[Resolved] Tikona — New Internet connection | |||
Hello Sir, This is to bring you notice about the new Internet connection i have taken. I have paid 950 rs as advance payment to take the new broardband connection from a Service Provider called TIKONA. I have paid for the connection on 1st Oct,2011 and till date nothing has been installed and no update on it . When i call call the executive who has taken the money he says my mobile number details are given wrong and simply asks me to call the call center , and when i call the call center they divert me saying only executive can change my number. Today when i tried to call the executive he is asking me to call his boss and check with him. This is really irritating for me to call them so many times without getting any progress on it. I would request to take some action against such irresponsible service providers. My Name: Jinu Mohan . My contact: [protected] Executives Name : Krishna Executive Number: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Even i faced the same problem.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
This is Sekhar, account no is:[protected], I have applied for new connection on friday(7/10/11), and the sales team is Thyagu, Vivek, by the time of booking sales team have told with in 24 hours installation will be done, once the account no is generated, the same is confirmed by the customer care dept and even sundays they are working installation would be done, I have got appointment from Thyagu on sunday(9/10/11), and made me wait whole day but he had not come,
And today(monday) Thyagu is not at all receiving my call, While talking with area manager Nanda Gopal([protected]), He simply saying that may be by the end of tomorrow we may install, even he is not giving any commitment, simply saying that you have to wait for your turn, i (NandaGopal) can not give you any time frame to close the issue,
Actually I heard about tikona that their service is very poor (customer support and band width), by seeing the guys Vivek and Thyagi, I have taken a chance to go with Tikona, but the thing is I screwed up with no broadBAND connection, the real thing is the manager who is handling the team is really in-appropriate to his position,
ANY HOW I AM GOING TO CHOOSE (RELIANCE OR PHOTON PLUS) FOR MY WORK, BECAUSE I CAN'T STUCK UP WITH TIKONA FOR THE SAKE OF RS.1000/-, I LIKE TO FORGET MY MONEY, THAT WOULD BE LIKE ALMS FOR COSTLY BEGGAR.
BEWARE OF TIKONA
Sekhar