[Resolved] Vodafone — Reusing of phone number | |
Hi, I have been using a Vodafone number for last 2.5 yrs. From the beginning I have been getting unwanted calls on this number. It seems that the number has been reused by Vodafone and previously it was allotted to some advocate (some Tapan Tanay Haldar). Strange part is, that person seems to be giving away this particular number as his present contact number! So, I get many unwanted calls (including few 'threat calls'!) and SMS. Don't know what that person's business is (or was), but it is irritating to get SMS from multiple banks (HSBC, SBI and ICICI) with reminders for credit card and loan account payments of amount up to 8 lakhs. I have contacted those banks several times asking why I am getting those SMS when I don't have any pending amount due. They did not disclose any details of those accounts, saying that it is against their 'privacy policy', but said that those were not on my name. I am getting those reminders because somebody is referring this mobile number as their personal number. My question is, what are the options I have to stop this kind of harassments because Vodafone has given me a number that was being used by somebody else, and somebody is still using this number for getting credit card or new loan accounts? Banks told that they could not do anything on this and suggested me to ignore these SMS. But, when we see many news of somebody getting into trouble because some bank issued credit card or loan account to a person, but using some other's personal details, this is really worrying me. These banks also do not seem to validate phone numbers before approving credit card of loan account! Can you please suggest a solution for this? Thanks! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
[protected] & [protected]
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
I propose that Vodafone provide such customers a new number, number that haven't been used before and also update their policy to reuse mobile numbers after 10 years, This should be a must considering the amount of theft happening for mobile phones.
Banks need to do verification and update their records immediately, Vodafone should stop reusing numbers for at-least 10years.
People need to be a bit more sensible, calling same number multiple times will not change the owner, Minesh is gone and you need to hunt him using different contact details