Tata Teleservices — Cancellation of data card connection | |||
Dear sir, I have requested TATA photon+ customer care to cancel my data card connection on 27th May 2013. They told to disconnect within 7 days and also gave one reference number as[protected]. But they are not doing what they are supposed to do. Even after sending repeated reminder they are not giving any response. My tata photon number is [protected]. Hence i request you to kindly help me cancelling the connection. Thanks and Regards. Was this information helpful? | |||
6 Comments | |||
Comments
TATA TELE SERVICES — TATA Data Card - Usage
Hi,I was in need of a net connection as an my business requirement so i had applied for a connection of Tata by proiding all necessary details & documents. I had received the Sim card and it was in activated state. However later on next day without prior notice it was subjected to de-activated state.The next day i had to be online on urgent basis but i couldn't. i followed with the Tata customer care and the person who sold me the connection but no response received .The person who sold me the connection in activated state didn't pick my phone not even replied back to me for any updates, I tried almost 2 days continuosly but he didn't respond. And customer care department told me the reason of deactivation was verification failed for the address given. But the person who sold me the sim ensures me all documents are fine and he made the sim activated also.However i still tried them to contact him for rectification but no response received from any of the Tata customer care person.Later i opted another Company's product as to complete my requirement.
Now after 1 onth of this i got a call from Tata customer care department stating that they were not aware about the all stuff etc. And i had also explained them the whole troubles faced because of its deactivation and irresponsive attitide of Customer care peoples and especially the person who sold me the connection. I also stated them i was annoyed of the service and support from Tata and request them to close my connection, i don't want to use it.
However the Tata customer care persons normally called me once in month on recurssive basis and i told them so many times i was not using thios connection since the day i was got deactibvated and explained them all stuff. Still no responsive from Tata reflects their honest and customer friendly relation.
Its really sad to say but its true a respectful company like Tata done this kind of thing.
I am really upset and affected with the Tata services.
Regards,
Gaurav Narang
Tata Teleservices Vadodara — PF not received
Dear Sir / Madam,My name is Bhavesh M. Patni & my joining date was 1st June 2006. My job profile was Jr. Sales Executive & I was worked with Tata Teleservices Vadodara behalf of Adecco Flexione (Workforce Solution). My PF was deducted from my salary but still i have not received my PF. May i request to you please provide my PF number after that i will do all the procedure from our end.
Please verify & allow me to provide any further information if needed in this regards...
Thanks & Regards,
Bhavesh Patni
M:- [protected]
Email ID:- [protected]@yahoo.com
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally, to understand your concerns regarding cancellation. However, we are unable to contact you, since your call was not answered.
We would like to inform you that as per your request, cancellation has been registered vide docket number[protected] and the same has been closed as our team spoke with you and offered lower rental plan, for the same you agreed.
However, please be informed that cancellation request registered on 13/06/13 vide docket number[protected] and the same is under process.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally, to understand your concerns regarding cancellation. However, we are unable to contact you, since your call was not answered.
We would like to inform you that as per your request, cancellation has been registered vide docket number[protected] and the same has been closed as our team spoke with you and offered lower rental plan, for the same you agreed.
However, please be informed that cancellation request registered on 13/06/13 vide docket number[protected] and the same is under process.
Thanks and Regards,
Customer Care
Tata Docomo.
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TATA TELE SERVICES — Plan cancellation
Hi All,I was a premier customer for tata tele services and using from past four years.At the time of product launch they mentioned Tata to Tata unlimited free for five years.But all of a suddent hey canceeled this plan due to global market conditions.To whom i should contact for complaining against them.please help me out.
Thanks in Advance
Regards
Arun