Union Bank of India Complaints & Reviews

I have used my DEBIT Card / ATM Card o[censored]nion Bank of India, at Sangamner HDFC bank ATM situated at Link Road Sangamner on 16.04.2009 for withdrawal of Rs.13500/-
Unfortunately, no cash delivered by ATM, but my A/c. No.[protected] was debited by same amount of Rs. 13500.
I have registered my complaint at the Union Bank; scan copy of the acknowledgement of the complaint receipt by bank is attached herewith for reference. Since Last year I had taken a follow up with bank but still no response from the bank.
I kindly request you please look into the matter & credit my above mentioned amount in my account at the earliest.

Rergards,
Yogesh Phatangare
Mobile No. : [protected]
Email : [protected]@rediffmail.com
Address:
Phatangare Yogesh Vamanrao
At Post : Sukewadi,
Taluka : Sangamner
District : Ahmadnagar
Pin : 422605

Sir,

I present an Instruction Slip for delivery of Shares (on market NSE) at DP on date 30/03/2010 for Security Name: FACTLTD (ISIN: INE188A01015) Eq 5000 Qty (Five Thousand only).

Name of Intermediary (DP) : Union Bank of India
Main Branch (Depository), Sanyogitaganj, Indore.

DP SEBI: Reg No. : IN-DP-CDSL[protected]



I write CM-BP ID in the slip IN561758. But DP punch the slip to CM-BP ID: IN661758. So my slip failed due to fault of DP (DP Instruction Ref No. 480992).
After the DP come to know failure of the slip they again punch the slip with correct CM- DP ID (DP Instruction Ref. No. 481432), but pay-in time is over & slip failed.

So, to hide the mistake DP overwrite the CM-DP ID from IN561758 to IN661758.
As per rule every overwriting on the instruction slip must be counter signed by client, and DP shall not accept or execute such instruction slips without counter signature.

Scanned copy of instruction slip attached showing over writing of CM- DP ID from IN561758 to IN661758 & also showing two instruction ref. nos. filled by DP 480992 and 481432. (This copy is given by DP on my request “How the slip fails?”.)

As my slip fails, I bleared loss of around Rs. 15000/- due to Auction & other charges.

So, please instruct DP i.e. Union Bank of India to bear loss. I will present Auction Bill for Settlement No. 2010057 dated 01/04/2010 to you/DP on request.

Please resolve my grievance as DP is not cooperating & resolve the matter.

I made payment through ATM cum Debit card o[censored]nion Bank of India at Kashmir Vastrayalaya on 13th July, 2009. Subsequently, I found that same amount has been debited from my account twice.

I attached letter from Kashmir Vastrayalaya mentioning that the said amount has been credited once only. They also have attached batch closed report for card transaction for 13th July, 2009.
No response from local branch.
I lodged my complaint through Union Bank Of India web. They have given reference no 927059.

to,
the lokpal
bhopal (m.p.)
subject-application for debited money through atm.
sir,
respecfully i beg to say that myself deepak kumar pandey i am consumer o[censored]nion bank of india at rewa branch name saman rewa.my a/c no. is -[protected].a have withdrawl 800rs. through atm from cosmos co.op.bank ltd. pune aurangabad waluj maharastra date 02/07/2009 time b/w 11a.m. to 1p.m.but i could not get money and displayed transcation faild and in the same day 5.26p.m.withdraw again 400rs and total deduction was 1200rs from my saving account.initilly i had 3940 and after deduction remain balance was 2740.i have complained about that fourtimes in the costomercare no [protected] but there is no response.
kindly grant me refund money through the bank with compentation as rbi rules.
NAME-DEEPAK KUMAR PANDEY
A/C NO.[protected]
ADDRESS-AT & POST GOVINDGARH WARD -8 REWA (M.P.) 486550

mo.no.-[protected]

sir,
i lost my atm card, so i want to block my atm card
my account number is [protected]

This is Arera Colony Branch o[censored]nion Bank of India.
I lost my ATM Pin and went for request to the bank but I was misguided by the staff. Then again I was been to the bank for understanding the correct procedure and system, but was not supported or guided instead of that the female staff of the branch abuse me and commented insulting statement on me. I think this not the way a bank should treat their customer. Why should we tolerate this arrogance and attitude of these young ladies(Bank staff)?
A bank is no more a temple and bankers are no more almighty God, to whom we should bow down.
I am a working lady and could not visit the branch again and again inspite no support or guidance.

