusting.... my request to sbi please litsen to customer.....samir
State Bank of India — Doesn't responds for requested service
My name is hitesh gupta .I have a joint saving account in State bank of india khargone M.P. branch. I requested online banking facility to the bank approx 1 and half year ago.I filled up the form they gave me. but they didn't provide me transcation rights. i tried 4 to 5 times in previous one year but every time they say that write one application then within 24 hours transaction rights will be enable. but nothing happens.
I live in indore. and my account in khargone branch.I can't come to that sbi branch
everyday and request the same.
what should i do please tell me.
Hello,
I want to complaint against the attitude of the employees of State Bank of India, Johannesburg.
When you call the bank, no one actually takes the call, you just keep waiting and the reception just puts the phone down and says that everyone's line is busy. How many ever times you call them, this is the response.
There is a lady there called VILKIS, her attitude is just intolerable, they talk in such an insulting manner. This is not accepted.
Why cant they just respond to customer questions and help them.
Regards.
I want to complaint against the attitude of the employees of State Bank of India, Johannesburg.
When you call the bank, no one actually takes the call, you just keep waiting and the reception just puts the phone down and says that everyone's line is busy. How many ever times you call them, this is the response.
There is a lady there called VILKIS, her attitude is just intolerable, they talk in such an insulting manner. This is not accepted.
Why cant they just respond to customer questions and help them.
Regards.
Dear Sir,
I deem to state that i Anindita Sarkar Roy,a SBI credit card holder,which no. is [protected]. I just hospitalised for last 2 months,when your marketing department send me a privillage kit,which was received by my family member.but i don't know about that think. i am not interested about this kit. so i want to cancel it. but your helpline no. is always busy, and i get bills in every month including the adjustment amount of this privillage facilities.when i talk with customer care no. they said that they informed the marketing department and they will call me to solve my problem. but they don't. my complain no.[protected].
i put my complain here for get good and earlysolution.so i wait for the result.
Anindita Sarkar Roy
[protected]
kolkata
card no. [protected]
I deem to state that i Anindita Sarkar Roy,a SBI credit card holder,which no. is [protected]. I just hospitalised for last 2 months,when your marketing department send me a privillage kit,which was received by my family member.but i don't know about that think. i am not interested about this kit. so i want to cancel it. but your helpline no. is always busy, and i get bills in every month including the adjustment amount of this privillage facilities.when i talk with customer care no. they said that they informed the marketing department and they will call me to solve my problem. but they don't. my complain no.[protected].
i put my complain here for get good and earlysolution.so i wait for the result.
Anindita Sarkar Roy
[protected]
kolkata
card no. [protected]
Hi
I have always faced the same problem as stated by the person above.
The guys from SBI, Johannesburg are callous and irresponsible; they don't respond to the emails and to make matters worse, they don't respond to the phone calls either!
The girl at the reception will not bother to answer the call and eventually when she does, she'll simply route the call to the concerned department without bothering to hold on to the line and re-route the call to another available person if the concerned person is unavailable/dozing off/chit-chatting with his fellow colleagues. Sometimes it feels like everybody is sleeping in SBI, Johannesburg!
These guys are having the easiest of jobs and yet they fail to take or respond to calls/emails. What is the girl at the reception meant for- to read newspapers?? I am sorry but that's the only thing I have seen her doing and that's probably why she doesn't respond! You make 20 calls and if you are lucky you might get answered once.
On a second thought, I feel it's not entirely the receptionist's fault. There is an old saying- Birds of a feather flock together. Maybe she is so used to seeing the callousness and laidback attitude of the SBI staff that she herself is set out to make a point!
Request you to please address this issue. Believe me, there are plenty of people (you search for one and you'll find one hundred) who are fuming at the SBI staff's behavior as i write this complaint.
I have always faced the same problem as stated by the person above.
The guys from SBI, Johannesburg are callous and irresponsible; they don't respond to the emails and to make matters worse, they don't respond to the phone calls either!
The girl at the reception will not bother to answer the call and eventually when she does, she'll simply route the call to the concerned department without bothering to hold on to the line and re-route the call to another available person if the concerned person is unavailable/dozing off/chit-chatting with his fellow colleagues. Sometimes it feels like everybody is sleeping in SBI, Johannesburg!
These guys are having the easiest of jobs and yet they fail to take or respond to calls/emails. What is the girl at the reception meant for- to read newspapers?? I am sorry but that's the only thing I have seen her doing and that's probably why she doesn't respond! You make 20 calls and if you are lucky you might get answered once.
On a second thought, I feel it's not entirely the receptionist's fault. There is an old saying- Birds of a feather flock together. Maybe she is so used to seeing the callousness and laidback attitude of the SBI staff that she herself is set out to make a point!
Request you to please address this issue. Believe me, there are plenty of people (you search for one and you'll find one hundred) who are fuming at the SBI staff's behavior as i write this complaint.
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1. i hold a/c no [protected] with SBI Bijnor which was transferred from SBI fort william kolkata wih a/c noC/8278. while doing so i was entitle to six monthly interest which was not given here by saying kolkata bank must have done. i want to know when and how much. no visits or letters has affect.
2. i requested for cheque book at par on 21 jan and an application was personally kept by the managerwho said you will recieve it with in 21 days. been to bank a number of times after cheque was told to wait. now the manager says application was not sent as shown on the computer. who is responsible. i am to make a heafty payment to AWHO for my flat and wanted to save money on draft.
3. irrespective of having submitted live certificate my pension is held up by saying it is not there. now again having given and santion recieved person tells i shall credit amount held for four month with pension of 5th month. why and who will pay interest . does bank hold any obligation.
4 i had requested to put my account in double benefit, a scheme introduced by you. i wonder any action taken on appication submitted over two month ago. officers must understand that hey are being paid salarries beacuse of we consumers. hence service amd loyalities o service should be unquestionable. LT COL Tejinder Singh bakshi, 6 Holy Lane Bijnor Mob no. [protected] tele No. 01342/263741