[Resolved] Union Bank Of India — Cash not delivered but account got debited at ATM | |
Dear Sir / Madam, I am Vishal Sharma, I have my Savings Bank A/c no:- [protected] and my ATM card no :- [protected] at Union Bank of India, Eye Hospital Branch, Sitapur. On 02/05/2009 I tried to withdraw Rs 9000 from ATM machine of Eye Hospital Branch, Sitapur (ATM machine no. DSIT[protected]) but transaction was declined by the machine & no amount was delivered, however amount of Rs.9000/- got debited in my account. I have immediately given an application to the branch for necessary corrections in my books of accounts with bank & reimbursement of my money. The concerned person Mr. R.K.Tandon at Eye Hospital Branch o[censored]nion Bank of India has told that my problem could not be rectified at branch level & he has forwarded my application to ATM cell, Mumbai mentioning that the ATM machine is not printing the JP Sheet from serial no. 2043 to 2407 from date 29/04/2009 to 05/05/2009. The duplicate copy of JP Sheet could not be generated at the branch due to some techinical fault in the machine. He said that he has requested several times to ATM cell for repairing of ATM machine of the branch but ATM cell is not bothering to take any step in this regard. I myself have written several times to ATM cell & other officials at Union Bank of India, but they do not even bother to respond my mails. Nobody neither at branch office nor at Head office is listening my problem even after 2 months. I am a lower middle class person & amount of Rs.9000/- matters a lot in my daily life, I am facing financial crisis these days. You are requested to look into the matter & do the needful for reimbursement of money. With regards, Vishal Sharma, Sitapur Mobile No.: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Date:31.8.2009
To
The General Manager
Union Bank of India
Dear Sir,
Sub:Non Receipt of Token
Ref:SB account No: [protected], Sulthan Bathery branch, Wayanad
with reference to the above, I M.C. Francis savings bank account holder in Union Bank of India, Sulthan Bathery branch, Wayanad. On 31.08.2009 between 10.30 to 11.00 am i was waiting to withdraw savings bank amount of rupees 65, 000/- (sixty five thousand only) after completing the initial process of filling the withdrawal cheque leaf and giving it the cash counter i was waiting for the token to get my money as i was in most need of money, the cashier told me to get the token from the token counter but the person took the cheque from me and send it for entry work but eventhough standing thereby for minutes i couldn't get my token. Then i saw a person withdrawing the same amount of 65, 000/- sixty five thousand only from the cash counter horrified by seeing this, i asked the cashier by givinjg my pass book ididn't get my money and the token. The cashier checked the cheque and informed me as per your cheque the token and the money was taken by some person. Then i was asking for my money then all started seraching for the culprit but could not find. As the branch manager was not there they told me to wait for another half day in the bank. The manager came at six in the evenning and asked me to send a complaint to the police station the bank and the staff has done this in their full risk. I think this is the most irresponsible happenings which have occured in a most famous bank like union bank were the people like me the agricultures use to save our money believing it will be safe. As i have not receivede my money after six days had gone through. I strongly believe the irresponsibility of this branch is one of the main reason behind this false debit of my money by someone. I plead the consumer redressaql forum to look into this matter as early as possible and do your office procedure for the recovery of Rs.65, 000/-(sixty five thousand only) as i believe its the responsibility of the bank to reimburse my money as the token was not given to me and the resposibility is still with them. Please do justice to me by giving a speedier remedy or advice.
Mr.M.c. Francis, Advocate
Mundiyanickal House,
Sanju Nivas,
Sulthan Bathery,
Wayanad.
