[Resolved]  Vodafone — Non provision of service

Address:

Thane, Maharashtra

I have to activate VAS service. My collegue has already activated the same but it is not activated for me. I sent them so many requests, I even called at thier customer care but I am not getting any kind of help.
________________________________________________________________________________...⇄
Inspite of sending so many mails to you I have not got any help from your side. There is no use of your site corporate assist. Its worthless.

I will really publish this mail over internet and will also complain in consumer court. I will also discontinue your service. Reliance is far much better than your service. Now mobile number portability is also there. I will discontinue your corporate service in our Piramal office and will convince other employees to opt for other corporate service provider since not only me but some other employees are also frustrated of your service.

Thanks & Regards,

SANTOSH GAIKWAD
Finance Manager
www.abbott.com
Division Finance Abbott Healthcare Pvt. Ltd.
1st Floor, DMart Building,
Goregaon - Mulund Link Road,

Mumbai, Maharashtra 400080
India Cell +91 [protected]
Fax +[protected]
santosh.[protected]@piramal.com







From: SANTOSH GAIKWAD/Healthcare Solutions/Piramal
To: Corporate Assist <Corporate.[protected]@vodafone.com>
Date: [protected]:26
Subject: Re: Activation of GPRS


Still no reply. There is no any assistance I am getting from you. I will be compelled to discontinue your service.

Thanks & Regards,

SANTOSH GAIKWAD
Finance Manager
www.abbott.com
Division Finance Abbott Healthcare Pvt. Ltd.
1st Floor, DMart Building,
Goregaon - Mulund Link Road,

Mumbai, Maharashtra 400080
India Cell +91 [protected]
Fax +[protected]
santosh.[protected]@piramal.com








From: SANTOSH GAIKWAD/Healthcare Solutions/Piramal
To: Corporate Assist <Corporate.[protected]@vodafone.com>
Date: 04/11/2011 05:16 PM
Subject: Re: Activation of GPRS


I am still waiting for your reply. Please revert back.

Thanks & Regards,

SANTOSH GAIKWAD
Finance Manager
www.abbott.com
Division Finance Abbott Healthcare Pvt. Ltd.
1st Floor, DMart Building,
Goregaon - Mulund Link Road,

Mumbai, Maharashtra 400080
India Cell +91 [protected]
Fax +[protected]
santosh.[protected]@piramal.com








From: SANTOSH GAIKWAD/Healthcare Solutions/Piramal
To: Corporate Assist <Corporate.[protected]@vodafone.com>
Date: 04/03/2011 08:14 PM
Subject: Re: Activation of GPRS


Dear Sir/Madam,

I wonder why I am not eligible for corporate plan whereas my colleagues have already got the same plan.

You have also rejected my roamlike home request. This is totally unfair and i should take decision to change my service provider.

My colleagues in office are already using vodafone live @99 unlimited service. So I also become eligible for that service.

Please let me know the reason behind your denial of service. And if this is going to happen then I will really complaint against you and will change my service provider as well.

Thanks & Regards,

SANTOSH GAIKWAD
Finance Manager
www.abbott.com
Division Finance Abbott Healthcare Pvt. Ltd.
1st Floor, DMart Building,
Goregaon - Mulund Link Road,

Mumbai, Maharashtra 400080
India Cell +91 [protected]
Fax +[protected]
santosh.[protected]@piramal.com








From: Corporate Assist <Corporate.[protected]@vodafone.com>
To: "'santosh.[protected]@piramal.com'" <santosh.[protected]@piramal.com>
Date: 04/02/2011 02:31 PM
Subject: Activation of GPRS






Dear Mr. Gaikwad,

Thank you for your email dated 31/03/11, regarding activation of GPRS for Vodafone mobile number [protected].

We regret to inform you that Vodafone Live @99 Unlimited is currently not applicable for your above Vodafone number.

We request you to please refer to the table below for the Vodafone Live:



Plan Name
Monthly rental
Free Usage
Usage charges beyond FREE usage
Vodafone Live 49
49
5MB Free
10 paisa / 10 KB

We request you to intimate us wish to activate Vodafone Live on your Vodafone mobile number.

In order to check your handset compatibility for Vodafone live! services, please refer to the following web link –

http://www.vodafone.in/Vodafone/VBS/Pages/mobileconnect.aspx

We confirm that the above mentioned Vodafone mobile number is registered as a company paid account with us, hence any request for respective account should be routed through the authorized signatory of your company.

As per our records Mr. Y.N Ghista and Mr. Anand Bongane, has been appointed as the authorized signatory.

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,
Licy Palikkara
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : corporate.[protected]@vodafone.com
Website : www.vodafone.in






From: SANTOSH GAIKWAD [mailto:santosh.[protected]@piramal.com]
Sent: Thursday, March 31, 2011 4:36 PM
To: Corporate Assist (MUM-NE)
Subject: Activation of GPRS

Hi,

I have taken new vodafone connection under corporate plan. Kindly activate my GPRS connection as below for unlimited usage.

"ACT VLU 99"

Thanks & Regards,

SANTOSH GAIKWAD
Finance Manager
www.abbott.com
Division Finance Abbott Healthcare Pvt. Ltd.
1st Floor, DMart Building,
Goregaon - Mulund Link Road,

Mumbai, Maharashtra 400080
India Cell +91 [protected]
Fax +[protected]
santosh.[protected]@piramal.com




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