I have lost my ATM card .o i request u to blaock my atm transcation my acc no [protected]

Lost my Debit Card.So please block my card.

I have a salary account with UBI and I had approximately Rs. 12700 in the account. On March 3rd, 2010, I went to Tirumalgiri and tried to withdraw Rs. 5000/- from State Bank of Hyderabad ATM but the transaction was declined. Then I went to State Bank of India and could withdraw Rs. 5000/- from this ATM. Later, when I checked my balance it showed Rs. 3000/- instead of Rs. 8000. I went to Saifabad branch and filed a written complaint on March 4th. They asked me to wait for a week. I went to the branch again and I was informed to contact the customer service. On 12th March, I called the customer service and filed a complaint (Complaint# SRN 361105). They asked me to wait for 12 business days. I contacted the customer service again on March 27th and they asked me to contact the branch. I called 15 times today I am getting a run around here. Every time i call them, reps place my call on hold for almost 15 minutes. One rep named Sunitha was very rude to me. She did not allow me to speak to a supervisor and said that supervisor does not want the call to be transferred and was very unprofessional. When I said that I will file a complaint, she literally said, " Do what ever you want", . I told her that I will not disconnect the call until I get a chance to speak to a supervisor, she said, "Okay. Then I will disconnect the call", and disconnected the call immediately. This is totally unacceptable. I have been a customer to this bank since three years and is this the kind of customer service they offer me? I no longer wish to continue to be a customer to this bank. I just want my money of Rs 5000/- and the lady who spoke to me very rudely should be punished. This kind of service is not acceptable...Hope who ever sees this complaint is well educated, professional and understands my problem. I was harassed by the customer service. Please resolve my issue.

Dear Sir ,

I wanted to pay my property tax so on 18/3/10 i use mcgm.gov.in and use the gateway o[censored]nion bank to pay the same but in middle there was some error and the transaction was incomplete and as it was not sucessfull anyway the amount got deducted from my a/c later i went to my ward office to check weather my bill are paid or not it is pending so i approch the bank but till date i did not received the revert of the same for your ref i am giving you the details of the same
Transaction Cyber Receipt
Customer Name SANDHYA N PUTHANE
Account ID [protected]
Date 18/03/2010
Amount INR 7,238.00
Type Debit
Description ePAY/MCGMPTAX/1312029

pls look into the matter and do the needful at the earliest.

Thanking you,
Shafiq Khan
26177117 and 26613393

Dear Sir/ madam,
Myself Neyazur and I'm working with a private organization Magic software Pvt Ltd, Noida sec-127 as a associate designer since 2 n half year, I'm belong from West Bengal and our family business is in Patna ( Bihar ).

My Mother is in kolkata & my younger brother is studying in Hyderabad, both are holding a Saving account o[censored]nion bank of India,Patna Branch,
Since 1-2 year, monthly I deposit money from Union bank of India (Branch- Nehru place), After every 6 or 7 month there policy change and they are not put the new rule regulation on notice board(just for formality a hand written notice they put on the counter glass). From last six month they added extra charges on Other state bank account 25 rupees for every deposit,and no any slip they provide to depositor.
And today when I was try to deposit money to my mom & brother's account, they not accept one deposit . After asking the counter guy badly behave and say to me go to other branch and deposit money. We are not accepting your deposit.
I'm never understand, without any information how could they misbehave like this.

Also I was try to deposit money from Nodia Branch, same type of bad behavior problem happen there,The deposit timing is from 10.00am to 3:00pm maintain on notice board,but when I try to deposit they said the timing is now 9:00 am to 10:00 am,and they put a hand written notice on the counter glass. How disgusting this is.
Why we are paying tax every year? Some one like this government people bad behaving with as without any reason.
What I do to protest this type of issue.