Mobile No-[protected] or[protected]
E-mial Id-jeeja.[protected]@yahoo.in
To
The General Manager
Union Bank of India
Dear Sir,
Sub:Non Receipt of Token
Ref:SB account No: [protected], Sulthan Bathery branch, Wayanad
with reference to the above, I M.C. Francis savings bank account holder in Union Bank of India, Sulthan Bathery branch, Wayanad. On 31.08.2009 between 10.30 to 11.00 am i was waiting to withdraw savings bank amount of rupees 65, 000/- (sixty five thousand only) after completing the initial process of filling the withdrawal cheque leaf and giving it the cash counter i was waiting for the token to get my money as i was in most need of money, the cashier told me to get the token from the token counter but the person took the cheque from me and send it for entry work but eventhough standing thereby for minutes i couldn't get my token. Then i saw a person withdrawing the same amount of 65, 000/- sixty five thousand only from the cash counter horrified by seeing this, i asked the cashier by givinjg my pass book ididn't get my money and the token. The cashier checked the cheque and informed me as per your cheque the token and the money was taken by some person. Then i was asking for my money then all started seraching for the culprit but could not find. As the branch manager was not there they told me to wait for another half day in the bank. The manager came at six in the evenning and asked me to send a complaint to the police station the bank and the staff has done this in their full risk. I think this is the most irresponsible happenings which have occured in a most famous bank like union bank were the people like me the agricultures use to save our money believing it will be safe. As i have not receivede my money after six days had gone through. I strongly believe the irresponsibility of this branch is one of the main reason behind this false debit of my money by someone. I plead the consumer redressaql forum to look into this matter as early as possible and do your office procedure for the recovery of Rs.65, 000/-(sixty five thousand only) as i believe its the responsibility of the bank to reimburse my money as the token was not given to me and the resposibility is still with them. Please do justice to me by giving a speedier remedy or advice.
Mr.M.c. Francis, Advocate
Mundiyanickal House,
Sanju Nivas,
Sulthan Bathery,
Wayanad.
Mobile No-[protected] or[protected]
E-mial Id-jeeja.[protected]@yahoo.in
Amount deducted from account while transaction failed
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+91 22 2575 1500 [Call Centre]
+91 80 2530 0175 [Call Centre]
+91 22 2289 2000 [Board]
Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
To.
General Manager
Union Bank of India
Dear Sir,
Sub : Non Receipt of amount in ATM.
Ref : SB account No: [protected]
With reference to the above, I Prabhat Kumar Sinha saving bank account holder in SBI, MARUF GANJ BRANCH, PATNA CITY, PATNA could not receive an amount of Rs. 15000/- (Rupees Fifteen thousand ) which was withdrawn in ATM o[censored]nion Bank Of India, Pataliputra Colony, Patna on 06.04.2009 . As my account is debited with 15000/- which I could not receive as evident from pass book. I have lodged my complaint to my bank ie SBI, MARUF GANJ BRANCH, PATNA CITY, PATNA for rectification of this mistake but after the lapse of four months, the same has yet not credited back in my account. Several time I approached to Shri Umesh Kumar, Branch Manager, SBI/Maruf Ganj/Patna City, but Branch Manger did not entertain my complain properly. Some how he had taken my complain and harshly replied to me and taken a plea that it will take long time. Further he has suggested me to chase at ATM feeding branch, Union Bank of India, Patliputra Branch, Patna and accordingly I made request to the branch manager o[censored]BI but he did not paid any attention of my grievance and pretending that the redressal of my complain will be done at Branch Manger, SBI, MARUF GANJ BRANCH, PATNA CITY, PATNA .
The attitude and arrogant dealing of branch manager of both bank has distressed me and now I am confused where should I go for recovery of this transaction. I am a poor paid salary person. Due to loss of Rs.15000/- from my account, financial burden has put me in trouble. Recently on 03.07.2009 and 13.7.2009 again I approached to the Branch Manager of both bank but again their approach was negative towards me.
I, therefore, request you to look into this matter at your personal level and expedite your office procedure for recovery of Rs.15000/-( fifteen thousand ) which was wrongly debited from shaving account during the ATM operation o[censored]nion Bank Of India, Pataliputra Colony, Patna
(Prabhat Kumar Sinha)
Mogalpura, Lalatoli, PO- Jhauganj, Thana-Khajekalan, Patna City, Patna
Email - prash.[protected]@gmail.com
Or.[protected]@yahoo.in
Phone:[protected] or [protected]