Videocon TV — Not working properly

 
17 Reviews
India
 [email protected]
I have purchase VIDEOCON CTV 21'' Model 22SL
From Next Show Room , Ahmedabad against Invoice NO 579 dated 21.07.2007.

The said TV is not working since 21/09/2007. I have complaint the compnay repeadtely at Phone No[protected] to Mr Ubhay Shah and to Mr.Shailesh Upadhyay. But regret to note that till date I have not received any response from the company.

Please help me out in the matter.

Hasmukh Thakker
[protected]
[protected]@gmail.com
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

I have Purchased the 21" color TV in Pune( Pimpri) from Sky Lark Electronics, Model 5421 /5412 about 5 or 6 years before.

Your product was very very bad,

1 Three times SCR in Power supply get failed During the thunder ---> repaired by your authorized service station.
2. Same problem appeared on fourth time --> approached to your service station --> they have advised to replace the Board( they had said that this problem is going to repeat again and we are not getting the Spars of Power supply ) --> I have replaced the same . and paid for the board.
3. all Colors gone ---> log a call and get repaired from you service station.
4. Again same problem of color --> now it working as a B/W TV for me.

See the performance of your Product. TV

At the Same time my friend has purchased the SAMSUNG TV at the same time but he had not repaired the TV or not faced the problem for his TV.

Why you product is facing these many problems?
I am completely frosted by your product.
Dear Videocon
i have purchased two colou Television by a showroom.
One is 21" BAZOOMBA-FLAT (four yrs ago purchased), it was giving very good service. Generally i highlights the quality of this TV to my guest. they apritiate it more. But march-24, 2008 was not good form me, the TV is suddenly off during playing condition. My anather portable TV by Videocon is also creating problem. it become automaticly off after some time. I checked TIMER also but couldn't find the problem. now we are Tv less persons. mean living without any TV. can you do some efforts.

Thank You

Mahitosh Khandelwal
36/12, East Patel Nagar, III-floor, New Delhi-110008
Ph.:[protected]

vediocon 15" colour tv — tv supply not work

my television`s power supply is not working, i gave my tv for repairing to BAWEJA ELECTRONICS (A-48, 40 Feet Road, Hind Vihar, Prem Nagar-3, opp. S.V.T Public School, Nangloi, Delhi-41)
But no action has been taken yet. I am facing very much unbeable and unsatisfaid service of our company. Now i hambly request you to take some suitable action about my problem.

Thanks & Regards
Ram Sahay
cont. [protected], [protected], [protected]
Dear Sir/ Madam

i m user of videocon TV & facing some problem in its working, previously also i lodged complaint for this but i m not getting any responce from that ph nos.

I would really appreciate if you could attend my complaint or else pls provide me correct contact no of help centre so that i wl give my complaint to them.

My Residential add with contact details are mentioned below :
Vidya Yadav / Vijay Yadav
Shivshakti Nagar No 1, Chawl No2 / 9,
Khadegolwali, Near Vitthal Mandir,
Opp Khadegolwali POlice Stn.,
Vitthalwadi (e)
Ph :[protected] / [protected] / [protected]

Awating for your positive reply.

Thanks & Regards

Vidya Yadav
Dear Sir/ Madam

i m user of videocon TV & facing some problem in its working like as if we change the channel then if while unning to another channel TV became automatically off & we have to switch it again to change the channel . Previously also i lodged complaint for this but i m not getting any responce from that ph nos.

I would really appreciate if you could attend my complaint or else pls provide me correct contact no of help centre so that i wl give my complaint to them.

My Residential add with contact details are mentioned below :
Vidya Yadav / Vijay Yadav
Shivshakti Nagar No 1, Chawl No2 / 9,
Khadegolwali, Near Vitthal Mandir,
Opp Khadegolwali POlice Stn.,
Vitthalwadi (e) - 421306
Kalyan, Dist - Thane, State - Maharashtra
Ph :[protected] / [protected] / [protected]

Awating for your positive reply.

Thanks & Regards

Vidya Yadav
my remote control is not working properly .what is the default setting for remote model no 5436-R
7642 tv sound problem
Sir,

I have purchased new videocon T.V on Nov-2008, KHALEEL ELECTRONICS, BEHIND VENKATESH THEATRE, KURNOOL, ANDHRA PRADESH - 518001

Since from i purchased it's creating the problem 3 times he has given service and he promised to change the faulty parts which creating the problem in TV, but later 20 days the problem is same

right now he is not responding to us and he is saying that you just do whatever you can, this TV is like this only, we have invested Rs: 9400.00, it seems like we have purchased FAULTY TV at new price


Kindly responsd to my mail


yours


Sadiq Basha
Yes we also have Videocon TV at same time my brother has Videocon Basooka from last 13 years that is not creating problem. Our TV When we switch automatically switchs off. We faced this problem 2 times again it is happening instead of spending that we can buy one any how no more Videocon product at this is how you loose yor customer if yet all you give good service at least we go for that product again.
Hope they are looking out fro short term not long term business.Once sell the product their ends their duty.
I have purchased new videocon T.V on sep-2008, BITA ELECTRONICS, DERA BABA NANAK ROAD BATALA Since from i purchased it's creating the problem 5 times he has given service and he promised to replace the which creating the problem in TV, but nine month past no body have to replace the tv or the validity of tv also to be very near.

Kindly responsd to my mail and replace the tv immediately


yours


Madan lal
improve your service centre facility, and recruit new technical qualified engineers for repairing television and other products.

videocon ,television — not working

our newly purchase tv, is not working from saturday i,e 24/10/09 we have registered a complain but no action have been taken. MITHLESH KUMAR
1204,BLUE BELL ,BUILDING NO.4
EVEREST WORLD ,DHOKALI KOLSHET ROAD ,THANA(WEST) MO;[protected]

Videocon — Television Not Working

This is regarding a very bad experience with VIDEOCON COLOUR TELEVISION.
As i have purchased the TV in the month of Nov 2009 with the warranty of 1 year from Vijay Sales Tip Top Plaza Thane,but this is the 3rd time it has happened that the TV is completely dead(Not working at all).This is very upsetting with a brand like VIDEOCON.Prior to this when i made a complaint to the service station the service provided to me was not at all satisfying,at both the last visits of your tecnician it was promised to me that this wont happen again and the TV would work in proper condition,but it is not.
I really am a very great found of VIDEOCON brand thats why i purchase only VIDEOCON home appliances,but after this kind of experience i dont think that i will be able to maintain my loyalty towards the brand.
I would really request you people to please look into this matter seriously as this time i am not interested in repairing the TV but i am looking forward for a replacement cause i guess that it was a faulty piece.I do understand that at the end of the day its an electrical equipment and manufacturing faults can happen.
But how to recify those faults is in your hand.
I do know that you(VIDEOCON)must be having millions of customers and you might be least bothered about this complaint,but as we all are running to survive in this compititve world.Please do think on this..................................
Please revert back .............. [protected]@gmail.com

Frustrated and Upset
Yayati Sawant
[protected]

Washing machine

Spin chember is not working properly and giving shock while working. MODEL NO - SA-65/63
Dear Anmol Tiwari,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Anmol Tiwari,


Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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    Videocon TV - Not working properly