Tata Tele Services — Discontinuation of services
Guwahati, Assam, India
I am a postpaid user of Tata Photon and has been using the same for the last 2 years. I had mailed to [protected]@tatadocomo.com; appellate.[protected]@tatatele.co.in; [protected]@trai.gov.in , but I didnt got any reply so far.
Further I tried to call , Nodal Officer for NE circle, Mr Amit Bhatia , at his cell No.[protected] .
On January 2013 , I got to know that, the Photon services will be discontinued from NE cirlce through tata customer care vide Interaction ID[protected].
I didnt got any intimation / notice has been served prior to discontinuing the services, while I keep on getting bills couriered every month . I am using services for commercial as well as personal purposes, post getting the information I am at total loss , since I am losing business due to this .
Further , I have paid a sum of Rs 2500 against the dongle device, which will be of no use if the services is discontinued.
Request to co-operate and arrange to refund the dongle amount.
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