[Resolved] State Bank of India — Cash not dispensed but account debited | |||
Dear Sir, I tried to take Rs.1000/- using SBI ATM- debit card on 19th October 2009 at Corporation bank, Nagercoil Branch ATM Centre. At that time, the transaction status was Issuer Unavailable (Response Code - 0091). So I didn’t get the amount from that transaction. But the amount of Rs.1000/- was debited from my account. I request you to look into the matter and make credit o[censored]ndispensed amount of Rs 1000 at the earliest. Please find the below details: Account and Transaction Details: My Account Number : [protected] Branch : Nagercoil Date of Transaction: 19-Oct[protected]Oct-2009) ATM WDL [protected] [protected] 1,000.00 NOTE: I have informed this issue to SBI Helpline and they gave the Complaint Reference No:902995 immediately for my complaint. I have given complaint letter to Nagercoil Branch Manager on February,2010 directly. But till now no response from SBI side, and at the same time the amount is yet to be credited. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
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E.MURUGANANDAM, Flat E-1, Subiksha - Ganesh,
B.Sc., B.L., M.S., P.G.D.P.M., J.A.I.I.B., Plot No.5, Vasu Nagar 1st St.,
Certified Risk and Insurance Manager Ponniammanmedu, Chennai 600 110
ADVOCATE : 25560315 Mobile :[protected]
Madras High Court
18 FEB 2009
To
The Branch Manager,
State Bank of India,
Kolathur(10515) Branch,
Chennai-600 099.
Dear Sir,
Sub : Request for reversal of an entry dated 16.02.2009 for Rs.100/- in
respect of ATM Transaction -- Regarding
Ref : ATM WDL
[protected] 3217 S1CN01051502
--- : O : ---
With reference to the above I request you to reverse the debit entry of Rs.100/- pertaining to my account [protected] which happened on 16.02.2008 at around 21:30 Hrs., extraneously. The machine DID NOT DISPENSE cash but my account got debited. Subsequently I came to understand that at that point in time none of the State Bank’s ATM worked due to some technical snag. Please look into the matter and do the needful.
Thanking you,
Yours Sincerely,
Sd/-
(E. MURUGANANDAM)
B.Sc., B.L., M.S., P.G.D.P.M., J.A.I.I.B., Plot No.5, Vasu Nagar 1st St.,
Certified Risk and Insurance Manager Ponniammanmedu, Chennai 600 110
ADVOCATE : 25560315 Mobile :[protected]
Madras High Court
18 FEB 2009
To
The Branch Manager,
State Bank of India,
Kolathur(10515) Branch,
Chennai-600 099.
Dear Sir,
Sub : Request for reversal of an entry dated 16.02.2009 for Rs.100/- in
respect of ATM Transaction -- Regarding
Ref : ATM WDL
[protected] 3217 S1CN01051502
--- : O : ---
With reference to the above I request you to reverse the debit entry of Rs.100/- pertaining to my account [protected] which happened on 16.02.2008 at around 21:30 Hrs., extraneously. The machine DID NOT DISPENSE cash but my account got debited. Subsequently I came to understand that at that point in time none of the State Bank’s ATM worked due to some technical snag. Please look into the matter and do the needful.
Thanking you,
Yours Sincerely,
Sd/-
(E. MURUGANANDAM)
On 1-4-2009 I wanted to withdraw cash of Rs 2000 from my SB account through IOB ATM located at Karuneegar Street Adambakkam, but cash was not dispensed from ATM. I got a reply that temporarily unavailable. The transaction details are
ATM WDL[protected] [protected] IOBD9933
But later when I saw the bank statement I found that a sum of Rs 2000 has been debited from my SB account.
On 3rd April I made a complaint on complaints homepage of SBI and received ticket number as mentioned below:
Your complaint has been forwarded to the concerned department for necessary action. You will have a response from them shortly.
