[Resolved]  State Bank of India — Rejection of Application for SBI Railway Card

Dear Sir,

I am Registered with the www.irctc.co.in on the Id as "damasatish",
and for this id i received 1 call from the SBI Railway Card Department for offering me the SBI Railway Card and they told me that give your personal documents like Pan Card Copy & Driving License Copy and you will get this Card (Call Timing Approx 30 Min), and after discussion i agree to take this card,
so they send One of there Representative who collected my document and my Personal Details with Application Form No. S[protected] from My office Address (Approx 1 Hour) and he told me that you will gate this card in 15 days approx. as per there verification Process they verified my Office Address as well as my Residence Address and Telephone No.
But Now Without giving the Proper reason they Rejected My Application for Card and the Send me this Details By SMS " TA-SBI CARD, We regret we are unable to accept your request for SBI Card at this point of time as it does not meet our internal policy for card issuance" but at the time of filling application Form they never told me about this type of policy
My Question is only One if they don't want issue me this card than why they waist my Important time and why they taken my personal details and document"
I Need Proper Reason of Rejection and My Personal Document & Form Back to, if company don't trust on us then why we trust on company? i think they can do miss use of my personal details
so i need Back my form + my document + personal details and the Proper reason of rejcetion of Application

Attached : Application Form

Regard,
Satish S Bhanushali
Mobile No.[protected] /[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I wonder because I am a new applicant for this card. My problem is that I teach in a college away from Pune and card issuing authority wants me to visit my home simply to sign the application form. The agent has no power to travel out and to reach me here. I have no other option. Meanwhile I tried to contact Bhanushali but his number is engaged. Overall the policy of companies that provide important services like Telecom or Banking, Card etc is to divide India and Bharat. I don't like it but until you break glass ceiling and get the card you may not be able to convince companies to change policies. I am trying hard at present to change Reliance Telecom on similar issue. I would like to invite some response from fellow sufferers

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