[Resolved]  The Mobile Store — Not providing bill

Hi,

I purchased a Samsung Mobile from The Mobile Store (Dombivli) on 15th March 09. Even after giving all detail in written I was provided a bill with different name, I complained them immediately and then I was promised that TMS will provide me a bill in 3-4 day as it requires modification from central system of TMS (I really doubt on this as how can this be possible in such a competitive market??). I waited for 1 week and then called TMS dombivli and the lady sitting there telling me Mr. Ravindra had called me (I was so shocked as I did not recieve any call from TMS). I said I want my bill (with my own Name) else give me my money back. I was assured it will reach me in 4-5 working days, I waited and again I had to call TMS dombivli after 10 days. and Again fake promise to recieve my bill in 2-3 working days. My wife and I had called TMS dombivli for not less than 10 times but still I have not recieved my bill for which I have paid.

on 11th April 09 I called TMS dombivli again threatening them to pull TMS in consumer court, I was assured that within half an hour I'll recieve the bill. Again on 12th April, 09 I had to fight with them over the phone and around 22.30 hrs IST TMS dombivli (Mr. Ravindra) is calling me to give my address as the person who left with bill is finding difficulty to find the address (I was shocked as the address is very much clear and even the person who dont know about dombivil can find the address), and same story did not recieve the bill.

Today on 13th April 09 was even more shocking person calling me asking to collect a bill from mid way as he is running out of petrol in his bike :O

How many fake reasons?

I would say the WORST services by TMS. I would not recommend any one TMS.

Can TMS answer who is responsible for this? Is it Mr. Ravindra who is giving fake reasons? is it the Lady who behaved irrresponsibly? Or is it TMS who is recruiting such liars?

OR IS IT ME WHO TRUSTED TMS AND PURCHASED A MOBILE???

NOTE- FYI my mobiclub # in TMS is[protected]

regards,
Ritesh Lakhani (a true name and not the fake on whose name TMS billed me).