Your Complaint Ticket Number : CC[protected] helpline.[protected]@sbi.co.in
However I have not received the credit till date. I made a call to SBI help line and they directed me to write to the Branch Manager of the account holding branch.
I request you to look into the matter and make credit o[censored]ndispensed amount of Rs 2000 at the earliest
ATM WDL[protected] [protected] IOBD9933
But later when I saw the bank statement I found that a sum of Rs 2000 has been debited from my SB account.
On 3rd April I made a complaint on complaints homepage of SBI and received ticket number as mentioned below:
Your complaint has been forwarded to the concerned department for necessary action. You will have a response from them shortly.
Your Complaint Ticket Number : CC[protected] helpline.[protected]@sbi.co.in
However I have not received the credit till date. I made a call to SBI help line and they directed me to write to the Branch Manager of the account holding branch.
I request you to look into the matter and make credit o[censored]ndispensed amount of Rs 2000 at the earliest
This is to bring to your notice that, on 12/6/09 between 12.30pm to 1.30pm i had made a transaction Rs 20, 000/-(Twenty Thousand) from the Corporation ATM, Virjapet, South Coorg, Kodagu District.
i had made two transaction of Rs 15000/- & Rs 5000/- were in i got the transaction slip but cash was not dispensed from ATM.
But later when I saw the bank statement I found that a sum of Rs 20, 000 has been debited from my SB account.
On 15/6/09 I made a complaint to the near by branch of SBI and corperation bank but in turn they told me that i had to wait till 1 month, but till date the amount has not been credited to mu account.
Name - Naniappa M.P
A/C No - [protected]
Card No[protected]
i am working in the Police Department & this is our Salary account.
Request you to look into this issue & please make sure Rs 20000/- has been credited at the earliest and oblige.
Looking forward for the best service
thanking you
Naniappa M.P
i had made two transaction of Rs 15000/- & Rs 5000/- were in i got the transaction slip but cash was not dispensed from ATM.
But later when I saw the bank statement I found that a sum of Rs 20, 000 has been debited from my SB account.
On 15/6/09 I made a complaint to the near by branch of SBI and corperation bank but in turn they told me that i had to wait till 1 month, but till date the amount has not been credited to mu account.
Name - Naniappa M.P
A/C No - [protected]
Card No[protected]
i am working in the Police Department & this is our Salary account.
Request you to look into this issue & please make sure Rs 20000/- has been credited at the earliest and oblige.
Looking forward for the best service
thanking you
Naniappa M.P
Irregularities in 6th CPC Arrear — inaccurate cash dispensing by ATM
ATM at dwarka EPFO 23 VARDHMAN CITY MALL dispensed less amount . despite personally reporting to the branch manager in writing , matter not resolved till date . as per law the bankers are required to be paying to the customer beyond a specified period . PLEASE SEE ATTACHED FILE (WRITTEN COMPLAINT ).
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B.Sc., B.L., M.S., P.G.D.P.M., J.A.I.I.B., Plot No.5, Vasu Nagar 1st St.,
Certified Risk and Insurance Manager Ponniammanmedu, Chennai 600 110
ADVOCATE : 25560315 Mobile :[protected]
MadrasHighCourt
18 FEB 2009
To
The Branch Manager,
State Bank of India,
Kolathur(10515) Branch,
Chennai-600 099.
Dear Sir,
Sub : Request for reversal of an entry dated 16.02.2009 for Rs.100/- in
respect of ATM Transaction -- Regarding
Ref : ATM WDL
[protected] 3217 S1CN01051502
--- : O : ---
With reference to the above I request you to reverse the debit entry of Rs.100/- pertaining to my account [protected] which happened on 16.02.2008 at around 21:30 Hrs., extraneously. The machine DID NOT DISPENSE cash but my account got debited. Subsequently I came to understand that at that point in time none of the State Bank’s ATM worked due to some technical snag. Please look into the matter and do the needful.
Thanking you,
Yours Sincerely,
Sd/-
(E. MURUGANANDAM)