[Resolved] Videocon D2H — 29 inch tv | |
Lousy customer service. REPRESENTATIVES MAKE IRRESPONSIBLE STATEMENTS MISGUIDING CUSTOMERS. Untrained SERVICE staff Who just focus on filling their call forms & NOTHING ELSE. GOD SAVE SOMEONE FROM BUYING VIDEOCON!!! Mr. Dhoot has left the customers high n dry! I lodged a complaint for videocon tv malfunctioning. person came calling three days later. repaired the same. however the very next day same problem appeared. after repeated calls, person came to house after three days & since the house was locked, vanished without information. No call ever since to check up if the complaint has been resolved! U give customer service call, they say call service engineers. U call service engineers, they say the person will come sometime today!! So just bcos i bought videocon tv, these petty people will hold me at ransom. Instead of communicating time when the person will come, they give excuses. no regard for customer's time & convenience, these ppl call themselves customer service guys Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I HAVE PURCHASED A VIDEOCON FREEZE-D 275 DX FROM VANDANA ELECTRONICS, GURGAON BEFORE ONE WEEK WE HAVE ALL READY TOLD YOU ABOUT THE COMPLAINT OF FREEZE HANDEL COMPLAINT AT THE INSTALLATION TIME BUT YOUR MECHANIC HAS NOT LISTEN OUR COMPLAINT.
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There is nothing called as customer care or service by videocon.
They have only engaged some BPO to answer your calls and bluff you.
There service engineer will never come because they dont have one.
Try calling their service center Tel no is[protected] they will tell you that service engineeris reaching today evening without even asking you about your complaint or you address or contact.
Try it and believe what I said above
Subodh Kumar, General Manager (Electrical) ONGC, New Delhi
They have only engaged some BPO to answer your calls and bluff you.
There service engineer will never come because they dont have one.
Try calling their service center Tel no is[protected] they will tell you that service engineeris reaching today evening without even asking you about your complaint or you address or contact.
Try it and believe what I said above
Subodh Kumar, General Manager (Electrical) ONGC, New Delhi
I agree with all you people. They have the worst customer service I have ever seen. Its like good for nothing. In fact I would suggest they should reduce their product prices and if not, Videocon is not going to survive for long time.
From my side also they are blacklisted I would not purchase any product from them nor going to refer anyone for any of Videocon product.
From my side also they are blacklisted I would not purchase any product from them nor going to refer anyone for any of Videocon product.
please send remote model no
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