[Resolved]  Virgin Mobile India — VIRGIN MOBILE INDIA BALANCE DEDUCTION AND CHEATING CUSTOMERS

Virgin Mobile / Tata Indicom — Harassement

I am very disappointed in Virgin Mobile. I am unable to contact them through phone and I just sent them a mail regarding my complaints. I am convinced they won't reply to it. Here's the complaint I sent them -

"To whomsoever it may concern,
I have been using the services of Virgin Mobile for over an year now. Since the last few months I have been unable to contact your customer care number 125999 and many other numbers you boast of at your virgin mobile site. Evidently all your lines are too busy or there’s no one to answer at the other end.
Recently I have been receiving calls from Life Insurance corporations and other service providers which are by all means uncalled for. I don’t know how they have obtained my number. I receive 10 calls a day from virgin mobile for caller tunes and other stuff and I am unable to CALL you and ask you to stop since you are TOO BUSY. Recently I was charged Rs.135 rental for a service called “LOCAL” which I have never used and never activated. Finally I had to see if sending a mail would do the job. If not I’ll have no choice but to contact the CONSUMER FORUM. I’m looking forward to hearing from your side at the earliest. "

Do you have any suggestions so that I can get them by their neck?

Virgin India — REcharged not Processed

I did My mobile recharge as on 3rd of March 2011 through ATM, till date have not received the credit though my money is deducted from my accounts.

and i have called 100 times ,from customer care no response, two times i have lodged complain. once it closed without any notification another one already 4 days over.
Complained no mentioned below.
VTL07478909
VTL07479313

please do the needful
and my mobile no is [protected],
regards
sagnik

Virgin Mobile — amount deducted purposely

I am prem kumar verma my mobile no-[protected]
I recharged Rs.10 on 606/04/2012 total balance is Rs.6.97,my service provider purposely deduct Rs.2 on the name of gameclub subscription ,next day on 07/04/2012 he also deduct Rs.3 now balance is Rs.1.97
I talk to customer care on 08/04/2012 at about 12.17 pm he refuse me to return my deducted money I always use modem for net connection ,so there is no chance to press any key for any subscription please help me . thanks

gfgfg

Hi,
Some of the its happened.

You can recharge your Virgin Mobile with us. We areOnlinerechargeservice.com - onlinerechargeservice.com is an online recharge web portal offers online mobile recharge for Airtel, Aircel, Idea, Vodafone, Tata Indicom, Tata Docomo, Reliance, BSNL, Videocon and for all major operators across the country.

We also offer online DTH recharge for AirtelDTH, VideoconD2h, Tata Sky, RelianceBigTV, Dish TV and Sun TV. We are offering services for all GSM and CDMA prepaid subscribers across the country.

For more information please contact: [protected]@ors7.com
Helpline no:[protected]