[Resolved]  Tata Docomo — GPRS Problem

GPRS — losse connection loss money

dear sir, gprs connection is disconnects aftert 2 min then i am wastage my money to pay airtel for gprs nothing to use for me plz do something to get beter service wishing you to good response

Airtel GPRS & Network — Over charging GPRS usage and no proper network. Calls gets disconnected

I would like to register a complaint, please see the email i have sent to [protected]@airtelindia.com. which is self explanatory.

[protected][protected]-----
I have registered many complaints for network issue at my residence address (billing address). I am raising this complaint right from day 1 but no resolution till date. Nearly 5 times i have registered this complaint and your system shows no records. Every time i got response that you are doing some tower upgrades which i have not noticed any change in the network.

2nd complaint i registered is unjustified gprs (Rs 570). I have not accessed internet for more than 5 times. I am being charged after every 6 mins which is not acceptable. More surprisingly I really don t understand when there is no network coverage at my residence then how can gprs download files (I am being charged 0.30 ps every 6 minutes till late night.
Please give me details of kbs downloaded through my account. Your billing department has closed my complaint themsefves stating that correct charges are billed to me. I want to understand on what basis or back up documents your billing department is claiming this.

I need resolution for both the complaints as your 121 executives are fooling customers by disconnecting the calls or giving complaints nos which shows unregistered after few days.
If these complaints are not resolved then i would prefer shifting to some different service provider.

Airtel Mobile no- [protected]

Regards

Ravi Harne

[protected][protected][protected]

Airtel network is poor and also they don't resolve customer complaints. How can Airtel provide 'ATTUT Network' to their new customers, when their own old customers are suffering for network issues.

BSNL — Cannot access internet between 7am to 7pm

My broadband plan is 500c and it is free between 2 am it 8 am.But during these time I cannot access internet. I had complainted but they still did not fix it. Plaese Help me.

Hello I am using TATA docomo sim card for the last 20days and my hand set is Samsung star touch(GT-s5233A). GPRS aacount is not activated on my number even after sending message DIVE to 52270 several times. When Approach customer care they said My hand set is not compatible wit TATA Docomo. The option which I have now is simply to go for another network. I dont want to change my Network provider as well my new samsung mobile. How can they tell that brand new hand set is not compatible with their network.

Please help me in this issue.....My number [protected] (Andhra Pradesh)

Hi Guys,


I m from AP.


I have changed my mobile network from Airtel to Tata Docomo. Apart from tariff plan there is noting in Docomo. We can not call to any numbers in the evening. It is as almost dead network in the evening times. Even i[censored] try 10 times u can not make a call from Docomo. I really did not expert this form this network.

If we talk about the GPRS/EDGE ...It is the Worst i had ever seen. This network does not even support GPRS setting for any Windows mobile's and we can not found this network in manual settings or Manual search of the network.

The suggestion for Docomo is that...first he need to improve Quality ...and he is playing with customers.

My sincear advice is to not to change to DOCOMO. THis so ordinary network and it does not even have the basics correct.

Dear Lokesh,

Sorry for the inconvenience caused to you. Please provide us your contact number, your address and your exact location to check the GPRS and the network issue you are facing.

Thank you

Tata Docomo — regarding the new gprs plan by TATA DOCOMO

TATA DOCOMO has launched new GPRS PLAN (Rs.15 for 3 days&Rs.95 for 30 days) all over india.But it is not available in mumbai circle.whenever i contact customer care of mumbai,his replies are I am sorry we are not informed yet about this offer.If it is not launched in mumbai TATA docomo should clearly mention that it is not launched in mumbai.but he is not doing that.but advertising his product.It is only fake advertisement.Very poor management.

Orkut — somtimes it works an somtimes dont

first of all my birthay reminder is nt shown to my friends....with tat im nt able to recieve scraps from some people and i too cant send scraps from some people.....with tat friend request is also a problem......plz plz plz make everything to normal......plzzzzzzz

i agree to Lokesh complaint. i am suffering for the past 30 days. and now i feel i had done any one thing wrong.

1) swithched to TATA DOCOMO from Aircel.
2) Buyed Samsung Mobile and Tata Docomo on the same day.

if i hv seen ur add first i would hv not preferred this connection.

from
Bala

AIRTEL CELLULAR LTD,MOBILE GPRS SERVICE — NOT GETTING OF PROPER SERVICES

Respected Sir

I am using GPRS(M/O) service of AIRTEL in Haryana & paying 500 rupee monthly for this service.but its always creat a problem whenever i try to use this service for any benificial.I submitted 100 of complaints to AIRTEL COUSTMER CARE.They always assure me to solve out this problem with in next 72 hours or 48 hours & we would revert u back with in next 2 days.
But as i found till i didnt get a single type response or revert back by the AIRTEL.and my problem is still going same & countinously i am submitting complaints to AIRTEL.but they only gives me a FALSE assurance to solve the probem soon.
AIRTEL is a big brand & having a diffrent identity bcoj of its good services so i never thaught to submit any complaint againest AIRTEL to consumer court.but as i have seen all my submitted complaints has vain & useless,so i need to go to consumer court againest AIRTEL & a claim of amount which i lost in my buisness because of lack of proper GPRS service & hrassment fundaments.

Kindly try to solve it

Thanks
Sahil Kumar
[protected]
Karnal 132001
Haryana
[protected]@sahilkumar.tk

my scaraps posting is disable sometimes and sometimes it work

Respected Sir,

u r giving the new scheme 1 paisa but after using this plan .ihave got problem that when iam having .70 paisa than I cant use this amout by ...pls short out this

hi i am tata docomo user in kerla.Till from tuesday i don't getting gprs.When i am calling customer care they are saying please switch off and then switch on.But still its not working

I live in karnataka and have the same gprs pack...Even i experience the same problem.

Ya. the same problem in tamilnadu too. no use of their free 4GB night use. i cant use even single mb due to their heavy user traffic. worst service by a best company

I am also facing same problem. tata docomo should look into this issue otherwise they will loose market.

it looks like fake night plan provider by TATA Gprs service provider

I ve the same problems as above...even if it gets connected i am not able to connect to Yahoo messenger, nor gmail...is it all...not good signs at all...

I have just bought Samsung Star s5233s and also a Docomo sim. My Cell Phone selection was great but network selection is worst. I contacted the customer care for several times but still i am not able to use the dive in servoce of the Docomo. I could not able to open a single webpage from my phone. But with Airtel i have checked and also send email from my cell phone. The call rates of the Docomo is less and it sounds very economical but its service is worst. It has improve further to compete with Airtel and Vodafone. Now i am thinking to switch of to Airtel or Vodafone.

Even i'ad face d same complain in using tata docomo gprs. Also i got a problem that in day time, it shows the connection is connected but when i open an IE, it automatically gets disconnected, 100's of time.

TATA DOCOMO IS HOPELESS SERVICE JUST SWITCH TO AIRCEL WHICH HAS 5 YEARS OF EXPERIENCE IN SERVICE IN TAMILNADU AND IT'S A BETTER ONE THAN DOCOMO