Regards & Thanks,
Neyazur Rahman
[protected]

sir!
maine ebay india online shopping se w810i sony ericsson purches kiya tha lekin mujhe ye item nahi mila is liye ye amount mujhe refund ho gaya tha maine is ka payment mere dost ke debit card se kiya tha .total amount 3070 rupees.
account number :[protected]
account name :t zulfiqar
branch :vaniyambadi.
card number :[protected]
sir! main ye purches kiya tha 10/12/2009 ko mujhe ye refund kiya gaya hai 25/12/2009 ko lekin mujhe abbhi tak mere account mein nahi aaya .ebay india ne full proof diya hai ke wo refund kiya hai karke.ye galti to union bank ka hi hai,sir mujhe kissi bhi tarha se ye amount refund karadijye main bank mein phir phir ke bezaar ho gaya hoon.koi bhi bank mein responce hi nahi de raha hai. .bank waloon ka kehna ke ye amount aap ke account mein nahi aaya hai .agar account mein nahi aaya hai to 3070 rupees kahaan gaya?ebay ke paas to poora proof hai ,lekin bank waloon ke paas kuch bhi nahi,ebay india ke side mein poora poora proof hai ke ye mere account mein refund kardiya hai.
sir! maine ebay se mila huva proof is mein attach kiya huva hoon please aap chekh kijiye ga.
thank you!

Dear Sir,

I have an account with union bank of India in Sion Branch, I asked to update my mobile no. and email address through email on [protected]@unionbankofindia.com and [protected]@unionbankofindia.com. But not a single reply from Sion branch. Pl help in this regard.

Ashok Bhondwe

I am having a sb account [protected] at Union Bank of India, Valparai branch. I had applied for sms banking through the UBI customer care no.[protected] on 3rd March 2010. Until today no action has been taken. I had not received any confirmation sms nor email. This sms banking service is needed for me to transfer funds through NEFT.

Please help me out in this matter.

Regards,

Babu

Respected Sir/Mam,

I Mukesh Chandra Srivastava account holder in (IDBI Bank) branch Vivek Vihar Delhi, account number [protected] debit cum ATM card no. [protected].

I used dated (02 March, 2010 02:pm) Union bank Atm machine in Sitapur (U.P)

I gave the command for Rs. 500/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

When I check my balance it was shockingly found the amount has been debited of Rs. 500/- form my account.

I request you to kindly credit of Rs. 500/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected]
Thank you.

With regards,

Mukesh Chandra Srivastava
Mobile No- [protected]

Dear sir/Madam,

Myself P.Sreenivas, is a SB a/c holder o[censored]nion bank of India, PESIT extn branch, Bangalore (Banashankari III stage)

on 27/02/2010, I have withdrawn a money of 13,000 in parts, but currently from my account i came to know that amount withdrawn is 16000/

This amount is withdrawn from State bank of Mysore, ATM, Gayathri nagar branch, Bangalore.

1st I took 10000 rs i got successfully transaction done, then i have given 3000/- for withdrawal, but the machine told the transaction is unable to process and i tried once again from another machine in the same ATM and i got 3000 RS withdrawn successfully, but when i checked my balance it was showing me 10000+3000+3000 i.e. taken 3 times which i have not got, i got only 13000 out of that..

i tried to contact toll free number of SBM but they suggested me to contact toll free number o[censored]nion Bank of India, which i am trying since 3 days but there was no response..

Please help me in this matter

My Account number is [protected], and i am SB A/c holder from Union Bank of India, PESIT Extn, PESIT, 100 ft Ring Road, Banashanakari III stage, Bangalore-560085

Dear Sir,
On 21/01/2010 at 5.45-6.00pm I tried to withdaraw Rs 2000/- from ATM located pratap vihar Ghaziabad, 3 to 4 times but transaction was unsuccessfull. Then I checked balance on screen that was Rs. 10,195.62 after that I tried to withdraw Rs. 2000.00 again but again unsuccess. Then I went to the PNB ATM located Pratap Vihar Ghaziabad and tried to withdrawl Rs. 2000.00, Rs.1500.00 & Rs. 1000.00 respectively but transaction was fail due to insufficient fund. Then I checked the balance and found Rs. 195.62. After that I went to the Union Bank Pratap Vihar Ghaziabad Branch at 6:10 pm on 21.01.2010 and complain for the same, but I did not got any proper response from them.
Next day 22.01.2010 at 11:00am I gave a written application to the branch manager for this matter but on that days I visited the branch number of times but they again again saying They have made a complain to the head office but not got any proper response.

So, please help me in the same matter ASAP.
Otherwise I have to take a legal step.

Thanks & Regards
Amit Gupta
[protected],[protected]